Tim Hortons Reviews | Glassdoor.ca

Tim Hortons Reviews

Updated 19 June, 2018
2,108 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
470 Ratings

2,108 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Minimum wage with little to no increase" (in 100 reviews)

  • "rude customers sometimes to deal with" (in 69 reviews)

More Pros and Cons

  1. "Doing all positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - supervisir in Dartmouth, NS
    Current Employee - supervisir in Dartmouth, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    Ok pay, as a closer/Baker I feel shift allowance should be paid, because closing the store is physically and mentally difficult when you only have 2 people working a large store.
    Great for social aspect.
    The younger staff can teach you a lot!

    Cons

    Older staff set in their ways, priority given to lazy tenured staff, favouritism very obvious. Manager has no backbone very little people skills and cannot deal effectively with confrontation.

    Advice to Management

    This is for owners:
    Who is running your store into the ground?
    Stop giving lazy unreliable staff schedule privileges, and priority!!!
    Reward top performers!
    Ensure Managers know all their staff not just one shift of people!
    Work with all staff!!!


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time

    Pros

    Discount before and after work
    Direct customer contact

    Cons

    Minimum wage
    Managers are either an angel or the devil

    Advice to Management

    Try to communicate more

  3. "front desk"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Oakville, ON
    Current Employee - Anonymous Employee in Oakville, ON

    I have been working at Tim Hortons part-time (Less than a year)

    Pros

    one of the famous Canadian chains

    Cons

    wages less. and get more work without any kind of benefits


  4. "Easy fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time

    Pros

    Quick pace, days go by fast.
    Great coworkers.

    Cons

    Be prepared to be burnt.


  5. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Tim Hortons part-time

    Pros

    friendly environment at the restaurent

    Cons

    little fast work as a team


  6. "Window/everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Tim Hortons full-time

    Pros

    Always busy, professional management, steady hours

    Cons

    Customers use their time interacting with you to take full advantage of the, "customer is always right" motto.

    Advice to Management

    Allow team members to handle negative interactions with mouthy customers, instead of getting upset that they didn't take the situation to management the moment it starts happening.


  7. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in North York, ON
    Former Employee - Shift Supervisor in North York, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time (More than 5 years)

    Pros

    Friendly environment, manager is great

    Cons

    some team members doesn't want to cooperate

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time

    Pros

    Friendly environment and good opportunities to practice communication skills

    Cons

    Really busy during rush hours


  9. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Toronto, ON
    Former Employee - Cashier in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tim Hortons full-time (More than 3 years)

    Pros

    Free drinks and meal, close to TTC

    Cons

    Manager is lazy. Employees know more than the manager.

    Advice to Management

    Hire hardworking employee!


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winnipeg, MB
    Former Employee - Anonymous Employee in Winnipeg, MB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time (Less than a year)

    Pros

    Team Work is a great factor

    Cons

    Low Pay needs to be improved


Showing 2,108 of 2,128 reviews
Reset Filters