Shopify Reviews | Glassdoor.ca

Shopify Reviews

Updated 19 August, 2017
155 reviews

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4.3
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155 Employee Reviews

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Pros
  • Work from home while being treated like a regular employee (in 14 reviews)

  • Fun, cool work environment that challenges students (in 12 reviews)

Cons
  • you need to be very self driven to succeed here (which is a pro for a lot of people) (in 4 reviews)

  • The work environment itself is great though (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Ridiculously Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Support Lead in Ottawa, ON
    Current Employee - Senior Support Lead in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (More than 5 years)

    Pros

    The best part of Shopify, by far, is the people. Shopify is full of incredibly kind and brilliant people who have no ego. I've had interesting conversations with people at Shopify several times only to later find out that they're a leading expert in that field. It's a group of people who enjoy having fun, who want to be the best at what they do, and who want to help everyone else do those things too.

    I started at Shopify as a Guru and have worked in several areas before becoming a Senior Support Lead. The amount you can learn here is incredible; in 5 years I've learned:
    - How to program in Ruby/Rails
    - How to be more self-aware
    - How to effectively lead a team & help those on my team learn/grow
    - Good techniques for finding the best solutions to complex/complicated problems
    - tons more

    The culture at Shopify is also amazing, you are encouraged to learn and grow, without being pushed to a degree that destroys work/life balance. People are encouraged to experiment, and it's understood that when trying something new, you're gonna suck at it for a while.

    Cons

    Shopify, Support especially, had a rough time with salaries in the past. This is almost entirely better (and constantly improving), but there is merit to the gripes people have had about salaries, especially in the pre-2016 reviews.

    Because Shopify tends to hire really interesting and fun people, it's easy to wind up with almost all your friends working at Shopify too. This is not because of effects like at Google where everything is paid for by the office so you never leave the office; it's simply that you end up wanting to spend time mostly with people from Shopify. That can cause you to lose perspective on how privileged you are and what it's like elsewhere.

    Advice to Management

    Keep it up! This culture is incredibly valuable, please keep it going as we grow (I'm not worried it's going away, but it's my biggest piece of advice)

    Shopify Response

    27 Jun, 2017 – Tobi Lutke, CEO of Shopify

    This kind of review is great, not because it suggests that everything is perfect at Shopify, but because it suggests people are using their time here exactly the way we hoped they would; to learn... More


  2. "Great Company"

    StarStarStarStarStar
    Current Employee - Software Developer in Ottawa, ON
    Current Employee - Software Developer in Ottawa, ON

    I have been working at Shopify full-time (Less than a year)

    Pros

    Great environment, fair compensation - rewarding

    Cons

    I don't have any cons to share at this point.


  3. "Why I Love Shopify"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    - cares about family
    - cares about personal development and growth
    - makes employees feel autonomous
    - trust battery is high

    Cons

    - Gurus make little money for the complexity of the role


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (8)

    "Not all it's cracked up to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Shopify full-time

    Pros

    Nice, clean offices and good benefits plan.
    Met some kind, humble and very smart people I remain friends with.

    Cons

    Witnessed insane amounts of wastefulness that explains why the company is not profitable.
    Lots of people wandering around without real jobs and no management because employees are encouraged to embrace "ambiguity".
    Unhealthy competition between employees to be part of the next "hot" product or gain visibility/popularity within the company bubble.
    They think they are more progressive than other tech giants but management is still primarily white men and the company culture/values reflect that.
    If you want to know what it's like to work there just watch Silicon Valley: It's exactly like Hooli.


  6. Helpful (4)

    "Not all it's cracked up to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shopify full-time (Less than a year)

    Pros

    - free housecleaning
    - free meals
    - free snacks/drinks
    - coaching

    Cons

    - poor management
    - no clear indication as to who your HR reps are
    - they work you to the bone
    - insanely high expectations
    - expected to always be working
    Don't be fooled by the flashy perks. They seem great for the short term but quickly lose their sheen.

    Advice to Management

    Train teams leads and managers on how to manage people. Provide courses or seminars. Lighten up on expectations. Create environment where it is ok to make mistakes.


  7. Helpful (2)

    "Guru"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Guru in Vancouver, BC
    Current Employee - Customer Success Guru in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (Less than a year)

    Pros

    The culture is amazing
    The salary is great and including all benefits they offer ups the compensation by at least another $8000 a yeah.
    Lots of opportunity for advancement
    Rewording work with merchant and in the communities.
    Great leaders and honest open door policy and transparency.

    Cons

    More time together would be great.
    Working from home as a remote employee is great but nice to see your coworkers IRL as well.
    Needs more opportunity for BC but they are still very much growing so I can imagine this will come.


  8. "Guru"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (Less than a year)

    Pros

    Literally learn something new every day. Work from home (saving money not having a car!)

    Cons

    Gets a bit lonely sometimes

    Advice to Management

    30 minute lunch break is not enough! An extra 10 minutes would make a world of difference. Currently racing the clock to eat lunch


  9. "The best place I've ever worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    A company that gives so much ownership to the employees and truly allows for individuals to grow and succeed.

    Cons

    Some people may find the ambiguity around expectations difficult to navigate.


  10. "Shopify Remote Guru Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Great job to work at, sometimes tough but rewarding

    Cons

    Can get real lonely at home

    Advice to Management

    N/A


  11. "Incredible company. Incredible culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Success Manager in Vancouver, BC
    Current Employee - Merchant Success Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (Less than a year)

    Pros

    • Great remote working culture. Lots of get-togethers and activities for remote workers to feel involved.
    • Shopify invests a lot of time and money into helping you grow and develop yourself.
    • Constantly hearing about new openings and positions available.
    • Personal development fund and conference fund to help you stay on top on the industry.

    Cons

    • Currently, I have no cons for Shopify.

    Advice to Management

    Keep up the great work :)


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