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    American Express Reviews

    Updated Apr 4, 2020

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    4.0
    ★★★★★
    82%
    Recommend to a Friend
    94%
    Approve of CEO
    American Express CEO Stephen J Squeri
    Stephen J Squeri
    901 Ratings
    Pros
    Cons
    More Pros and Cons
    1. Featured Review

      "GREAT COMPANY TO WORK FOR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Travel Consultant 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Express full-time for less than a year

      Pros

      They really care about their employees, great pay, great benefits and great company values that they uphold.

      Cons

      I really can't think of any cons about the company.

      Continue reading
      American Express2020-02-24

    2. "Terrific company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than a year

      Pros

      Work life balance Onsite gym Professionalism Management

      Cons

      Out of date tools Nothing else

      American Express2019-05-06
      3. Join the American Express team
      See Our Latest Jobs
    3. Helpful (1)

      "Great Company to work for, great benefits and work life balance."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Development Executive in North York, ON
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 3 years

      Pros

      A lot of tools and support to get the job done in my department.

      Cons

      Department is turning into a call centre, and creativity and entrepreneurial mindset being stripped from Reps in these roles.

      Continue reading
      American Express2020-03-05

    4. "Good Company Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Marketing Intern 
      Positive Outlook
      No opinion of CEO

      I worked at American Express full-time for less than a year

      Pros

      Personal development is valued. Culture is friendly and outgoing!

      Cons

      Leadership styles are widely inconsistent

      American Express2020-03-08

    5. "frontline"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst 
      Recommends
      Positive Outlook

      I have been working at American Express full-time for more than 10 years

      Pros

      the company has good environmental and cares about their employees opinions

      Cons

      limited jobs opportunities if you want to move up

      American Express2020-02-17

    6. "Marketing Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than a year

      Pros

      Great work life balance Work from home flexibility Great leaders

      Cons

      Pay lower than industry average usually

      American Express2020-02-11
    7. Helpful (1)

      "Too number focused for Gen Y employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Bilingual Customer Service Representative in North York, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at American Express full-time for less than a year

      Pros

      Coworkers are great - they are always willing to help you. I ended up meeting awesome people there. They have a Tim Hortons coffee machine. Very good pay for a 1st job if you have recently graduated or if you are a newcomer (considering you lend on a bilingual position). Health benefits from day 1. Insurance is good overall...

      Cons

      Work hours are definitely not the usual 9-5. Everyone needs to engage working on a weekends and stat holidays. No work from home flexibility. Too much talk about your numbers. The way they talk about it is not motivating at all - it's just an endless pressure, as if you didn't reach your numbers on the first weeks of job training, "something would happen". They have this certification thingy going on for new hires. People have to worry about their 3 month probation period PLUS about getting "certified". They talk about it as if it was a degree or something like that. Guys, this is not University... People talk about about career opportunities but I'm not sure I've seen this happening to my coworkers that have been working there for many many years. You do get a chance to moving from one department to the other (credit, new accounts, etc.), but at the end of the day you are still over the phone. I'm not sure how that plays out. However, Indo have to say that working at Amex is way better than working at several other places.

      Continue reading
      American Express2020-01-25

    8. "Good work life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Development Representative in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Express full-time for more than a year

      Pros

      -good culture, cares about employees, great time off and benefits -lots of room for personal /professional development

      Cons

      -can sometimes take very long to execute due to many layers of approval etc

      American Express2019-12-10
    9. Helpful (1)

      "Great company values though it trickles down to your manager/leader to make it a great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing in Toronto, ON
      No opinion of CEO

      I have been working at American Express full-time for more than 3 years

      Pros

      - Flexibility to work from home - Great work life balance though it depends on the manager/leader you get - Friendly people to work with - everyone is super helpful

      Cons

      - Lower pay than other FIs - Very political and hierarchal - High attrition of employees

      Continue reading
      American Express2019-12-11

    10. "Great place to learn"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development 
      Recommends
      Approves of CEO

      I have been working at American Express full-time

      Pros

      Big team and lots of training

      Cons

      You have to differentiate yourself

      American Express2019-11-13
    Found 7103 reviews
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