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Tim Hortons

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Tim Hortons Reviews

51% Recommend to a Friend
Tim Hortons CEO Jose Cil
63% Approve of CEO
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Tim Hortons CEO Jose Cil
Jose Cil
1,689 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)(in 493 reviews)
  • "The people I get too work with are generally great people with a few minor exceptions.(in 351 reviews)
  • "Coworkers are nice and helpful to trainees(in 267 reviews)
  • "Free food (This is only if you're smart enough to not get caught by management)(in 252 reviews)
  • "the staff were friendly and it was a community of people always willing to help each other(in 233 reviews)
  • "All management is bad and makes you feel bad for calling in even when it’s an emergency(in 561 reviews)
  • "low pay and no pay rise even tho that was promised at the point of enrolment(in 433 reviews)
  • "Bad managers and they dont care a ton about workers(in 220 reviews)
  • "Minimum wage and not much choice depending where your are(in 183 reviews)
  • "Pay sucks no benefits and if so they are not worth it.(in 142 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Tim Hortons and is not affected by filters.

3.2Asian (519)
3.3Black or African American (72)
2.7Hispanic or Latinx (31)
2.9Indigenous American or Alaska Native (5)
3.2Middle Eastern (36)
2.7White (350)
--Native Hawaiian or Other Pacific Islander
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Found 9,507 of over 10K reviews

Updated Oct 3, 2023

    1. 3.0
      Sept 30, 2023
      Team Member
      Former Employee, more than 1 year
      London, ON
      CEO Approval
      Business Outlook


      Meet lots of people. Can play around with drinks and food (depending on your higher ups). I enjoyed the actual making of drinks and food. I personally loved the cleaning and tear downs, when there was enough time and staff to properly do it.


      Short staffed. Some customers are straight up horrible and abusive. Would get so busy that you were running around trying to do the jobs of 3 people. Some of the team members were terrible to others and the management didn't take the bullying seriously.

      1. 1.0
        Sept 4, 2023
        Team Member
        Former Employee, more than 1 year
        London, ON
        CEO Approval
        Business Outlook


        If you are an international student this will help you to build up contacts, improve language and communication skills and make yourself ready to handle tough situations.


        This company offers the lowest wages and that is not enough for anything. Most of the stores will provide tip as sharing basis so you will get the tip money after dividing it equally. No benefits, no holiday pays, no incentives, no free food. Some stores offer free food most of them charge 50%. The work is really hard, need to stand 8 hrs, sweeping, mopping, cleaning, dishwashing, washroom cleaning, garbage disposal, stock filling etc and no supervisor/ manager will appreciate you. Instead they will say faster faster faster. It is really difficult to get into their favourite list so you might have to do all the tough works and even the chances of promotion is not easy. Also the future is limited. The pay for supervisors and managers are not really huge. Once you quit the job, you have to start from scratch again and the experience and service never going to be considered.

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      Viewing 1 - 10 of 9,507 Reviews

      Tim Hortons Reviews FAQs

      Tim Hortons has an overall rating of 3.4 out of 5, based on over 10,038 reviews left anonymously by employees. 51% of employees would recommend working at Tim Hortons to a friend and 41% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by -2% over the last 12 months.

      51% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tim Hortons 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

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      Have you ever been asked by a recruiter to sign an nda before they can speak to you about a job they're recruiting you for? Mind you they reached out to me

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      I just got an email from Norton that someone ran a reputation report on me. I didn’t run it. I just finished a second round interview yesterday. Do you think it’s HR doing due diligence or a scammer? Is running reputation reports common practice?


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      Interviewed with a company last week and it seemed to be really be going well. Followed up today since it's been a week and the recruiter said she received really positive feedback about me from the hiring managers. She said she should have more info for me in the next few days and then asked me to formally apply (the recruiter found me on LinkedIn so I hadn't actually applied). Is it safe to assume I'll likely be getting an offer soon?


      Glassdoor has 10,038 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.