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    American Express Reviews

    Updated 15 January, 2019
    6,031 reviews

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    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Stephen J Squeri
    302 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Work life balance could be poor depending on which department you are in" (in 234 reviews)

    • "Still very hierarchical in decision making especially engineering" (in 125 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Very good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at American Express full-time

      Pros

      Very good place to work

      Cons

      Very busy and crowded but that's because they're such a huge cooperation

    2. "BSA"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at American Express full-time

      Pros

      Good work life balance and good executive team.

      Cons

      Some of the technology is behind the industry.

      3. Join the American Express team
      See Our Latest Jobs

    3. "Salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at American Express full-time

      Pros

      great work life balance

      Cons

      Despite of transparent system, Management is sometimes biased

      Advice to Management

      Less favoritism

    4. "An amazing company that will shine in your resume."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Travel Consultant in Toronto, ON
      Former Employee - Travel Consultant in Toronto, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at American Express full-time (More than a year)

      Pros

      Definitely, a company that helps make future forward movements in your careers path

      Cons

      If you´re looking to grow, it takes years and years just even to be considered, and once there, you have to commit to a Leadership program for a year, and then if they like you, you get the official promotion along with all the benefits.

      Advice to Management

      to be more open on the ideas for personal development, as well as the ones proposed to improve your working area and less red tape.

    5. "Credit Analyst"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at American Express full-time

      Pros

      Great Benefits, Good Structure, & Good Rewards

      Cons

      Credit calling is soul crushing

    6. "Operation Team Leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Team Lead in Ottawa, ON
      Current Employee - Operations Team Lead in Ottawa, ON

      I have been working at American Express full-time (More than 10 years)

      Pros

      I was able to connect directly with clients and direct report

      Cons

      in the last 2 years my direct report where all W@H harder to manage

    7. "Employee friendly"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Friendly environment and people all around.

      Cons

      You get fired without much consideration if you don't meet your targets

    8. "Quality assurance lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Express (Less than a year)

      Pros

      You get to experience a lot

      Cons

      Pressure is too Much sometimes

    9. "Customer Care Professional"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at American Express full-time (Less than a year)

      Pros

      Great team and good bonuses

      Cons

      Too much pressure, work evenings and weekends

    10. "Great medical benefits in amex"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at American Express full-time (More than a year)

      Pros

      Great medical benefits and child care facility on site

      Cons

      too far to commute, not in a convenient location