Nuance Reviews

Pros

people will make it or break it

Cons

just like in any other company - if you join a good team - you are ok, if not then....

Pros

Flexible Work hours Have some greats minds out there Free Coffee

Cons

Not good enough to retain employees for long. Need to work upon internal team environment Frequent Layoff's

Advice to Management

The management needs to understand that the employees are human resources and not just resources.

Pros

- Sometimes your leads are nice - Flexible schedule - Work from home

Cons

- Wages are way less than transcriptionists are paid in the hospital - You make the same money as incompetent people - Most leads do not care about you or your time; most don't bother to respond at all - Awful, prehistoric systems that only dinosaurs would use - No paid training - Tech support expects to fix their prehistoric system issues on your own unpaid time - The list goes on

Advice to Management

Pay your employees what they're worth and by quality. I have been a transcriptionist for almost a decade and you're paying me the same amount as people who can't even spell medication names properly. What a slap in the face.

Pros

Nice office, free coffee, free food

Cons

No dogs at the office

Pros

Nuance was very kind to me, they brought me from my home country to their Montreal office, followed through on the hiring process, were willing to help and train me, and recognized my efforts with good reviews, raises, a promotion, and business trip for more training. I worked day and night to guarantee I was giving back and they were happy with my contributions

Cons

But that didn’t mean a thing because their layoffs are decided by accountants and not actual management. I got cut with 15 other people in my office and overall 200 people as part of this Azure restructuring. Now I’m stranded in a new country needing to try and make things work with work permits, residency, etc and why? Because of some top-heavy decision

Advice to Management

Seriously take a moment and reflect on what your company is all about. Strapping managers with 35+ employees, half of which are remote, is not a recipe for effective communication. Cutting massive numbers of people doesn’t inspire your remaining teams to work hard for the sake of producing a superior product. Nuance sadly isn’t on the cutting edge of this field anymore, and buying up tons of companies won’t change that,...

Pros

Friendly working environment, good benefits and perks and flexible hours

Cons

you could get assigned by tasks with lack of instructions or clear guidelines

Pros

Work from home, make your own hours.

Cons

It’s really gross reading these reviews. Apparently you pay INTERNS really well and give your IT guys lots of vacation time. Why then, do you essentially break the law by classing your transcriptionists as independent contractors and pay them way less than minimum wage?

Pros

Interesting products, flexible work schedule, fair benefit

Cons

Process and documentation need to be improved