American Express Reviews | Glassdoor.ca
American Express Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    American Express Reviews

    Updated Oct 18, 2019

    Clear All
    Full-time, Part-time
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • Canada - All Cities
    • - British Columbia
    • - Vancouver, BC Area
    • - Nova Scotia
    • - Sydney, NS
    • - Ontario
    • - Ottawa, ON Area
    • - Toronto, ON Area
    • - Quebec
    • - Montreal, QC Area
    • United States - All Cities
    • - New York State
    • - New York City, NY, US Area
    • - Buffalo, NY, US Area
    • - Syracuse, NY, US Area
    • - Hastings-on-Hudson, NY
    • - Alabama
    • - Birmingham, AL, US Area
    • - Huntsville, AL, US Area
    • - Mobile, AL, US Area
    • - Arizona
    • - Phoenix, AZ, US Area
    • - Desert Ridge, AZ
    • - California
    • - Bakersfield, CA, US Area
    • - Los Angeles, CA, US Area
    • - Sacramento, CA, US Area
    • - San Diego, CA, US Area
    • - San Francisco, CA, US Area
    • - San Jose, CA, US Area
    • - Home Gardens, CA
    • - Colorado
    • - Colorado Springs, CO, US Area
    • - Denver, CO, US Area
    • - Connecticut
    • - Bridgeport, CT, US Area
    • - Hartford, CT, US Area
    • - District of Columbia
    • - Washington, DC , US Area
    • - Florida
    • - Jacksonville, FL, US Area
    • - Miami-Fort Lauderdale, FL, US Area
    • - Orlando, FL, US Area
    • - Port St. Lucie, FL, US Area
    • - Tampa, FL, US Area
    • - Georgia
    • - Atlanta, GA, US Area
    • - Columbus, GA, US Area
    • - Savannah, GA, US Area
    • - Hawaii
    • - Hawaiian Islands, US Area
    • - Illinois
    • - Chicago, IL, US Area
    • - Indiana
    • - Chicago, IL, US Area
    • - Fort Wayne, IN, US Area
    • - America, IN
    • - Iowa
    • - Iowa City, IA, US Area
    • - Kansas
    • - Kansas City, MO, US Area
    • - Kentucky
    • - Louisville, KY, US Area
    • - Louisiana
    • - Lafayette, LA, US Area
    • - Maryland
    • - Baltimore, MD, US Area
    • - Massachusetts
    • - Boston, MA, US Area
    • - Providence, RI, US Area
    • - Michigan
    • - Detroit, MI, US Area
    • - Monroe, MI, US Area
    • - Minnesota
    • - Minneapolis-St. Paul, MN, US Area
    • - Missouri
    • - Jefferson City, MO, US Area
    • - St. Louis, MO, US Area
    • - Nebraska
    • - Omaha, NE, US Area
    • - Nevada
    • - Las Vegas, NV, US Area
    • - New Jersey
    • - New York City, NY, US Area
    • - Trenton, NJ, US Area
    • - New Mexico
    • - Navajo City, NM
    • - North Carolina
    • - Charlotte, NC, US Area
    • - Greensboro, NC, US Area
    • - Jacksonville, NC, US Area
    • - Raleigh-Durham, NC, US Area
    • - Winston-Salem, NC, US Area
    • - Andrews, NC
    • - Ohio
    • - Cincinnati, OH, US Area
    • - Cleveland, OH, US Area
    • - Dayton, OH, US Area
    • - Oklahoma
    • - Oklahoma City, OK, US Area
    • - Tulsa, OK, US Area
    • - Oregon
    • - Albany, OR, US Area
    • - Coos Bay, OR, US Area
    • - Portland, OR, US Area
    • - Pennsylvania
    • - Philadelphia, PA, US Area
    • - Pittsburgh, PA, US Area
    • - Rhode Island
    • - Providence, RI, US Area
    • - South Carolina
    • - Gaffney, SC, US Area
    • - Tennessee
    • - Cookeville, TN, US Area
    • - Memphis, TN, US Area
    • - Nashville, TN, US Area
    • - Texas
    • - Athens, TX, US Area
    • - Austin, TX, US Area
    • - Dallas-Fort Worth, TX, US Area
    • - Granbury, TX, US Area
    • - Houston, TX, US Area
    • - San Antonio, TX, US Area
    • - Utah
    • - Ogden, UT, US Area
    • - Provo, UT, US Area
    • - Salt Lake City, UT, US Area
    • - Saint George, UT
    • - Virginia
    • - Norfolk, VA, US Area
    • - Richmond, VA, US Area
    • - Roanoke, VA, US Area
    • - Washington, DC , US Area
    • - Washington State
    • - Seattle, WA, US Area
    • - Wisconsin
    • - Green Bay, WI, US Area
    • - Stevens Point, WI, US Area
    • Argentina - All Cities
    • - Buenos Aires
    • - República Argentina
    • - Federal Capital
    • - Buenos Aires, Argentina Area
    • Australia - All Cities
    • - New South Wales
    • - Sydney, Australia Area
    • - Queensland
    • - Brisbane, Australia Area
    • - Victoria
    • - Melbourne, Australia Area
    • Austria - All Cities
    • - Vienna
    • - Vienna, Austria Area
    • Bahrain - All Cities
    • - Al Manamah
    • - Ar Rifā‘, Bahrain Area
    • Belgium - All Cities
    • - Brussels
    • - Brussels, Belgium Area
    • Benin - All Cities
    • - Parakou, Benin Area
    • Brazil - All Cities
    • - São Paulo
    • - Sao Paulo, Brazil Area
    • China - All Cities
    • - Guangdong
