American Express Reviews | Glassdoor.ca

American Express Reviews

Updated 15 January, 2019
6,031 reviews

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3.9
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Stephen J Squeri
302 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance could be poor depending on which department you are in" (in 234 reviews)

  • "Still very hierarchical in decision making especially engineering" (in 125 reviews)

More Pros and Cons

  1. Helpful (1)

    "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at American Express full-time

    Pros

    Very good place to work

    Cons

    Very busy and crowded but that's because they're such a huge cooperation


  2. "BSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time

    Pros

    Good work life balance and good executive team.

    Cons

    Some of the technology is behind the industry.

  3. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time

    Pros

    great work life balance

    Cons

    Despite of transparent system, Management is sometimes biased

    Advice to Management

    Less favoritism


  4. "An amazing company that will shine in your resume."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Consultant in Toronto, ON
    Former Employee - Travel Consultant in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Definitely, a company that helps make future forward movements in your careers path

    Cons

    If you´re looking to grow, it takes years and years just even to be considered, and once there, you have to commit to a Leadership program for a year, and then if they like you, you get the official promotion along with all the benefits.

    Advice to Management

    to be more open on the ideas for personal development, as well as the ones proposed to improve your working area and less red tape.


  5. "Credit Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time

    Pros

    Great Benefits, Good Structure, & Good Rewards

    Cons

    Credit calling is soul crushing


  6. "Operation Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Team Lead in Ottawa, ON
    Current Employee - Operations Team Lead in Ottawa, ON

    I have been working at American Express full-time (More than 10 years)

    Pros

    I was able to connect directly with clients and direct report

    Cons

    in the last 2 years my direct report where all W@H harder to manage


  7. "Employee friendly"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly environment and people all around.

    Cons

    You get fired without much consideration if you don't meet your targets

  8. "Quality assurance lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express (Less than a year)

    Pros

    You get to experience a lot

    Cons

    Pressure is too Much sometimes


  9. "Customer Care Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Express full-time (Less than a year)

    Pros

    Great team and good bonuses

    Cons

    Too much pressure, work evenings and weekends


  10. "Great medical benefits in amex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Great medical benefits and child care facility on site

    Cons

    too far to commute, not in a convenient location