Salesforce Reviews

Updated Jun 15, 2021

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4.4
90%
Recommend to a Friend
97%
Approve of CEO
Salesforce CEO Marc Benioff
Marc Benioff
2,825 Ratings
Pros
  • "Great benefits (free food/drink kitchen big plus)(in 468 reviews)

  • "Great Culture and Diverse Workforce(in 435 reviews)

  • Cons
  • "Typical big company problems, can be sometimes lost in the shuffle of things(in 131 reviews)

  • "Fast Paced, High Expectations etc(in 127 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Great company and culture 👍🏽

      Oct 23, 2020 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great salary, commission structure, culture, growth opportunities, stock option, great products to sell.

      Cons

      Difficult to get in the company but once you’re in, you’re good to go.

      1 person found this review helpful
    2. 5.0
      Current Employee

      Awesome company

      Jun 11, 2021 - AMTS Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really like my team and work culture

      Cons

      Lots of products to learn

      Be the first to find this review helpful
    3. 5.0
      Current Employee

      They love me - and I love them...

      May 27, 2021 - Enterprise Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They focus on work-life balance. Managers are always encouraging days off (19 Days off in your first year). It's fast paced, you make what you deserve based on how much you work, but the training and development is INTENSE. You are empowered over and over again to be successful - so if you aren't hitting or exceeding your number, it's not because of the patch, or the situation - it's because you aren't taking enough advantage of the enablement.

      Cons

      Sales is sales and with a resetting quota at the end of every month, you have to be prepared to reset at $0 and do it all over again. Even though we get 19 Days off in the first year, it's hard to take time off because the less you work, the less you make. Company is growing from a startup to a major corporation - that growth means there are a lot of things that are changing and you hear about the "good old days" a lot - as if you missed out on how things used to be (not pre pandemic, I mean like 10 years ago) and things have changed a lot.

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      1 person found this review helpful
    4. 1.0
      Former Employee, more than 10 years

      Can be good or horrible depending on where you end up

      Jun 7, 2021 - Software Engineering SMTS 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits & comp. ESPP plan is great. "Golden handcuffs"

      Cons

      I worked for a company that was acquired by SF and witnessed it slowly being digested. We had a lot of potential and, due to some awful decisions by management, it is down to less than a skeleton crew to keep the lights on and fix P1 issues. Management decided to lay off all of our QE staff at one point, even though they were the people who knew the most about how our product was supposed to work. There was poor planning on how to integrate with vaguely related sub-companies, and, at the end - zero road map at all for my team. The frustrations in the unicorn project resonated pretty heavily with me.

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    5. 4.0
      Current Employee, more than 1 year

      Great Growth; Good and Bad

      Jun 7, 2021 - Senior Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brilliant people Access to people, budget, resource - as an AE, you will have plenty of resources at your fingertips (as long as you can coordinate well). Strong product messaging that is hyper relevant for the CX space. Great cultural values - easy to relate to, communicate to customers

      Cons

      Growing too big? - bureaucracy is becoming more and more prominent. Approvals and process can slow down deals very unnecessarily. Team sell - In the Enterprise space, you are often co-selling with Account Director (Core), Primes (Marketing, Commerce, Service) and co-primes. Although we provide several functional experts, you will be pitted against each other in terms of support, incentives, and inclusion. Navigating COVID - as companies and professionals adjust to the new ways of doing business - having a centralized focus on messaging is important.

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    6. 5.0
      Former Employee

      One of the best company I have ever worked with.Their policies are employee centric

      Jun 11, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility to work from home, employee friendly policies.Voices are been heard.

      Cons

      Nothing that I can think of.

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    7. 5.0
      Former Employee

      Great experience

      Jun 9, 2021 - BDR in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money, great leadership and learning

      Cons

      Big company, feel like small fish in big pond at times

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    8. 5.0
      Current Employee, more than 10 years

      Great Company to be with

      Jun 8, 2021 - Lead Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Maintains Equality Good Work Culture Good benefits

      Cons

      As company is growing too many Processes

      Continue reading
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    9. 5.0
      Current Employee, more than 10 years

      Great Work Lift Balance

      Jun 8, 2021 - Lead Member Technical Staff (LMTS) in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great work life balance with great benefits

      Cons

      monolithic code development, many teams just use internal tech stack.

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    10. 5.0
      Former Employee, more than 3 years

      Best Company ever worked for till date

      Jun 2, 2021 - Senior Technical Architect in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing office , facilities , work life balance , opportunities to learn and grow

      Cons

      Very Sales focused organization. Sales people carry all the clout.

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    Viewing 1 - 10 of 8,330 Reviews

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