Tim Hortons Reviews | Glassdoor.ca

Tim Hortons Reviews

Updated 19 April, 2019
2,583 reviews

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3.2
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Tim Hortons CEO Jose Cil
Jose Cil
1 Rating

Employee Reviews

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Pros
Cons
  • "Typically paid minimum wage or a little above if lucky" (in 119 reviews)

  • "Rude customers sometimes, slow times feel super long" (in 82 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook

    I worked at Tim Hortons full-time (More than a year)

    Pros

    Good place to work
    Work well with others
    Great time
    Great payment

    Cons

    Do have no cons about this company

    Advice to Management

    Love manager


  2. "Great atmosphere and great boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in Bridgewater, NS
    Former Employee - Food Service Worker in Bridgewater, NS

    Pros

    You get to see the smile on the customers face.

    Cons

    Thebspace was a little cramped

  3. "Keeps you busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Trenton, ON
    Current Employee - Team Member in Trenton, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time (Less than a year)

    Pros

    Co-workers were like a big family
    Great for first time job

    Cons

    Incredibly busy rush times, unavoidable customer impatience


  4. "Good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Kapuskasing, ON
    Current Employee - Team Member in Kapuskasing, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time

    Pros

    The owners of this story are the most amazing people. They would do anything to help out their employee. Almost like you are a part of their family

    Cons

    Work really hard don’t stop in a day. And a persons who have been there for many years knows what they are doing and don’t pay their “good” employees accordingly

    Advice to Management

    The management team needs a face lift for sure. Learn how to talk the the staff and even customers


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Calgary, AB
    Current Employee - Front End Cashier in Calgary, AB

    I have been working at Tim Hortons full-time (More than a year)

    Pros

    You can get customer service experience and learn how to deal with customers

    Cons

    It’s hard to learn everything 😢


  6. "Customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons full-time

    Pros

    Cool place to work and you get free coffee

    Cons

    Too much caffeine only issue


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Barrie, ON
    Current Employee - Anonymous Employee in Barrie, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    Everything is in order.

    Cons

    Can get tired easily because of the rush.

  8. "It was rewarding and a great experience that expanded my knowledge."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tim Hortons Team Member in London, ON
    Former Employee - Tim Hortons Team Member in London, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    1) the welcoming atmosphere
    2) the great staff and managers
    3) shifts to improve my experience
    4)the connections you make with regular customers
    5) the bonds you create in the workplace

    Cons

    There weren't enough shifts to take.


  9. "Fun Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time

    Pros

    - Very engaging and understanding manager and branch owner
    - Supportive and kind workmates
    - Making coffee and the sandwiches are so fun, but challenging especially during rush hours

    Cons

    - Fast-paced and demanding customers especially during rush hours
    - Long shift hours, but only 30 mins. max break time

    Advice to Management

    - Longer break time for employees with full-time shifts (7-8 hrs. +)


  10. "Worked while in school for less than 1 year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Peterborough, ON
    Former Employee - Team Member in Peterborough, ON

    I worked at Tim Hortons part-time (Less than a year)

    Pros

    Fun coworkers, shifts went by quickly

    Cons

    Management was not the best