Tim Hortons Reviews | Glassdoor.ca

Tim Hortons Reviews

Updated Aug 20, 2019

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Found 2856 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
71%
Approve of CEO
Tim Hortons CEO Jose Cil
Jose Cil
69 Ratings
Pros
Cons
More Pros and Cons
  1. "nice place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Scarborough, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time for less than a year

    Pros

    To learn more every day

    Cons

    customer is angry for no reason

    Tim Hortons2019-07-09
  2. "Good experience"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Tim Hortons part-time

    Pros

    good for communicate with customer.

    Cons

    Not increasing pay, not extended health benefits for part time.

    Tim Hortons2019-08-20
  3. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mechanic 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time for less than a year

    Pros

    very good place to eat

    Cons

    always busy no place to sit

    Tim Hortons2019-08-18
  4. "Got too stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Mississauga, ON

    I worked at Tim Hortons full-time for more than 5 years

    Pros

    Can work lots of overtime, get along with co-workers.

    Cons

    As a supervisor/manager is stressful. As a team member is also stressful. For 5 years working at Tim Hortons, there were so many products, duties and responsibilities added depending on your position. The franchise that I worked at is very stingy with the labour of their workers and is the busiest in the area. the drive-thru takes at least 5 employees to manage the goal time, and at least 2 employees at the sandwich area,...

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    Advice to Management

    Reduce the load of supervisors and store managers. Add more employees as drive-thru goal times are unreasonable sometimes. Listen to your employees. Reward your employees as they are the hardest workers to have your business going. Don't treat employees like robots.

    Tim Hortons2019-08-18
  5. "Good for students"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Assistant 

    I worked at Tim Hortons part-time

    Pros

    flexible hours, earn a little pocket money

    Cons

    limited career opportunity and troublesome customers

    Tim Hortons2019-08-17
  6. "Pretty good for summer job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Drive Thru Cashier in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    Free coffee and paid breaks

    Cons

    Always on your feet and busy.

    Advice to Management

    Free lunch

    Tim Hortons2019-08-16
  7. "my experience at Tim Hortons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    50% off on anything accept gift cards

    Cons

    You can only call in sick a couple days before your shift. its impossible to know your sick a couple days before.

    Tim Hortons2019-08-15
  8. "Good first job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time for more than a year

    Pros

    Not as bad as it seems

    Cons

    Need to revise the break policy for shifts that are 5 hours and under

    Tim Hortons2019-08-14
  9. "Mixed Feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Crew Member in Brampton, ON
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Tim Hortons part-time for less than a year

    Pros

    You get to meet a lot of new and regular customers and people.

    Cons

    They treat you really poorly.

    Advice to Management

    Employees before customers, not the other way round.

    Tim Hortons2019-08-13
  10. "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Stittsville, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tim Hortons full-time for more than a year

    Pros

    Awesome and friendly staff!! Great fun working with them!

    Cons

    Physically demanding at times, none stop 8 hour shift (also kind of a pro)

    Advice to Management

    Keep your ear out and listen to the employees needs

    Tim Hortons2019-08-12
Found 2856 reviews