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Salesforce Reviews

Updated Jun 4, 2023

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Found 15,233 of over 17K reviews
4.1
80% Recommend to a Friend
Best Places to Work 2023
Salesforce CEO  Marc Benioff
78% Approve of CEO

Found 14,542 of over 17K reviews

4.1
80%
Recommend to a Friend
78%
Approve of CEO
Salesforce CEO  Marc Benioff
Marc Benioff
6,119 Ratings
Pros
  • "Great benefits working for this company(in 655 reviews)

  • "Great Culture Good career prospects(in 613 reviews)

  • Cons
  • "Typical big company with soiled organization(in 171 reviews)

  • "Extremely fast paced due to continuous growth(in 160 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

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    1. 5.0
      Current Employee

      Great place to be

      May 29, 2023 - Engagement Delivery Manager in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture, nice people, good benefits

      Cons

      Nothing so far to mention

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    2. 2.0
      Former Employee, more than 1 year

      What a mess of a place to work

      May 15, 2023 - Project Delivery Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good health benefit coverage

      Cons

      - Very chaotic place to work, constant shifting priorities from leadership. So many layers of leadership that by the time it filters down to functional teams, the direction is changing again. - Very low trust environment, despite trust being their #1 value. Very corporate, very inauthentic environment. But at the same time, the systems and processes lack any sort of maturity or consistency that I would expect from such a large organization. Any sort of company culture is non existent. - Reorgs are chaotic, leadership changing constantly. The ongoing layoffs have added even more chaos to the mix. - Lack of growth opportunities, lots of talk about career paths and planning, but no promotions available for most people for well over a year. Seems like delivering training on the matter is just a distraction. - It's clear that there are huge disparities in pay amongst some people and roles. - Return to office mandate is bait and switch approach and makes no sense for many roles in the company. Leadership is not responding to overwhelming feedback on the matter. This is probably a strategy to continue to drive attrition.

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      3 people found this review helpful
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    4. 3.0
      Current Employee, more than 1 year

      Not so Ohana anymore

      May 20, 2023 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing individuals, great product, pay is relatively good if you can hit your target (which few AE's do nowadays).

      Cons

      Major shift in culture has led to an increasingly stressful environment, even for a sales organization This has been repeated over and over but territories are unequal and have a huge impact on if you'll make your year or not. This has led (and is continuing to lead) to high turnover in the sales org.

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      3 people found this review helpful
    5. 2.0
      Former Employee, more than 1 year

      Not what it used to be

      Feb 24, 2023 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Product always works - Clients know and like your product generally - Brand people know, clients take your call when they hear you're from Salesforce - They do take very good care of their employees with their benefits and other such perks

      Cons

      - They are not the company they once were - Over hiring - too many salespeople, for less opportunities - Commoditized product - Over management - Way too many bosses - Didn't feel like sales - more like data entry clerk, non-stop check-ins about inputting data into CRM - "Famed" SF Training was fully compromised by Covid and from what I hear it has never returned - Many of the perks or elements of my contract were dissolved the moment Covid hit that drastically affected my Base salary and earnings - Big Brother - this company basically created the technology to constantly track everything thing you do. Every key stroke on your company-issued laptop are all part of a "productivity algorithm". If that's ok with you, than maybe it's a positive. - Culty - culture is a bit too culty for me. You're either a Kool-Aid drinker or your not. If you like singing sales songs around the campfire this might be your thing. - Heavy Woke Vibe - tons of virtue signaling everywhere. Forced to listen, agree with and take part in most of it. (if you like that, then I guess it's a Pro)

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      4 people found this review helpful
    6. 1.0
      Current Employee

      Terrible organization with terrible senior leaders

      Apr 1, 2023 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s great on your resume Peers are awesome L1 managers are normally pretty good, just handed terrible cards by L2 & above

      Cons

      - The culture at Salesforce is extremely toxic. It’s a workplace that is opposite of ethical (which they proudly claimed to be due to a recent award). - any company they acquire also goes down & becomes unsuccessful. (Example: Slack would have done so much better right now without Salesforce) - leadership believes in fear based leadership & micromanaging - no one cares for employee retention anymore but instead I have a leader who doesn’t care whether we stay or go (has openly made these remarks) - I’ve never felt so mentally impacted by a job until my current role here & most reasons has to do with my leader lacking any empathy & lack of honesty/transparency - Trust is a value salesforce claims to hold yet they don’t trust their employees. My leaders motto is to distrust first, earn trust later (toxic) - the RTO mandate is BS & only impacting productivity negatively but they do not care as their investors are happy with it The list goes on. Do not work here unless you’re a new grad looking to get something on your resume. If you have experience, go elsewhere. It’s not worth your mental health being severely impacted.

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      5 people found this review helpful
    7. 4.0
      Current Employee, less than 1 year

      Great place to work but times are changing

      May 29, 2023 - Credit and Collections Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive teams Good Benefits No micromanagent. Great worklife balance

      Cons

      Low bonuses despite company growth RTO mandate Double speak in management communication

      Continue reading
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    8. 4.0
      Former Employee, more than 1 year

      Great Place & Resources but Unpredictable

      Apr 18, 2023 - Associate Solutions Consultant in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are great and I loved that you have so many resources around you. The best part is the people you work with.

      Cons

      Most business decisions in the past year or so have been wielded by activist investors that severely damaged the amazing company culture it once head and now its the hunger games where random/blanket layoffs will occur with a lot of internal employees don't trust leadership. If you apart of delivery center for solution consulting you will be benched for a great deal of time. Many workers have been benched for 6+ months which leaves them anxious about their job security. You also feel like a number so you need to navigate and create your own resource groups and network that way if you want to be staffed on a project.

      1 person found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      CSG has lots of support and growth

      May 28, 2023 - Associate Technical Consultant in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of support to grow.

      Cons

      Quicker chance to grow in a medium to small company.

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    10. 5.0
      Former Employee, more than 1 year

      Big tech vibes

      May 25, 2023 - Associate Technical Consultant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice salary, flexible hours, remote work

      Cons

      No company culture, feels like just work work work

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 14,542 Reviews
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    Salesforce Reviews FAQs

    Salesforce has an overall rating of 4.1 out of 5, based on over 16,699 reviews left anonymously by employees. 80% of employees would recommend working at Salesforce to a friend and 66% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Salesforce employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Salesforce. This rating has decreased by -1% over the last 12 months.

    80% of Salesforce employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Salesforce 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

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