Nuance "work life balance" Reviews | Glassdoor.ca

Nuance Employee Reviews about "work life balance"

Updated Jan 29, 2020

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3.4
59%
Recommend to a Friend
76%
Approve of CEO
Nuance CEO Mark Benjamin
Mark Benjamin
204 Ratings
Pros
Cons
  • "work-life balance can be difficult at times(in 55 reviews)

  • "I heard later that Nuance fired all its California-based transcriptionists because that state instituted a higher minimum wage ((in 52 reviews)

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Reviews about "work life balance"

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  1. Helpful (1)

    "Great company to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Engineer in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time

    Pros

    Big projects Increase in your learning curve. Lot of technologies used in the company Nice colleagues flexible hours Work life balance

    Cons

    if you are not in a good team...then you have to work really really hard to prove yourself.

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    Nuance2017-06-12
  2. Helpful (3)

    "Overall pretty good place to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time for more than 3 years

    Pros

    Salary is competitive. Benefits are awesome! Personally my managers have been very supportive and fair towards me. Can't say the same for all managers at Nuance from some colleagues/ex-colleagues testimonies. Location of MTL office is a plus. The impact of my work is satisfying. In my division, you know that your work will be used by thousands of people.

    Cons

    Teams are always understaffed. Hiring could be better both in terms of quality and quantity. While Nuance strives to maintain compensation parity among employees based on seniority, competence is not necessarily used as a factor. This can result in highly performing young people being rewarded less than average/low performance people who have more years in the business. No or very limited team bonding activities aka Nuance does not spend much on its team's victories or on building team chemistry. Lack of planning & clear directions from mid-level management. For the engineering leaders, culture is more about "do what you gotta do to make it work in the short term" than "let's do things properly to ensure efficiency and better results in the long term". This leads to unpaid, overtime hours way too often for full time employees. By extension, this also affects work-life balance.

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    Nuance2019-08-19
  3. Helpful (3)

    "Severe issues on Comms and Resources - Urgent CMM & ITSM Maturity Models assessment recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nuance full-time for more than a year

    Pros

    - Exciting, cutting-edge products - Multi-cultural, multi-lingual. - 4 weeks vacation. - Interesting benefit package.

    Cons

    Besides the pros, I'd think twice before recommending someone in my professional network to join, because of its low maturity level in service management. Processes are not followed, and project documentation barely exist. Other important issues: * Severe communication issues at management level: managers defining strategies at upper level, and not cascading to the workforce, generating noise and issues during implementation (funny since this company core business is on communication/languages). * Severe resources issue: Inverted organization chart - lots of management levels and few resources in the delivery workforce. Resources often over allocated (2 or 3 times their capacity). No work-life balance and burnouts often happens. Management is aware of the issue, but don't address the problem. * Unrealistic planning & control: Operational Planning made based on guessing. No benchmark/track of records on the real effort spent on activities. Company doesn't promote reuse. * Lack of accountability: Customer milestones often not reached (related with resource issue), requiring re-planning/re-negotiation with customers.

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    Nuance2018-05-17
  4. Helpful (6)

    "Lack of process, infinite email threads, overallocation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nuance full-time for less than a year

    Pros

    Relaxed dress code and attitude. Nice people. Many PHD’s (not sure this is a plus though) and interesting product. But this doesn’t make up for the cons unfortunately.

    Cons

    Not a place you want to join. People work in silos. Managers go to meetings to update on behalf of the developers. Everybody is over-allocated (3 times their capacity) so when they deliver it’s often low quality and a few quarters behind. Everybody knows it so they pad their estimates... still no work life balance , nobody cares about employee satisfaction... managers make decisions without consulting anybody...

