Starbucks Overview

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  • www.starbucks.com
  • Seattle, United States
  • 10000+ Employees
  • 1971
  • Company - Public (SBUX)
  • Restaurants & Cafes
  • $10+ billion (USD)

CompetitorsMcDonald's
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By bringing people together over coffee, Starbucks has become one of the world’s best-known and best-loved companies. We purchase, roast and serve award-winning coffee. We also offer Italian-style espresso beverages, cold blended beverages, delicious food, premium teas and ...

Glassdoor Awards

Best Places to Work: 2019 (#10), 2018 (#10), 2017 (#24), 2016 (#16)

Top CEOs: 2016 (#11), 2015 (#10)

What people are saying about Starbucks

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On Fishbowl, you can share insights and advice anonymously with Starbucks employees and get real answers from people on the inside.

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Starbucks Reviews

3.7
67%
Recommend to a Friend
59%
Approve of CEO
Laxman Narasimhan
Laxman Narasimhan
10,026 Ratings
5.0
Former Employee

"good place to work"

Mar. 23, 2023 - Barista in Toronto, ON

Pros

everything from work to partners is great.

Cons

Yo wont get fulltime full hours
See All 60,347 Reviews

Diversity & Inclusion at Starbucks

4.1
(19730 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Starbucks Reviews and are not edited or altered.

Does there seem to be diversity at Starbucks?

...Fun coworkers, relationships with regulars, free coffee, free college opportunity, flexible hours, part time insurance benefits, free mental health therapy, frequent breaks, great diversity and inclusion....Read More

Read 351 more responses

Starbucks Photos

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Starbucks Interviews

Experience
Positive77%
Negative8%
Neutral15%
Getting an Interview
Applied online68%
In Person18%
Employee Referral8%
Difficulty
2.2
Average
HardAverageEasy

  1. Barista Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. I interviewed at Starbucks (United States)

    Interview

    They will call you in for an interview. They have a set slate of questions they are required by Starbucks to ask and document notes. The process almost never takes longer than thirty minutes.
    Interview

    Tell me about a time that you were provided exceptional customer service and what made it exceptional? Tell me about a time that you dealt with a difficult customer and what you did. Tell me what you would do if you had a customer come to you with a complaint? Why do you want to work for Starbucks?

    Answer Question

See All 8,299 interviews

Company Updates

March 23, 2023
KEY NOT FOUND: company-updates.categories.company-news
This week, Starbucks new ceo, Laxman Narasimhan, hosted his first Annual Meeting of Shareholders. Together with the Starbucks Board of Directors, leadership team and green apron partners (employees) from around the world, Laxman shared what he learned through his immersion journey and how these immersion observations will shape the future of Starbucks.
Shared image - Top takeaways from Starbucks 2023 Annual Meeting of Shareholders
Top takeaways from Starbucks 2023 Annual Meeting of Shareholders
stories.starbucks.com
March 22, 2023
KEY NOT FOUND: company-updates.categories.diversity-and-inclusion
This week, members of the We Wai Kai Nation gathered for a traditional blessing and groundbreaking ceremony to commemorate a first-of-its-kind collaboration with Starbucks in Canada. The licensed Starbucks store will be operated by the We Wai Kai Nation, feature local art from the community and they will focus on hiring locally. As part of Starbucks ongoing reconciliation journey and continued effort to advance equity, diversity and inclusion, this moment serves as an important milestone in the company’s commitment to building respectful, meaningful relationships with First Nation communities.
Shared image - Starbucks Canada and We Wai Kai Nation break ground on new Starbucks store - Starbucks Canada
Starbucks Canada and We Wai Kai Nation break ground on new Starbucks store - Starbucks Canada
stories.starbucks.ca

Starbucks Awards & Accolades

  • World's Most Admired CompaniesFortune2013
  • 100 Best Companies to Work ForFortune2013

Popular Careers with Starbucks Job Seekers

JobsSalariesInterviews

Starbucks FAQ

(81 Questions)

All answers shown come directly from Starbucks Reviews and are not edited or altered.

See questions about:

Does Starbucks offer massages?

...Amazing benefits such as weekly markouts (bag of coffee/box of tea), RRSP matching, free drinks on every break and 30 mins before and after a shift, plus 30% discount when not working, stocks in the company, pay increase as you work for the company over the years....

January 10, 2023

Read more

See 3043 more answers

People Also Ask about Starbucks

Employees rate Starbucks 3.7 out of 5 stars based on 60,341 anonymous reviews on Glassdoor. In 2016, 2017, 2018 and 2019, Starbucks employees have voted their company to be one of Glassdoor’s Best Places to Work.

To get a job at Starbucks, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Starbucks and prepare for tough questions.

Overall, 67% of employees would recommend working at Starbucks to a friend. This is based on 58,766 anonymously submitted reviews on Glassdoor.

77% of job seekers rate their interview experience at Starbucks as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Starbucks.

53% of employees think that Starbucks has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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