Cover image for Tim Hortons
Logo
Is this your company?

Tim Hortons

Add a Review
CompetitorsStarbucks, MTY GroupCreate Comparison
Tim Hortons is more than a coffee shop – it's one of the largest restaurant chains in North America and the largest in Canada. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its ...
Mission: Mission
There’s more to Tim Hortons than great-tasting coffee. We work hard to deliver the highest-quality products and services, and strive to be a leader in everything we do. It’s that simple.

Vision
Our vision is to be the quality leader in everything we do.

What are your colleagues talking about?

Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Join the conversation

Tim Hortons Reviews

Tim Hortons9964
3.4
50%
Recommend to a Friend
63%
Approve of CEO
Tim Hortons CEO Jose Cil
Jose Cil
1,696 Ratings
    3.0
    Team Leader
    Current Employee
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Consistant hours, pay raise once a year(mostly), days off within 2 week(maximum 2 month) request, I enjoy my position of break floater, most of my coworkers and my customers.

    Cons

    Mistreatment of staff, ignorance, malfunctioning equipment, being talked down to, no team work, zero positivity on most days, management is ineffective and makes staff feel inferior, no amount of complaints or conversing has fixed the issues in the time I have been there.

    See All 10,269 Reviews

    Tim Hortons Photos

    + Add Photo
    Tim Hortons photo of: MISSING VALUETim Hortons photo of: MISSING VALUETim Hortons photo of: MISSING VALUETim Hortons photo of: MISSING VALUETim Hortons photo of: MISSING VALUETim Hortons photo of: MISSING VALUETim Hortons photo of: MISSING VALUE

    Tim Hortons Interviews

    Experience
    Positive68%
    Negative10%
    Neutral22%
    Getting an Interview
    Applied online46%
    In Person39%
    Employee Referral10%
    Difficulty
    1.9
    Average
    HardAverageEasy

    1. Cashier Interview

      Anonymous Employee in Oakville, ON
      Declined Offer
      Positive Experience
      Average Interview

      Interview

      It was good they asked lots of questions on customer service and my ability to make change and count inventory. Keep responses concise and seem confident in order to display a strong customer service background.
      Interview

      How long have you worked in customer service?

      Answer Question

    See All 860 interviews

    Company Updates

    Tim Hortons
    9y

    Opportunities with our Global Restaurant Support Centre http://glassdoor.com/slink.htm?key=vIWEh

    Tim Hortons
    9y

    Camp Day is coming up on June 3rd. Check out some of the great work the Tim Hortons Children's Foundation is doing: http://glassdoor.com/slink.htm?key=vI6OY

    Tim Hortons Awards & Accolades

    Let us know if we're missing any workplace or industry recognition

    Popular Careers with Tim Hortons Job Seekers

    JobsSalariesInterviews

    Tim Hortons FAQ

    (60 Questions)

    All answers shown come directly from Tim Hortons Reviews and are not edited or altered.

    See questions about:

    What is a typical working day like at Tim Hortons?

    ...Somewhat flexible schedule, discount on food during shift...

    August 7, 2023

    Read more

    See 44 more answers

    People Also Ask about Tim Hortons

    Employees rate Tim Hortons 3.4 out of 5 stars based on 9,964 anonymous reviews on Glassdoor.

    To get a job at Tim Hortons, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Tim Hortons and prepare for tough questions.

    Overall, 50% of employees would recommend working at Tim Hortons to a friend. This is based on 9,964 anonymously submitted reviews on Glassdoor.

    68% of job seekers rate their interview experience at Tim Hortons as positive. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Tim Hortons.

    41% of employees think that Tim Hortons has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

    Work at Tim Hortons? Share Your Experiences

    Tim Hortons logo

    Tim Hortons

    Click to Rate
    or

    Tim Hortons Locations

    • Toronto
      3.3
    See All Locations

    Tim Hortons Job Seekers Also Viewed

    McDonald's Logo
    McDonald's

    3.6

    131,403 reviews
    Compare

    Glassdoor gives you an inside look at what it's like to work at Tim Hortons, including salaries, reviews, office photos, and more. This is the Tim Hortons company profile. All content is posted anonymously by employees working at Tim Hortons.