Shopify Reviews | Glassdoor.ca

Shopify Reviews

Updated Jul 16, 2019

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Found 427 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
92%
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
320 Ratings
Pros
  • "Work from home, and the benefits(in 43 reviews)

  • "Great benefits, you can make a lot of good friends, working remotely is nice(in 26 reviews)

Cons
  • "There's not enough being done to show care for gurus mental health(in 19 reviews)

  • "Creating your healthy work life balance is important(in 14 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (7)

    "Senior Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    - great growth mindset: learn, grow as fast as you can. Books, conference, training, etc: you own your own development - growth: growing company equal lots of opportunities to improve the platform - fast paced environment and hard problems with huge impact: if you like to solve problems, meaningful problems for millions of buyers and merchants this is the place to go! - no short term vision: we are here to build a 100...

    Show More

    Cons

    - growth: there is no user manual and things change quickly. Lots of new people and an ever changing environment. - self motivated environment: no hard deadlines and there is no end to make commerce better.

    Advice to Management

    - keep the culture of openness and transparence - have teams présent their work more often to senior management to show your interest

    Shopify2019-03-02
  2. "10x your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    A company that encourages you to learn and push yourself further every day. It values ownership, accountability, learning and thriving on change.

    Cons

    Work environment can get somewhat stressful from time to time.

    Shopify2019-07-09
  3. Helpful (9)

    "Guruland is drowning. This will harm your mental health."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Guru in Ottawa, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Shopify full-time for more than a year

    Pros

    Benefits package is very good, however it doesn't include vision for some reason.

    Cons

    The position of guru is touted as being the perfect stepping stone into the company. I can tell you, flat out, that is a lie. If you don't know someone (have an 'in' with someone from that department) you will not be hired into a new role. Guruing is hard work. The platform changes everyday and you are expected to change with it. New features are expected to be learned (without adequate time to train and practice)....

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    Advice to Management

    Honestly, gurus need to be listened to. Guruland is drowning because there are way too many merchants and way too many shiny, new features being rolled out everyday. On any given day I could receive up to 10 emails telling us to prepare for new features. Merchants call in expecting gurus to know how to use these things. If we don't have training until the following week how can we effectively help people with new products?...

    Show More
    Shopify2019-06-28
  4. Helpful (2)

    "Very healthy and challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Developer in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    - We have a modern stack; - There are always people to help you on Slack or to do pair programming; - They have an inclusive design system; - I can focus on coding, there are not so many meetings; - My lead knows web devlopment; - It's remote friendly, they provide you a MacBook Pro; - The office is nice and quiet; - Free breakfeast, free lunch, free snacks.

    Cons

    It takes a lot of time to gather context and to feel comnfortable on your project.

    Shopify2019-06-22
  5. "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - User Experience Lead in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    - flexible work-life balance - own your own development and take charge of your career - incredibly support team and support staff

    Cons

    - must be able to thrive with a certain level of ambiguity

    Shopify2019-06-26
  6. "Great working and learning environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Researcher 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    - Fast-paced growing company -International growth -Culture -Possibility to learn a lot

    Cons

    -A lot of information - Onboarding was great but the first few months were hard to catch up with the speed

    Shopify2019-06-25
  7. "Good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    People here are genuinely nice

    Cons

    The company is getting larger making it harder to be a generalist

    Shopify2019-06-24
  8. "Great environment, great people, overall amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Strategist in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    - No end of great people to work with - Very flexible work environment - Tons of thought being constantly put into the way the company is run - We work on some pretty awesome stuff

    Cons

    I can't really think of anything to say for cons

    Shopify2019-06-22
  9. Helpful (4)

    "Poor Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Shopify full-time for less than a year

    Pros

    Constant learning, work from home (no commuting), great teams

    Cons

    Management very young with no experience, schedule horrible have to work every holiday, tied to the desk hard to even take a potty break, 3 technical chats at the same time saying do not need to code but you do. They made many training errors and threatened to fire immediately instead of taking responsibility for their errors.

    Advice to Management

    More training on how to handle employees so they are not just what they produce and just rated on leaders opinions rather than actual mistakes to weed out too many hires; look at why mistakes are made at the training level.

    Shopify2019-06-26
  10. "Canada's Most Loved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    Greatest place to work on earth

    Cons

    Trying to find another company to work for that's as good

    Shopify2019-06-18
Found 427 reviews