American Express Reviews

Updated Jan 27, 2021

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4.2
86%
Recommend to a Friend
95%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
1,505 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (5)

    "GREAT COMPANY TO WORK FOR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time for less than a year

    Pros

    They really care about their employees, great pay, great benefits and great company values that they uphold.

    Cons

    I really can't think of any cons about the company.

    Continue reading
  2. "Good company, good products"

    5.0
    Current Employee - Product Manager 

    I have been working at American Express full-time

    Pros

    loyal customer base and industry leader

    Cons

    slow career progression, lack agility to compete with emerging fintechs


  3. "Company that cares about employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    Great benefits and awesome colleagues

    Cons

    Need to create opportunity for people to elevate in career

  4. "bad management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Express full-time for more than a year

    Pros

    sometimes flexible in hours logging in

    Cons

    very high targets for sales

  5. "Marketing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    Teams to work with, opportunity to move to different areas, ability to own projects

    Cons

    not al ot of opportunity to move up, keep on removing benefits & perks

    Continue reading
  6. "Marketing Analyst"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Analyst 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American Express full-time for more than a year

    Pros

    culture, company vision, remote work flexibility

    Cons

    change in strategy, internal politics, slow to change, hard to grow in role but expectations only increase with tenure

  7. "Friendly and open culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Marketing in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    overall great culture and good work life balance.

    Cons

    pay is not the most competitive, complex and slow processes.

  8. "Good company, but a culture of sucking up"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pricing Analyst in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time for more than a year

    Pros

    Ability to work in a world class organization with supportive colleagues

    Cons

    You need to suck up to everyone if you want to get promoted

  9. "Big Company"

    4.0
    Former Employee - Travel Consultant in Toronto, ON

    I worked at American Express full-time

    Pros

    Salary, good benefits, work from home

    Cons

    Nothing negative about the job or company

  10. "work from home"

    4.0
    Former Employee - Travel Consultant 

    I worked at American Express full-time

    Pros

    great benefits, pay above minimun wage

    Cons

    Non i can think of

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