I applied online. The process took 2 weeks. I interviewed at American Express in Sep 2016
Interview
The interview and hiring process was extremely easy the recruiter found my resume and my application they contacted me. I spoke with the recruiter and I agreed to do the group interview. The next day I got the offer. It took a little bit less than a week for the entire process. Once I accepted the position I went through the background check which took about maybe a week week and a half. I did the drug test which was very simple and got an official recognition of my background being verified.
Interview questions [1]
Question 1
explain a time when you had to deal with a customer who is behavior wasn't what you expected to be and how you overcame their behavior to turn it into a positive situation.
I applied online. I interviewed at American Express
Interview
they do a phone interview, next it would be the interview with various people on a call and enter to each section on phone with 3 to 4 people. You need to ask questions then they want to ask about your experiences at previous jobs and then role plays. One of the person was unprofessional and I couldn't concentrate on the interview.
Interview questions [1]
Question 1
What would you do in a situation that you get an angry customer?
I applied online. I interviewed at American Express (Sunrise, FL) in Nov 2020
Interview
The STAR method is an interview technique that gives you a straightforward format you can use to tell a story by laying out the situation, task, action, and result. Talk about specific ways you solved a difficult problem. How do you overcome objections and give examples.
I applied online. The process took 1 day. I interviewed at American Express (Fort Lauderdale, FL) in Sep 2020
Interview
First interview from comfort of your own home. Used an application called vueright or something like that. Asked like 4 questions and then submit to recruiter. Questions were story based. Explain a time when...