Salesforce Reviews | Glassdoor.ca

Salesforce Reviews

Updated 19 January, 2019
4,404 reviews

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4.4
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Salesforce Co-CEOs Marc Benioff and Keith Block
Marc Benioff and Keith Block
60 Ratings

Employee Reviews

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Pros
  • "Great work/life balance (Outside of sales it seems)" (in 334 reviews)

  • "Salesforce is a great corporate citizen with their 1-1-1 pledge" (in 131 reviews)

Cons
  • "Work life balance is hard if you don't meet targets" (in 219 reviews)

  • "Being a remote worker can be tough as you are a bit on your own to build relationships in a fast paced environment" (in 87 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Salesforce has a great culture and is very warm and welcoming to new joiners. In addition the salary and benefits are the best, I have ever come across.

    Cons

    Salesforce is constantly recognized as one of best employers in the world and I can't think of anything that needs to be improved.

    Advice to Management

    Keep on doing what you are doing.


  2. Helpful (1)

    "#dreamjob"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solution Engineer
    Current Employee - Senior Solution Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 8 years)

    Pros

    - truly believes the business of businesses is to make the world a better place
    - competitive salary
    - lots of opportunities to grow your career
    - great resources for learning new skills
    - fast-paced environment
    - visionary leadership
    - great perks

    Cons

    - increasingly complex organizational structure
    - crowded offices in regional hubs
    - work-life balance is still difficult despite the company’s strong promotion of it

    Advice to Management

    - don’t get so caught up with performance that it’s no longer a warm, fun and innovative place to work

    Salesforce Response

    9 Jan, 2019 – Linda Aiello, SVP International Employee Success

    Thank you for sharing your experience and for your commitment. Glad that you are enjoying your Salesforce experience. We are growing fast and we know that presents challenges, but we will definitely... More

  3. Helpful (3)

    "Senior AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Current Employee - Account Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    Outstanding Product and ability to anticipate future correctly as they always seem to make the correct choices around Roadmap.

    Salesforce prides itself on #Ohana which means family. It is core value/belief of company and makes it an incredible company to work for; Unless you are in Sales

    Cons

    3 things have changed for me as having been with company for long time and I consider them all Cons

    1. Salesforce prides itself on #ohana which is family. Salesforce #ohana is vibrabnt and alive and incredible. Unless you are in Sales in which case its non existent. It is run old school the Oracle way.

    2. Customers suffer the most as they did when Sales Leadership ran Oracle. Salesforce is ruthless in scraping every penny from the client, making MSA difficult by not giving an inch on anything. Management wants the number period, if it helps the customer thats a bonus.

    3. Execs get paid AE's do not.

    There are essentially 4 - 5 levels of Sales Management before you get to Keith Block. On the Ground Floor 7 AE's may each carry a number such as $2,000,000 US.

    There RVP number is not $14,000,000 but about $10 or $11,000,0000.

    This continues up the management change so at the highest level they will carry a quota that will significantly less the what the AE's carry. End result is Significant amount of reps will be below 50% attainment and my guess is a few percent will knock it out and may 10 to 15% actually hit their number. Opportunity to make real money like in the old days is very slim.

    Lot of Starving AE's which the company does not seem to mind as they make it very clear there are 10 people behind you waiting for your job.

    Advice to Management

    No Advice they are well aware of Cons, it is how they are choosing to run their business.


  4. Helpful (6)

    "Good benefits, toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Salesforce (Less than a year)

    Pros

    Everything that you read on here: Free snacks, great insurance, great ESPP, paid overtime (which is a must if you want to achieve your OTE), great career opportunities if you survive, etc.

    You also actually feel like management care for you. I had a huge commission issued where they underpaid me by 75%, and had to fight for it for a few months. Ultimately, upper management came through, which is amazing.

    Cons

    Very toxic culture. The issue with Salesforce is that there are so many people lined up for working there, that they simply do not care about the long-term well-being of their employees. Salesforce is a machine, you will be put in it, use you for everything your worth, and they will spit you out and move on to the next one. Most people would say that this is what sales is like, but no, Salesforce is a beast of its own when it comes to pushing people to their limit. Furthermore, the pay really isn't that great for a sales job in tech. Maybe it was good 5 years ago? Not now, though.

    Salesforce Response

    9 Jan, 2019 – Linda Aiello, SVP International Employee Success

    Thank you for the feedback you provided. The issues you described are concerning and completely counter to the company culture we want to create. We're committed to the overall wellbeing of our... More


  5. Helpful (1)

    "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Toronto, ON
    Current Employee - Regional Manager in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Strong culture. Great development. Continued growth.

    Cons

    Company has become so big there is a lower level of talent and some territories have no chance of success


  6. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than a year)

    Pros

    Great training, great atmosphere, exciting challenges

    Cons

    nothing, really great place to work

    Advice to Management

    keep up the good work!


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Vancouver, BC
    Current Employee - Principal Software Engineer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    Great culture, smart people, good pay

    Cons

    Vancouver office really small and not well maintained

  8. "new hire feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Current Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Extremely helpful teams
    lots to learn

    Cons

    Too much info up & early


  9. "Customer and Employee Success are at the heart of this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    - supportive, inclusive, knowledgeable and highly talented colleagues
    - amazing opportunities for growth internally, many available resources and paths to grow your career
    - excellent compensation, bonuses and benefits
    - management is stellar; open communication is key and starts from the top down
    - no shortage of interesting work

    Cons

    - work/personal life balance: you need to be always on, even during vacation/outside of regular business hours
    - multiple acquisitions of other companies often requires modifying internal processes and structure (every fiscal year org structure seems to change - this may be a good or bad thing depending on your point of view)

    Advice to Management

    This company's leadership is stellar! Transparency and openness are key and Salesforce management is successful in making every employee feel a part of our Ohana culture.


  10. Helpful (1)

    "Incredible company built to help customers succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in Toronto, ON
    Current Employee - Solutions Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    - Generally affable, friendly, and help staff
    - Incredible resources to learn from at your disposal
    - Incredible customer opportunities and exposure
    - Industry-leading software and software development teams
    - Strong data-driven culture where success is quantifiable and results are rewarded

    Cons

    - Still lots of tribal knowledge and a few duplicate systems
    - Who you know is very important to your overall experience and success

    Advice to Management

    Continue to promote your world-class vision and the Ohana culture. It's what, more than anything else, truly differentiates the company, particularly in Toronto.