American Express Reviews

Updated Sep 28, 2021

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Found 10,085 of over 11,574 reviews

4.2
87%
Recommend to a Friend
94%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
2,513 Ratings
Pros
  • "Flexible work environment; passionate(in 433 reviews)

  • "Awesome job great benefits great co workers(in 383 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 302 reviews)

  • "Less visibility across decision making(in 172 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Marketing Manager

      Oct 26, 2020 - Project Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing work culture with highly talented colleagues ! Tremendous development opportunities. Lots of autonomy.

      Cons

      Work life balance can be challenging with the volume of initiatives

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    2. 5.0
      Current Employee, more than 5 years

      Don’t leave homework out it

      Sep 11, 2021 - Senior Manager in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work and for career progression

      Cons

      Doesn’t pay as much as others

      Continue reading
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    3. 4.0
      Current Employee

      Great place to work

      Sep 24, 2021 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company culture and great bonuses

      Cons

      Big corporation so change is slow

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    4. 5.0
      Former Employee

      Customer Care Professional

      Sep 7, 2021 - Customer Care Professional 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      offer very good monthly incentives

      Cons

      lack of team building activities

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    5. 5.0
      Current Employee

      Great place to work

      Sep 2, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Parental leave is exceptional and there's a great focus on inclusion and diversity!

      Cons

      Nothing to report on here.

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    6. 3.0
      Current Employee, more than 5 years

      American Express

      Sep 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work culture is linked to your manager. Have experienced both heaven and hell.

      Cons

      No growth for employees located outside US .

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    7. 5.0
      Current Employee

      Great company

      Aug 25, 2021 - Marketing Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team dynamic, flexibility, and creative projects. Great company to work for - especially as entry level employee

      Cons

      Sometimes long hours & tedious processes having to align with multiple teams across the company

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    8. 5.0
      Former Employee

      Best

      Aug 21, 2021 - Credit Analyst in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee satisfaction is their core

      Cons

      It was a wonderful experience

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    9. 5.0
      Current Employee, more than 3 years

      Great employer, tough credit team

      Aug 19, 2021 - Account Development Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture. Work life balance is a focus. Great senior leadership.

      Cons

      Credit team using blanketed approach

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    10. 5.0
      Former Employee, more than 1 year

      good workplace

      Aug 17, 2021 - Customer Success Specialist in Markham, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      they have multiple shifts to pick, reasonable pay, good team envoirnment

      Cons

      as long as you do what you are supposed to do, there are no cons

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    Viewing 1 - 10 of 10,085 Reviews

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