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Tim Hortons Reviews
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    Tim Hortons Reviews

    Updated Dec 11, 2019

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    3.4
    54%
    Recommend to a Friend
    71%
    Approve of CEO
    Tim Hortons CEO Jose Cil
    Jose Cil
    146 Ratings
    Pros

    • "Flexible hours and great experience" (in 224 reviews)

    • "If you do not have any work experience relates to customer service especially in fast paced environment, it will be a perfect place to get trained" (in 210 reviews)

    Cons

    • "Too much work for a minimum wage job" (in 136 reviews)

    • "Have extremely rude customers and we aren't allowed or dont get defended by our managers" (in 106 reviews)

    More Pros and Cons

    1. "Awesome"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cashier in Calgary, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons part-time for less than a year

      Pros

      Work was eastmy and friendly

      Cons

      Customers were ride sometimes

      Advice to Management

      Keep up good work

      Tim Hortons2019-11-16

    2. "Tims"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Student Worker in Winchester, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Tim Hortons part-time for more than a year

      Pros

      Easy Good pay Nice people

      Cons

      Customer yell Boring and repetitive Some staff isn't very nice

      Tim Hortons2019-12-12
      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "tim hortons review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cashier in Niagara Falls, ON

      I have been working at Tim Hortons part-time for more than 3 years

      Pros

      there is lots of very nice customers

      Cons

      run out of things often

      Tim Hortons2019-12-10

    4. "Cashier"

      StarStarStarStarStar
      Former Employee - Cashier 

      I worked at Tim Hortons part-time

      Pros

      good hours, kind staff, welcoming

      Cons

      quite location, could not get full time hours

      Tim Hortons2019-12-09

    5. "Not the worst customer service job"

      StarStarStarStarStar
      Former Employee - Customer Service Representative 

      I worked at Tim Hortons part-time

      Pros

      Lots of free food and coffee

      Cons

      Limited staff training or support

      Tim Hortons2019-12-07

    6. "mediocre at best"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Shift Supervisor in Bolton, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Tim Hortons full-time for more than 3 years

      Pros

      - Compensation in each quarter - Flexible - Free food for supervisor - Higher rate - some benefits

      Cons

      - It's not really flexible as they abuse your schedule - Poor management - Harder to achieve targets - Harder to book days off - Overwhelming

      Tim Hortons2019-12-08

    7. "It’s a good place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Host in Guelph, ON

      I worked at Tim Hortons part-time for more than a year

      Pros

      It’s a very good place

      Cons

      You should apply. It’s a good place

      Advice to Management

      Keep it up, keeping it a good place

      Tim Hortons2019-12-05

    8. "Fast paced customer service representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cashier/Barista in Ottawa, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Tim Hortons full-time for more than 3 years

      Pros

      Fast paced environment Ability to interact with new people Flexible to my schedule

      Cons

      Stressful environment Not enough breaks

      Advice to Management

      Give better breaks to staff members

      Tim Hortons2019-12-05

    9. "Tim Hortons"

      StarStarStarStarStar
      Former Employee - Team Member 

      I worked at Tim Hortons full-time for more than 5 years

      Pros

      Getting to do many tasks

      Cons

      Some costumers were really fussy

      Tim Hortons2019-12-02

    10. "Great place to work when good people were working"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Supervisor in Orleans, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time for more than 3 years

      Pros

      flexible, great learning experience, client interactions

      Cons

      Early mornings, long days standing

      Advice to Management

      Great management at the time except for constantly being understaffed

      Tim Hortons2019-12-03
    Found 3117 reviews
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