Shopify Reviews | Glassdoor.ca

Shopify Reviews

Updated 18 October, 2017
177 reviews

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4.3
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177 Employee Reviews

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Pros
  • Work from home while being treated like a regular employee (in 17 reviews)

  • Fun, cool work environment that challenges students (in 13 reviews)

Cons
  • you need to be very self driven to succeed here (which is a pro for a lot of people) (in 4 reviews)

  • The work environment itself is great though (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Ridiculously Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Support Lead in Ottawa, ON
    Current Employee - Senior Support Lead in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (More than 5 years)

    Pros

    The best part of Shopify, by far, is the people. Shopify is full of incredibly kind and brilliant people who have no ego. I've had interesting conversations with people at Shopify several times only to later find out that they're a leading expert in that field. It's a group of people who enjoy having fun, who want to be the best at what they do, and who want to help everyone else do those things too.

    I started at Shopify as a Guru and have worked in several areas before becoming a Senior Support Lead. The amount you can learn here is incredible; in 5 years I've learned:
    - How to program in Ruby/Rails
    - How to be more self-aware
    - How to effectively lead a team & help those on my team learn/grow
    - Good techniques for finding the best solutions to complex/complicated problems
    - tons more

    The culture at Shopify is also amazing, you are encouraged to learn and grow, without being pushed to a degree that destroys work/life balance. People are encouraged to experiment, and it's understood that when trying something new, you're gonna suck at it for a while.

    Cons

    Shopify, Support especially, had a rough time with salaries in the past. This is almost entirely better (and constantly improving), but there is merit to the gripes people have had about salaries, especially in the pre-2016 reviews.

    Because Shopify tends to hire really interesting and fun people, it's easy to wind up with almost all your friends working at Shopify too. This is not because of effects like at Google where everything is paid for by the office so you never leave the office; it's simply that you end up wanting to spend time mostly with people from Shopify. That can cause you to lose perspective on how privileged you are and what it's like elsewhere.

    Advice to Management

    Keep it up! This culture is incredibly valuable, please keep it going as we grow (I'm not worried it's going away, but it's my biggest piece of advice)

    Shopify Response

    27 Jun, 2017 – Tobi Lutke, CEO of Shopify

    This kind of review is great, not because it suggests that everything is perfect at Shopify, but because it suggests people are using their time here exactly the way we hoped they would; to learn... More


  2. "Great experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shopify full-time

    Pros

    Great benefits, great food, great people

    Cons

    No cons. The experience was great.


  3. "Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Very flexible
    Work remotely from anywhere

    Cons

    Less social interaction than working in an office

    Advice to Management

    Nothing much


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Amazing for customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Work remotely, time is very flexible

    Cons

    Lack of interaction with other members


  6. "Incredible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Open to feedback from all levels of employees. So impressed

    Cons

    None it's a great company

    Advice to Management

    None


  7. "Solid Company with some great perks and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Engineer in Ottawa, ON
    Former Employee - Lead Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time (More than 3 years)

    Pros

    - Intelligent co-workers
    - Solid Lunch (Ottawa)
    - Excellent office (if you like pods)
    - Good equipment

    Cons

    - People who made the company what it is seem to all be leaving
    - Heavy Kool-aid culture (everything is awesome)
    - What used to be a highly merit based promotion system seems to be moving to hired leadership
    - Terrible work life balance
    - RRSP/Dental/Medical Benefits are a little bit wanting

    Advice to Management

    I think you have a problem where people are scared to give you feedback, because you punish them for it. You ask for people to "act like owners", but they lack sufficient power that an owner would have. There is absolutely no method to give feedback for poor leads. For a place that claims to hate politics, you have some serious politics.


  8. "Best company ever. The environment is the best, I do love working with such an amazing team, people so smart."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You will learn a lot! The office is amazing, lot of food, although there are not a lot of varieties

    Cons

    No that I can think of, maybe they should have more kind of meals, particularly with people from all over the world


  9. Helpful (1)

    "Takes care very well of its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Engineer in Ottawa, ON
    Current Employee - Production Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (More than a year)

    Pros

    - Good perks and salary
    - Stock compensation
    - Decent work life balance
    - High skilled colleagues

    Cons

    Work-life balance might suffer depending on your position in the company


  10. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time

    Pros

    Great benefits for employee such as 4 weeks holidays at a minimum, they are very flexible as an employer and care about their employee well being, you can work from home, they have great maternity and paternity leave, and this is only the basics of your benefits, there is also a lot of great perks, such as sportify, houskeeping allowance, etc..

    Cons

    I dont see any inconvenient


  11. "Positive experience as a developer at Waterloo office"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Developer Intern in Waterloo, ON
    Former Employee - Developer Intern in Waterloo, ON

    Pros

    Friendly and smart group of people.

    Cons

    There were not many cons.


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