Shopify Reviews

Updated Jan 26, 2021

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4.2
80%
Recommend to a Friend
93%
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
480 Ratings
Pros
  • "You work from home which is best decision I ever made as well as helping the planet(in 64 reviews)

  • "Get to work from home, great benefits(in 47 reviews)

Cons
  • "The experiences that gurus have seems to be very different from that of RnD/ other disciplines(in 28 reviews)

  • "Higher ups preach "work/life harmony" (work/life balance) but you'll get side eye if you try to leave the office before 5 on a Friday(in 18 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (17)

    "Fastest, biggest game in town. Once in a lifetime phase of growth."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Engineering in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time for more than 3 years

    Pros

    Shopify is at the top of the Canadian technology scene. Smart, performance oriented, crazy sustained growth means you will see things you can’t see anywhere else. This is how the big companies you know about happened and it’s happening to a Canadian company. You can help. Wins matter in this business and Shopify is winning.

    Cons

    Pace and growth rate mean even though the company has the best of intentions, often challenges happen because no one has solved issues yet. Sometimes it’s fun being in the rocket but sometimes the g-forces can get you.

    Continue reading

    Shopify Response

    October 7, 2020Social Care

    Hey, there! Thank you for taking the time to write a review. We appreciate the feedback! I can understand your comments about the pace and growth of Shopify. Changes can definitely be challenging. Practicing self awareness and learning to become comfortable with uncertainty can help you thrive in this environment. Our values are the behaviours that are seen in people who are successful at Shopify, but they exist in the context of each person’s team. For example, we value being impactful, but acting alone leads to limited impact. It’s only by working with others that leads to building the best products for our merchants. Again, thank you for your feedback!

  2. "Genuine company that cares for its merchants (customers) as well as employees, alike!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Support Advisor in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    1. Great positive teams and trainers 2. Monthly budget allocation for books and reading material you'd like to purchase for personal or professional development and growth 3. Free work laptop, hugh 27" Dell monitor keyboard, mouse, USB C to HDMI adapter etc. Company lets you keep everything even after you stop working for the firm; only return laptop for security reasons 4. Fun place to work, fun people to work with 5. Great work life balace 6. They genuinely care about you, and in turn you learn to genuinely care about the customers (CX) 7. This is a company where anyone can do anything! Start off in CX support .. move into HR, IT, Finance, Data Analytics, Software Development, etc. If you excel in your current role and want to switch roles.. the company sponsors your education of bridging courses from local universities/colleges that prep you for your new role. Shopify is like a university in itself; a gigantic learning hub for anyone that wants to!

    Cons

    Can't think of any. But keep your lines of communication open with your lead/traininer. They are there to help you, but in a work from home scenario its not difficult for a misunderstanding to prop up. Then it tests your ability to turn the situation in your favour. As long as you are honest about how you spend the time during working hours and stay on top of your work, you will keep moving forward. Not a "Con" per say.. just something to keep in mind. This company is more rewarding that most others out there I have seen, and I have lived on 4 continents in the last 15years :-)

    Continue reading

  3. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    People are nice, smart, humble Amazing salary, perks, allowances and health benefits Work life balance is superb

    Cons

    Too many changes in the team structures Things can be a little slow sometimes

  4. "Great summer job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Junior Support Advisor in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time for less than a year

    Pros

    Amazing culture, great to be able to work from home, learned a lot!

    Cons

    Steep learning curve and long training program - however, this was beneficial in the long run

  5. "Amazing place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Development Manager in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    * Nice environment; * People extremely smart and nice; * Complex Challenges; * Nice remuneration; * Amazing perks;

    Cons

    * Hard to grow into senior leadership positions;

  6. "Short headline?"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer(Internship) in Toronto, ON

    I have been working at Shopify full-time

    Pros

    Great Culture, Great mentorship, Pay is good

    Cons

    There was nothing particularly bad

  7. "Most flexible company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Science Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    Cares about you and supports you, great salary

    Cons

    Many changes in the organization at frequent intervals

  8. "Work is always dynamic; lots of complicated stuff to work on"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front End Developer Manager in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Great communication throughout company; making information available easily is a company value

    Cons

    Company went fully remote last year and is still learning how to manage a fully remote workforce

  9. "Fantastic company"

    5.0
    Former Employee - Customer Success Guru - Remote 

    I worked at Shopify full-time

    Pros

    Great company overall. Plenty of benefits.

    Cons

    None that I can really think of.

  10. "Futuristic company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Advisor in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    Work from home. Very supportive culture with promotes learning and development

    Cons

    No cons in my experience.

Viewing 1 - 10 of 686 English Reviews