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    Nuance2018-01-13
  5. Helpful (1)

    "Senior Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time

    Pros

    Nice technology and nice people

    Cons

    Hard competition in market and bad work/life balance

    Nuance2017-05-10
  6. "Great company to grow in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time for less than a year

    Pros

    - Decent benefits like healthcare account, retirement saving, health insurance, transport reimbursement. - Talented and respectful coworkers - Great system in place to get people up to speed - Interesting products to work on - Work/life balance is great with one day per week work at home. There is no problem to ramp down when there is less work as long as you ramp up when there is a need. - Flexible work hours - Management recognizes employees that do a great job - Strategic vision is regularly communicated to all levels of employees - Possibility to grow and change into different roles within the company

    Cons

    - Somewhat political - Large organization with a somewhat heavy bureaucracy - Typical North American company that is sometimes too focused on profit and not enough on their human resources

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    Nuance2017-01-05
  7. Helpful (1)

    "Working at Nuance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Nuance full-time

    Pros

    > Very dynamic business, a lot of projects on the table > Continuously learning and using new technologies > Unlimited opportunities to have new and greater responsibilities > Very good compensation > Very flexible hours

    Cons

    > Company culture needs improvement. e.g. difficult to have a sense of belonging > Can be a chaotic work environment > One must be careful to not lose his/her work life balance > Career/skills development is mainly employee self-driven

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    Nuance2016-12-22
  8. Helpful (8)

    "Complete reactive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nuance full-time for more than 5 years

    Pros

    - The benefits are good (four weeks vacation, stock purchase plan). Annual bonuses (see 'cons' for details). - Annual raises, which are roughly market competitive (though you may need to mention it to your manager). - The hiring standard is high, so fellow developers are quite smart. - Working with voice technology is an interesting challenge. - You get to work from home once per week. - Work/life balance is generally quite good.

    Cons

    - The pros outlined above change on a per-team (not even per-department) basis. Essentially, pray you land in a good team. - Bonuses are paid in stocks, and the price Nuance gives you the stock at is generally well above the price you will sell at. - The evaluation scheme is completely arbitrary, and seems to be used as a tool to get rid of employees rather than evaluate them. You will immediately be told upon your first evaluation that you cannot give yourself less than a 'good' rating and better than a 'pretty good' rating. - "Do as I say" culture from upper management. Virtually no room for feedback. - Little room for career advancement. Over the last year, when an employee resigns, their open position is typically downgraded or removed altogether, most likely in an effort to control costs. This lowers the general ability of teams. - Extremely outdated and in-house tools, with no portability or usability outside Nuance. - Your direct manager will be mitigating the incompetence of upper management the vast majority of the time (as opposed to actually managing you). - No clear direction as to where the company is going. Very quarter-by-quarter focused, meaning you're always on a short-term schedule. - The business unit is incompetent. They are incredibly slow to react to competitors, and are afraid of any form of actual innovation. There are over-promises on every project, and by a significant amount (i.e. completely unfeasible). Engineering opinions are not considered when proposing timelines, and timelines are generally proposed before the actual product is even defined. - A CEO who does little other than put the company in the red with his massive bonuses. Most (if not all) VPs are simply mouthpieces for the CEO. - Very high turnover, most likely related to any number of the above. Completely indiscriminate and annual layoffs. As such, morale is incredibly low.

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    Nuance2015-09-05
  9. Helpful (2)

    "good place for manager others are just transitioning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Software Developer in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Nuance

    Pros

    4 weeks of vacation, STM or parking subsidies, downtown, work life balance, work from home, competent manager.

    Cons

    Cubicle only office, not much room for advancement, no new technology to add to your skill set, no job security, no long time employee, medium turn around, only a handful of projects

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    Nuance2015-07-21
  10. Helpful (8)

    "Frustratingly chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Montreal, QC
    Negative Outlook
    Disapproves of CEO

    I have been working at Nuance full-time for more than 10 years

    Pros

    Very good benefits (health insurance, vacation, stock purchase plans). Usually a good work/life balance. The office has a good location downtown. You can play with some of the best tech in speech recognition.

    Cons

    Product management has no vision. There is too much focus on R&D and IP, because R&D sucks at D (development) and nobody knows what to do with out IP other than selling their rights. Experience is the only thing that's recognized, not talent or quality. IT is incompetent. There are highly politically isolated groups, even years after a merger. Few good "vertical integration" engineers or "overall vision" managers; everybody's narrow-minded and isolated.

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    Nuance2014-08-09

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