Tim Hortons Reviews | Glassdoor.ca

Tim Hortons Reviews

Updated Jun 14, 2019

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Found 2708 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
55%
Approve of CEO
Tim Hortons CEO Jose Cil
Jose Cil
23 Ratings
Pros
Cons
  • "Typically paid minimum wage or a little above if lucky(in 119 reviews)

  • "Rude customers buying coffee everyday(in 87 reviews)

More Pros and Cons
  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Tim Hortons full-time for more than 5 years

    Pros

    Great place to work for a first job

    Cons

    No cons at this time

    Tim Hortons2019-03-07
  2. Helpful (1)

    "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    Great work environment and great co workers

    Cons

    Nothing was necessarily wrong with working there

    Tim Hortons2019-06-10
  3. "Good chance to know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part Timer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    Employ discount , flexible shift

    Cons

    Had to wake up too early

    Advice to Management

    Haven't worked there for a long time, but it was good to have an experience

    Tim Hortons2019-06-14
  4. "Easygoing team player"

    StarStarStarStarStar
      Current Employee - Storefront Employee 

      I have been working at Tim Hortons full-time for more than 3 years

      Pros

      Customer service Teamwork Time management

      Cons

      Less challenge Hard to make life progress

      Tim Hortons2019-06-13
    • "Decent for a start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cashier/Baker in Etobicoke, ON
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Tim Hortons part-time for more than a year

      Pros

      Easy to get a job because all basic skills are required.

      Cons

      Too much work for a minimum wage. Definitely not worth the pay

      Tim Hortons2019-06-13
    • "Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Supervisor 

      I have been working at Tim Hortons full-time

      Pros

      Good pay Good co workers Shift goes by quick

      Cons

      Unfair scheduling Poor management skills

      Advice to Management

      Non

      Tim Hortons2019-06-12
    • "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Baker in Waterloo, ON
      Recommends

      I have been working at Tim Hortons full-time for more than 3 years

      Pros

      Time was flexible. Nothing wrong

      Cons

      Customers can be annoying a lot of the time

      Tim Hortons2019-06-11
    • "Very good team , chill environment"

      StarStarStarStarStar
        Former Employee - Barista 

        I worked at Tim Hortons part-time

        Pros

        Very good team, chill environment

        Cons

        I don’t have a bad comment

        Tim Hortons2019-06-05
      • "Good first job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Team Member in Paris, ON
        Recommends
        Neutral Outlook
        No opinion of CEO

        I worked at Tim Hortons part-time for less than a year

        Pros

        work around your schedule, lots of interaction with customers, fast paced

        Cons

        “customer is always right” mentality harms employees

        Advice to Management

        Side with your staff once in a while

        Tim Hortons2019-06-05
      • "Fast pace, but a good place!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Cashier in Newmarket, ON
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Tim Hortons part-time for more than a year

        Pros

        Solid training, postive vibe and kind team.

        Cons

        SOOOOO busy, even with a lot of staff on.

        Advice to Management

        Keep doing what your doing. Maybe streamline the products offered.

        Tim Hortons2019-06-04
      Found 2708 reviews