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Tim Hortons Reviews
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    Tim Hortons Reviews

    Updated 19 April, 2019
    2,583 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tim Hortons CEO Jose Cil
    Jose Cil
    1 Rating

    Employee Reviews

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    Pros
    Cons

    • "Typically paid minimum wage or a little above if lucky" (in 119 reviews)

    • "Rude customers sometimes, slow times feel super long" (in 82 reviews)

    More Pros and Cons

    1. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Toronto, ON
      Former Employee - Anonymous Employee in Toronto, ON
      Recommends
      Positive Outlook

      I worked at Tim Hortons full-time (More than a year)

      Pros

      Good place to work
      Work well with others
      Great time
      Great payment

      Cons

      Do have no cons about this company

      Advice to Management

      Love manager

    2. "Great atmosphere and great boss"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Food Service Worker in Bridgewater, NS
      Former Employee - Food Service Worker in Bridgewater, NS

      Pros

      You get to see the smile on the customers face.

      Cons

      Thebspace was a little cramped

      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "Keeps you busy"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Team Member in Trenton, ON
      Current Employee - Team Member in Trenton, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Tim Hortons part-time (Less than a year)

      Pros

      Co-workers were like a big family
      Great for first time job

      Cons

      Incredibly busy rush times, unavoidable customer impatience

    4. "Good and bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Team Member in Kapuskasing, ON
      Current Employee - Team Member in Kapuskasing, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Tim Hortons full-time

      Pros

      The owners of this story are the most amazing people. They would do anything to help out their employee. Almost like you are a part of their family

      Cons

      Work really hard don’t stop in a day. And a persons who have been there for many years knows what they are doing and don’t pay their “good” employees accordingly

      Advice to Management

      The management team needs a face lift for sure. Learn how to talk the the staff and even customers

    5. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front End Cashier in Calgary, AB
      Current Employee - Front End Cashier in Calgary, AB

      I have been working at Tim Hortons full-time (More than a year)

      Pros

      You can get customer service experience and learn how to deal with customers

      Cons

      It’s hard to learn everything 😢

    6. "Customer service"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons full-time

      Pros

      Cool place to work and you get free coffee

      Cons

      Too much caffeine only issue

    7. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Barrie, ON
      Current Employee - Anonymous Employee in Barrie, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Tim Hortons part-time (More than a year)

      Pros

      Everything is in order.

      Cons

      Can get tired easily because of the rush.

    8. "It was rewarding and a great experience that expanded my knowledge."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tim Hortons Team Member in London, ON
      Former Employee - Tim Hortons Team Member in London, ON
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      1) the welcoming atmosphere
      2) the great staff and managers
      3) shifts to improve my experience
      4)the connections you make with regular customers
      5) the bonds you create in the workplace

      Cons

      There weren't enough shifts to take.

    9. "Fun Workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time

      Pros

      - Very engaging and understanding manager and branch owner
      - Supportive and kind workmates
      - Making coffee and the sandwiches are so fun, but challenging especially during rush hours

      Cons

      - Fast-paced and demanding customers especially during rush hours
      - Long shift hours, but only 30 mins. max break time

      Advice to Management

      - Longer break time for employees with full-time shifts (7-8 hrs. +)

    10. "Worked while in school for less than 1 year"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Member in Peterborough, ON
      Former Employee - Team Member in Peterborough, ON

      I worked at Tim Hortons part-time (Less than a year)

      Pros

      Fun coworkers, shifts went by quickly

      Cons

      Management was not the best