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    American Express Reviews

    Updated Aug 19, 2019

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    Found 6781 reviews

    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    80%
    Recommend to a Friend
    92%
    Approve of CEO
    American Express CEO Stephen J Squeri
    Stephen J Squeri
    597 Ratings
    Pros
    Cons
    More Pros and Cons
    1. Featured Review
      Helpful (109)

      "Software Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than a year

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      Advice to Management

      Do 6-month evaluations with serious consideration for interior promotions before out-side-in hiring. Then hire only at the bottom level (entry). Let tech. decide when/who to promote for tech. because business holds the wallet, but doesn't necessarily know what's best.

      American Express2018-11-26

    2. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 8 years

      Pros

      Great Company with benefits and professional management

      Cons

      I have nothing bad to say

      American Express2019-06-15
      3. Join the American Express team
      See Our Latest Jobs

    3. "Decent job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development Representative in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at American Express full-time for more than a year

      Pros

      Looks great on a resume. Great colleagues

      Cons

      Low pay. Sometimes success is luck

      American Express2019-08-12

    4. "Senior manager - Business Development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Manager in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 5 years

      Pros

      Nice work environment- diversity and equality is very valuable

      Cons

      Base salary could be better

      American Express2019-07-12

    5. "Good benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Travel Consultant in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 3 years

      Pros

      Good Benefits, Travel perks, nice colleagues.

      Cons

      growth is limited within the department, shift work

      American Express2019-06-28

    6. "Amex provide its employees with amazing benefits, especially if you work as a travel agent."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Travel Consultant in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for less than a year

      Pros

      Awesome Travel Perks. It's a great step stone opportunity for new comers and fresh out of college.

      Cons

      Travel consultants are underpaid. Work life balace is not the best.

      American Express2019-06-09

    7. "Low salary and a lot of pressure"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Bilingual Travel & Lifestyle Consultant in Toronto, ON

      I worked at American Express part-time for more than a year

      Pros

      Benefits (normal Healthcare, & paid leave)

      Cons

      The shift including weekends was varied every month. We could ask a few day off request per month shift but should request to the managers 2 months before. An emergent shift change was not acceptable. There was no shift premiums for night and weekends. Some senior staff looked down on junior staff. Other than the benefit which was just the normal level, this position is not so attractive at all. That's why many...

      Show More
      American Express2019-06-05

    8. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Bilingual Customer Care 

      I worked at American Express full-time for more than a year

      Pros

      I love the culture. Everyone is nice and willing to help.

      Cons

      Nothing big to mention: must improve system (too much shutdowns)

      American Express2019-05-20

    9. "Solid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends

      I worked at American Express full-time for more than 5 years

      Pros

      Great people, culture, benefits, development.

      Cons

      Typical US centric challenges and politics

      American Express2019-05-16

    10. "Terrific company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than a year

      Pros

      Work life balance Onsite gym Professionalism Management

      Cons

      Out of date tools Nothing else

      American Express2019-05-06
    Found 6781 reviews