★
Tim Hortons Reviews
51% Recommend to a Friend
63% Approve of CEO
Recommend to a Friend
Approve of CEO
Jose Cil
1,689 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" (in 493 reviews)
- "The people I get too work with are generally great people with a few minor exceptions." (in 351 reviews)
- "the staff were friendly and it was a community of people always willing to help each other" (in 233 reviews)
Cons
- "All management is bad and makes you feel bad for calling in even when it’s an emergency" (in 561 reviews)
Ratings by Demographics
This rating reflects the overall rating of Tim Hortons and is not affected by filters.
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Full-time, Part-time
English
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Found 9,507 of over 10K reviews
Updated Oct 3, 2023
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- 3.0Sept 30, 2023Team MemberFormer Employee, more than 1 yearLondon, ON
Pros
Meet lots of people. Can play around with drinks and food (depending on your higher ups). I enjoyed the actual making of drinks and food. I personally loved the cleaning and tear downs, when there was enough time and staff to properly do it.
Cons
Short staffed. Some customers are straight up horrible and abusive. Would get so busy that you were running around trying to do the jobs of 3 people. Some of the team members were terrible to others and the management didn't take the bullying seriously.
- 1.0Sept 4, 2023Team MemberFormer Employee, more than 1 yearLondon, ON
Pros
If you are an international student this will help you to build up contacts, improve language and communication skills and make yourself ready to handle tough situations.
Cons
This company offers the lowest wages and that is not enough for anything. Most of the stores will provide tip as sharing basis so you will get the tip money after dividing it equally. No benefits, no holiday pays, no incentives, no free food. Some stores offer free food most of them charge 50%. The work is really hard, need to stand 8 hrs, sweeping, mopping, cleaning, dishwashing, washroom cleaning, garbage disposal, stock filling etc and no supervisor/ manager will appreciate you. Instead they will say faster faster faster. It is really difficult to get into their favourite list so you might have to do all the tough works and even the chances of promotion is not easy. Also the future is limited. The pay for supervisors and managers are not really huge. Once you quit the job, you have to start from scratch again and the experience and service never going to be considered.
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Tim Hortons Reviews FAQs
Tim Hortons has an overall rating of 3.4 out of 5, based on over 10,038 reviews left anonymously by employees. 51% of employees would recommend working at Tim Hortons to a friend and 41% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
51% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tim Hortons 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.
