Tim Hortons Reviews | Glassdoor.ca

Tim Hortons Reviews

Updated Dec 11, 2019

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3.4
54%
Recommend to a Friend
71%
Approve of CEO
Tim Hortons CEO Jose Cil
Jose Cil
146 Ratings
Pros
  • "Flexible hours and great experience(in 224 reviews)

  • "If you do not have any work experience relates to customer service especially in fast paced environment, it will be a perfect place to get trained(in 210 reviews)

Cons
  • "Too much work for a minimum wage job(in 136 reviews)

  • "Have extremely rude customers and we aren't allowed or dont get defended by our managers(in 106 reviews)

More Pros and Cons
  1. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    Work was eastmy and friendly

    Cons

    Customers were ride sometimes

    Advice to Management

    Keep up good work

    Tim Hortons2019-11-16
  2. "Tims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student Worker in Winchester, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time for more than a year

    Pros

    Easy Good pay Nice people

    Cons

    Customer yell Boring and repetitive Some staff isn't very nice

    Tim Hortons2019-12-12
  3. "tim hortons review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Niagara Falls, ON

    I have been working at Tim Hortons part-time for more than 3 years

    Pros

    there is lots of very nice customers

    Cons

    run out of things often

    Tim Hortons2019-12-10
  4. "Cashier"

    StarStarStarStarStar
    Former Employee - Cashier 

    I worked at Tim Hortons part-time

    Pros

    good hours, kind staff, welcoming

    Cons

    quite location, could not get full time hours

    Tim Hortons2019-12-09
  5. "Not the worst customer service job"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Tim Hortons part-time

    Pros

    Lots of free food and coffee

    Cons

    Limited staff training or support

    Tim Hortons2019-12-07
  6. "mediocre at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Bolton, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time for more than 3 years

    Pros

    - Compensation in each quarter - Flexible - Free food for supervisor - Higher rate - some benefits

    Cons

    - It's not really flexible as they abuse your schedule - Poor management - Harder to achieve targets - Harder to book days off - Overwhelming

    Tim Hortons2019-12-08
  7. "It’s a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host in Guelph, ON

    I worked at Tim Hortons part-time for more than a year

    Pros

    It’s a very good place

    Cons

    You should apply. It’s a good place

    Advice to Management

    Keep it up, keeping it a good place

    Tim Hortons2019-12-05
  8. "Fast paced customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Ottawa, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time for more than 3 years

    Pros

    Fast paced environment Ability to interact with new people Flexible to my schedule

    Cons

    Stressful environment Not enough breaks

    Advice to Management

    Give better breaks to staff members

    Tim Hortons2019-12-05
  9. "Tim Hortons"

    StarStarStarStarStar
    Former Employee - Team Member 

    I worked at Tim Hortons full-time for more than 5 years

    Pros

    Getting to do many tasks

    Cons

    Some costumers were really fussy

    Tim Hortons2019-12-02
  10. "Great place to work when good people were working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Orleans, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time for more than 3 years

    Pros

    flexible, great learning experience, client interactions

    Cons

    Early mornings, long days standing

    Advice to Management

    Great management at the time except for constantly being understaffed

    Tim Hortons2019-12-03
Found 3117 reviews