    • - Guangzhou, China Area
    • - Shanghai
    • - Shanghai, China Area
    • Costa Rica - All Cities
    • - San Jose
    • - San Jose, Costa Rica Area
    • Croatia - All Cities
    • - Grad Zagreb
    • - Zagreb, Croatia Area
    • Czech Republic - All Cities
    • - Prague
    • - Prague, Czech Republic Area
    • Denmark - All Cities
    • - Capital Region
    • - Copenhagen, Denmark Area
    • Egypt - All Cities
    • - Cairo Governorate
    • - Cairo, Egypt Area
    • France - All Cities
    • - Ile-de-France
    • - Paris, France Area
    • - Midi-Pyrenees
    • - Toulouse, France Area
    • - Rhone-Alpes
    • - Lyon
    • Germany - All Cities
    • - Bavaria
    • - Munich, Bavaria
    • - Berlin
    • - Berlin, Germany Area
    • - Hamburg
    • - Hamburg, Germany Area
    • - Hesse
    • - Frankfurt, Germany Area
    • - North Rhine-Westphalia
    • - Dusseldorf, Germany Area
    • - Saxony-Anhalt
    • - Börde-Hakel
    • Hong Kong - All Cities
    • - Tsuen Wan, Hong Kong Area
    • - Yung Shue Wan, Hong Kong Area
    • India - All Cities
    • - Delhi
    • - New Delhi, India Area
    • - Gujarat
    • - Ahmadabad, India Area
    • - Haryana
    • - New Delhi, India Area
    • - Karnāl
    • - Karnataka
    • - Bangalore, India Area
    • - Kerala
    • - Cochin, India Area
    • - Madhya Pradesh
    • - Indore, India Area
    • - Maharashtra
    • - Mumbai, India Area
    • - Pune, India Area
    • - Pune City
    • - Orissa
    • - Bhubaneshwar
    • - Rajasthan
    • - Jaipur, India Area
    • - Tamil Nadu
    • - Chennai, India Area
    • - Telangana
    • - Hyderabad, India Area
    • - Uttar Pradesh
    • - New Delhi, India Area
    • - Gurgaon, Uttar Pradesh
    • - West Bengal
    • - Calcutta, India Area
    • - Gur Gram
    • - South Twenty Four Parganas
    • Italy - All Cities
    • - Lazio
    • - Rome, Italy Area
    • - Lombardy
    • - Milan, Italy Area
    • - Umbria
    • - Milano
    • Japan - All Cities
    • - Tokyo
    • - Tokyo, Japan Area
    • Kenya - All Cities
    • - Central
    • - Nakuru, Kenya Area
    • Malaysia - All Cities
    • - Kuala Lumpur
    • - Kuala Lumpur, Malaysia Area
    • - Perak Darul Ridzuan
    • - Ipoh, Malaysia Area
    • - Selangor Darul Ehsan
    • - Kuala Lumpur, Malaysia Area
    • Mexico - All Cities
    • - Aguascalientes
    • - Aguascalientes, Aguascalientes
    • - Baja California
    • - Tijuana, Mexico Area
    • - Mexicali
    • - Chihuahua
    • - Chihuahua, Mexico Area
    • - Guanajuato
    • - León, Guanajuato
    • - Guerrero
    • - Acapulco de Juárez
    • - Jalisco
    • - Guadalajara, Mexico Area
    • - Morelos
    • - Mexico City, Mexico Area
    • - México
    • - Mexico City, Mexico Area
    • - Nuevo León
    • - Monterrey, Mexico Area
    • - Puebla
    • - Puebla
    • - Sonora
    • - Hermosillo, Sonora
    • - Veracruz
    • - Veracruz, Mexico Area
    • - Yucatán
    • - Mérida, Yucatán
    • Mozambique - All Cities
    • - Maputo Province
    • - Maputo, Mozambique Area
    • Netherlands - All Cities
    • - North Holland
    • - Amsterdam, Netherlands Area
    • Oman - All Cities
    • - Muscat Governorate
    • - Muscat, Oman Area
    • Panama - All Cities
    • - Panamá
    • - Panama City, Panama Area
    • Philippines - All Cities
    • - Benguet
    • - Philippine
    • - Manila
    • - Manila, Philippines Area
    • - National Capital Region
    • - Manila, Philippines Area
    • - Rizal
    • - Manila, Philippines Area
    • Russia - All Cities
    • - Moskva
    • - Moscow, Russia Area
    • Saudi Arabia - All Cities
    • - Makkah Province
    • - Mecca, Saudi Arabia Area
    • - Riyadh Province
    • - Riyadh, Saudi Arabia Area
    • Singapore - All Cities
    • - East
    • - Singapore, Singapore Area
    • - Singapore, Singapore Area
    • Spain - All Cities
    • - Catalonia
    • - Barcelona, Spain Area
    • - Madrid
    • - Madrid, Spain Area
    • Sri Lanka - All Cities
    • - Western
    • - Colombo, Sri Lanka Area
    • Sweden - All Cities
    • - Stockholm
    • - Stockholm, Sweden Area
    • Switzerland - All Cities
    • - Geneva
    • - Geneva, Switzerland Area
    • Taiwan - All Cities
    • - T'ai-pei
    • - Tainan, Taiwan Area
    • Thailand - All Cities
    • - Krung Thep Mahanakhon
    • - Bangkok, Thailand Area
    • United Arab Emirates - All Cities
    • - Dubai
    • - Dubai, United Arab Emirates Area
    • United Kingdom - All Cities
    • - England
    • - Brighton, UK Area
    • - Bristol, UK Area
    • - Crewe, UK Area
    • - London, UK Area
    • - Manchester, UK Area
    • - Scotland
    • - Aberdeen, UK Area
    To filter reviews, or .

