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    Tim Hortons Reviews

    Updated 19 June, 2018
    2,108 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tim Hortons CEO Daniel Schwartz
    Daniel Schwartz
    470 Ratings

    2,108 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Minimum wage with little to no increase" (in 100 reviews)

    • "rude customers sometimes to deal with" (in 69 reviews)

    More Pros and Cons

    1. "Doing all positions"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - supervisir in Dartmouth, NS
      Current Employee - supervisir in Dartmouth, NS
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Tim Hortons part-time (More than a year)

      Pros

      Ok pay, as a closer/Baker I feel shift allowance should be paid, because closing the store is physically and mentally difficult when you only have 2 people working a large store.
      Great for social aspect.
      The younger staff can teach you a lot!

      Cons

      Older staff set in their ways, priority given to lazy tenured staff, favouritism very obvious. Manager has no backbone very little people skills and cannot deal effectively with confrontation.

      Advice to Management

      This is for owners:
      Who is running your store into the ground?
      Stop giving lazy unreliable staff schedule privileges, and priority!!!
      Reward top performers!
      Ensure Managers know all their staff not just one shift of people!
      Work with all staff!!!

    2. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time

      Pros

      Discount before and after work
      Direct customer contact

      Cons

      Minimum wage
      Managers are either an angel or the devil

      Advice to Management

      Try to communicate more

      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "front desk"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Oakville, ON
      Current Employee - Anonymous Employee in Oakville, ON

      I have been working at Tim Hortons part-time (Less than a year)

      Pros

      one of the famous Canadian chains

      Cons

      wages less. and get more work without any kind of benefits

    4. "Easy fun job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons full-time

      Pros

      Quick pace, days go by fast.
      Great coworkers.

      Cons

      Be prepared to be burnt.

    5. "good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at Tim Hortons part-time

      Pros

      friendly environment at the restaurent

      Cons

      little fast work as a team

    6. "Window/everything"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Tim Hortons full-time

      Pros

      Always busy, professional management, steady hours

      Cons

      Customers use their time interacting with you to take full advantage of the, "customer is always right" motto.

      Advice to Management

      Allow team members to handle negative interactions with mouthy customers, instead of getting upset that they didn't take the situation to management the moment it starts happening.

    7. "Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Shift Supervisor in North York, ON
      Former Employee - Shift Supervisor in North York, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons full-time (More than 5 years)

      Pros

      Friendly environment, manager is great

      Cons

      some team members doesn't want to cooperate

    8. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons part-time

      Pros

      Friendly environment and good opportunities to practice communication skills

      Cons

      Really busy during rush hours

    9. "Ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier in Toronto, ON
      Former Employee - Cashier in Toronto, ON
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Tim Hortons full-time (More than 3 years)

      Pros

      Free drinks and meal, close to TTC

      Cons

      Manager is lazy. Employees know more than the manager.

      Advice to Management

      Hire hardworking employee!

    10. "Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Winnipeg, MB
      Former Employee - Anonymous Employee in Winnipeg, MB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons full-time (Less than a year)

      Pros

      Team Work is a great factor

      Cons

      Low Pay needs to be improved

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