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    Nuance Reviews

    Updated Aug 20, 2019

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    Found 1955 reviews

    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    52%
    Recommend to a Friend
    65%
    Approve of CEO
    Nuance CEO Mark Benjamin
    Mark Benjamin
    150 Ratings
    Pros
    Cons

    • "Work/life balance can be challenging at times" (in 50 reviews)

    • "Why then, do you essentially break the law by classing your transcriptionists as independent contractors and pay them way less than minimum wage" (in 50 reviews)

    More Pros and Cons

    1. "High responsibility, quick learner, work hard"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software QA Tester 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nuance for more than a year

      Pros

      Good environment and nice colleagues

      Cons

      Much more the repeated job

      Nuance2019-06-23

    2. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Medical Transcriptionist in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nuance for more than 8 years

      Pros

      All employees are very friendly and helpful. Great pay!

      Cons

      No complaints at this time.

      Nuance2019-08-07
      3. Join the Nuance team
      See Our Latest Jobs

    3. "Overall pretty good place to work at."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Software Developer in Montreal, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nuance full-time for more than 3 years

      Pros

      Salary is competitive. Benefits are awesome! Personally my managers have been very supportive and fair towards me. Can't say the same for all managers at Nuance from some colleagues/ex-colleagues testimonies. Location of MTL office is a plus. The impact of my work is satisfying. In my division, you know that your work will be used by thousands of people.

      Cons

      Teams are always understaffed. Hiring could be better both in terms of quality and quantity. While Nuance strives to maintain compensation parity among employees based on seniority, competence is not necessarily used as a factor. This can result in highly performing young people being rewarded less than average/low performance people who have more years in the business. No or very limited team bonding activities...

      Show More

      Advice to Management

      Reward top employees better so you can retain them. Improve hiring process. Make sure goals set by upper management is being properly implemented by mid level managers. Reward teams generously for their successes.

      Nuance2019-08-19

    4. "Nice Comany"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Software Engineer(Internship) in Montreal, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Nuance for less than a year

      Pros

      Office is located in downtown Montreal

      Cons

      Gat coffee needs more waiting time, maybe too many people

      Nuance2019-08-01

    5. "Salary and Benefits are good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Engineer in Ottawa, ON
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Nuance full-time for more than 5 years

      Pros

      They hire exceptionally talented people and all sales engineers and sales people work from home when not travelling

      Cons

      Management doesn't always communicate the corporate vision to the people who carry the responsibility to fulfill their sales goals

      Nuance2019-08-14

    6. "Good for students"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Student Worker 
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nuance for more than a year

      Pros

      Relaxed atmosphere and a good place to gain experience

      Cons

      Nothing, perhaps they can stop using free software only

      Nuance2019-07-30

    7. "RUN FROM THIS SWEATSHOP"

      StarStarStarStarStar
      Former Employee - Medical Language Specialist 
      Doesn't Recommend
      Negative Outlook

      I worked at Nuance for more than 3 years

      Pros

      Got to be chained to PC at HOME. Only chose 1 star rating because I had to. If possible it would be minus 5 stars. Ridiculous!

      Cons

      Too many to list. Pay went from average of $24 an hour to $3-6 hour. That's what you get for working for them for 4 years. They pay you for half the lines you do and call them "converted". It should be illegal to do what this company does. I have 18 years of experience being a medical transcriptionist and the way they treat their independent contractors is disgusting. Couldn't survive and had to leave, as I have to...

      Show More

      Advice to Management

      Pay your workers what they're worth. Minimum wage is $14/hour and you somehow get away with paying $3 to $6 an hour. How is that even legal?

      Nuance2019-08-15
    8. Helpful (1)

      "Work"

      StarStarStarStarStar
      Former Employee - Transcription Editor 
      Doesn't Recommend
      Negative Outlook

      I worked at Nuance full-time

      Pros

      Work from home, comfort, quiet

      Cons

      Bad pay, bad attitude, treated like a slave

      Nuance2019-08-06

    9. "I have been working at Nuance full-time for 7 years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Software Developer in Waterloo, ON
      Recommends
      No opinion of CEO

      I worked at Nuance full-time for more than 5 years

      Pros

      Good, experienced people, friendly environment.

      Cons

      Social life is at minimum level.

      Nuance2019-07-02
    10. Helpful (1)

      "Leading voice recognition and artificial intelligence software development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Project Manager in Montreal, QC
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Nuance full-time for more than 10 years

      Pros

      Latest technology and very collaborative team using subject matter experts around the world

      Cons

      Very little career development support

      Nuance2019-07-11
    Found 1955 reviews