    4.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    81%
    Recommend to a Friend
    93%
    Approve of CEO
    American Express CEO Stephen J Squeri
    Stephen J Squeri
    677 Ratings
    Pros
    Cons

    • "Can do more with work/life balance" (in 261 reviews)

    • "Decentralised processes lead to non availability of complete picture of decision making" (in 137 reviews)

    More Pros and Cons
    1. Featured Review
      Helpful (146)

      "Software Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than a year

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      Continue reading
      American Express2018-11-26

    2. "Terrific company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than a year

      Pros

      Work life balance Onsite gym Professionalism Management

      Cons

      Out of date tools Nothing else

      American Express2019-05-06
      3. Join the American Express team
      See Our Latest Jobs

    3. "Good work environment"

      StarStarStarStarStar
      Current Employee - Senior Marketing Analyst 

      I have been working at American Express full-time

      Pros

      Good training for new grads

      Cons

      Slow moving, nine to five culture with less than ambitious and excited employees

      American Express2019-10-08

    4. "amazing work culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Express full-time for more than a year

      Pros

      employee friendly working culture at office

      Cons

      sales targets work load

      American Express2019-10-01

    5. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Regional Sales Manager 
      Recommends
      Positive Outlook

      I worked at American Express full-time

      Pros

      Highly process oriented, organised, mature organisation

      Cons

      Conservative at times in approach

      Continue reading
      American Express2019-09-17

    6. "Great learning and growth experience"

      StarStarStarStarStar
      Former Employee - Senior Business Consultant 

      I worked at American Express full-time

      Pros

      Great environment, good opportunities for growth, constant learning

      Cons

      Very demanding kpi's and other metrics

      American Express2019-08-23

    7. "Good learning experience, too much seniority."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Premium Travel Consultant in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at American Express full-time for less than a year

      Pros

      Job security as a well established company, and great colleagues for the most part. Thorough training with lots of support for learning.

      Cons

      Those with seniority who work day shifts get priority over everyone. The office culture is set up for engagement during 9-5 hours but the majority of the Travel team works late evenings and weekends. I miss out on a lot of events and do not even have a place to buy food as the cafeteria closes after lunchtime. If you aren't performing well enough you'll hear about it, but get little recognition for performing well.

      American Express2019-08-28

    8. "very unprofessional"

      StarStarStarStarStar
      Former Employee - Collections Representative in Toronto, ON

      I worked at American Express full-time for more than a year

      Pros

      Reliable Hours/ Good Trainers/ Nice staff room/clean

      Cons

      Terrible floor managers quick turn around rate

      Continue reading
      American Express2019-08-26

    9. "Decent job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development Representative in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at American Express full-time for more than a year

      Pros

      Looks great on a resume. Great colleagues

      Cons

      Low pay. Sometimes success is luck

      American Express2019-08-12

    10. "Senior manager - Business Development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Manager in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 5 years

      Pros

      Nice work environment- diversity and equality is very valuable

      Cons

      Base salary could be better

      American Express2019-07-12
    Found 6956 reviews
    </>Embed