Tim Hortons Reviews | Glassdoor.ca
Tim Hortons Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Tim Hortons Reviews

    Updated 22 April, 2018
    1,999 reviews

    Filter

    Filter

    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tim Hortons CEO Daniel Schwartz
    Daniel Schwartz
    437 Ratings

    1,999 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons
    More Pros and Cons

    1. "Doing all positions"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - supervisir in Dartmouth, NS
      Current Employee - supervisir in Dartmouth, NS
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Tim Hortons part-time (More than a year)

      Pros

      Ok pay, as a closer/Baker I feel shift allowance should be paid, because closing the store is physically and mentally difficult when you only have 2 people working a large store.
      Great for social aspect.
      The younger staff can teach you a lot!

      Cons

      Older staff set in their ways, priority given to lazy tenured staff, favouritism very obvious. Manager has no backbone very little people skills and cannot deal effectively with confrontation.

      Advice to Management

      This is for owners:
      Who is running your store into the ground?
      Stop giving lazy unreliable staff schedule privileges, and priority!!!
      Reward top performers!
      Ensure Managers know all their staff not just one shift of people!
      Work with all staff!!!

    2. "customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons full-time (More than 8 years)

      Pros

      co workers
      hours
      benefits
      bonus
      At the time i had great management, i wouldnt return now

      Cons

      customers
      hours
      management
      location
      staffing
      Short staffed and time quotas, hard to meet with challenging customers

      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "good place to work"

      StarStarStarStarStar
      Current Employee - Team Member in Cambridge, ON
      Current Employee - Team Member in Cambridge, ON

      I have been working at Tim Hortons part-time (Less than a year)

      Pros

      dynamic work place. gives people skills.

      Cons

      sometimes a tiring place to work.

      Advice to Management

      should hire enough staff for overnight shifts.

    4. "time"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons part-time

      Pros

      teamwork, leadership skills, costumer service skills

      Cons

      no cons of working at tim hortons

      Advice to Management

      n/a

    5. "Good for a part-time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier
      Former Employee - Cashier
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time (More than a year)

      Pros

      Coworkers make it fun.

      Cons

      The drive-thru timer is stressful.

      Advice to Management

      Remove the timer for the driver-thru. Stop asking employees to up-sell (asking customers if the want a donut, etc with their coffee).

    6. "cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time

      Pros

      fun enviroment
      donuts are always around

      Cons

      people in drive thrus with anger issues

    7. "Good job for students"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons part-time

      Pros

      Fun environment, discounted food/drink, decent tips

      Cons

      Not enough hours, not a lot of room for advancement

    8. "Good first job in Canada"

      StarStarStarStarStar
      Current Employee - Baker
      Current Employee - Baker

      I have been working at Tim Hortons part-time (More than a year)

      Pros

      Fast paced environment, nice people to work with

      Cons

      Wages and benefits are at the bare minimum

    9. "Not a place to work is you looking for a place to grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons full-time (More than a year)

      Pros

      Good benefits, flexible shift, making new friends, health benefit,been able to put a smile on people face .

      Cons

      Some managers dont care about the staff's interest, not a place to grow lots of favoritism as some managers tend to make supervisors base on personal relationship and not by your work.short break time

      Advice to Management

      Try to be fair .

    10. "baker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Baker in Montreal, QC
      Former Employee - Baker in Montreal, QC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time

      Pros

      co workers were reliable and the work atmosphere was suitable for work

      Cons

      management was inefficient and did not understand or try to understand the employees needs

      Advice to Management

      do not on personal feelings

    Showing 1,999 of 2,016 reviews
    Reset Filters