Salesforce Reviews

I had a wonderful experience working with Salesforce for the first 3 years of my employment there. However, for the 18 months that followed, my life was made hell. I am so disappointed to say that this was a result of constant bullying from female employees. I had been cursed at and shouted at by a senior female leader repeatedly and in front of other employees, and when reported this to my director was told that there was nothing he could do as she was a VP. This went on for a year. There was extreme and constant bullying, negativity and back-stabbing from females in the US Marketing department, so much so that when a colleague went to interview for that department, the Head of Marketing told her they were having lots of problems on the team with bullying and back-stabbing etc, and was it something she would be able to deal with (the answer to which was obviously no). This type of bullying just became the norm, and was totally accepted. My own first line manager, who was also female, was incapable of giving any type of constructive or positive feedback, particularly to female members of the team, would openly speak negatively about senior leaders in a team meeting setting and was regularly described as being extremely de-motivating by all team members. Again when reported to more senior leadership nothing at all was done about this. I would regularly end my day in tears, spending more time trying to ward off this bullying than being able to focus on my actual work. All of this was documented to my director, and to Employee Services however nothing was done about it. My director would speak with me maybe once every 3-4 months, so I was subjected to bullying by my manager and made to cope with this by myself. My mental health, sleep, appetite and general well-being suffered dramatically and when I mentioned this to my director he told me that I should just go to Employee Services, he also asked if maybe I was having personal issues. Again, my first few years with Salesforce were great, I had amazing team members, male and (amazing) female leaders in Ireland and Canada. However working with management and marketing dept in the US was an entirely different experience and in the end proved to be unbearable. I was stuck in a horrible situation for far too long, with no support or outlet, totally isolated and unable to seek guidance from management. I do hope something is done about the widespread and consistent bullying that is carried out by female employees in the US offices, particularly with regard to the infamously volatile and toxic Marketing Department.

I was with Salesforce for a year. When I started I was made a lot of promises regarding the territories being fair within the team. However, once I got my territory and saw how it was compared to other territories across the team, I realized that 80% of the territories in any given team are bad. Only 20% of the accounts/territories are good and in which the sales people make money. And Management knows this. So if you are an Account Executive aligned well with Management, you are set. However, if you are like the 80% of the account executives, your fate is NOT in your hands as you will get bad accounts. They know this. The management's objective at least in the Toronto office is to only have 20% of the people make their #. They dont want anyone to be 200% of their #. They expect 80% of the reps to miss their #. The territories are extremely disparate. There's a lot of partiality in who gets what accounts. Be very careful when you join as an AE. For other roles like Marketing, Ops etc I've heard its a good place to work. However, for Sales its just like any other company. Dont fall for their lies when they tell you that the territories are fair. To give you a specific example, in the Toronto office there is one person who has 10 president's clubs. He makes a lot of money and his manager and his manager's manager are as expected totally aligned. He is a good rep. However, so are others on the team. However since he has always had the best territory the makes club every single year. Its ridiculous. If you've been in sales for a while, and comes across an environment where ONE person has made club 10 times and every one else has made club 1-2 times in the last 10 years, what would you conclude. The territories are uneven. The management is inept. For example this is the first company that I've come across where the Sales Manager's quota is not aligned with the team. For example in a team of 10 sales reps which a quota of $1M each, the manager doesnt have a $10M quota. His/her quota is way less than that. So even if the team misses their #, the manager makes his/her #. I had never seen that in my sales career. So to get promoted to a manager's role, you need to be connected to the right people. Be very careful in joining this company. For Sales its not as advertised. For other roles it might be different.