Flipp Reviews | Glassdoor.ca

Flipp Reviews

Updated 15 December, 2017
101 reviews

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3.8
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Flipp Managing Director, Chief Executive Officer Wehuns Tan
Wehuns Tan
49 Ratings

101 Employee Reviews

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Pros
Cons
  • Not enough vegan snacks in the kitchen, work/life balance can take a hit at times since we are always pioneering and shifting resources quickly (in 11 reviews)

  • You will regularly be criticized and shamed in large meetings for not working long hours or for any minor mistake you've made (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (24)

    "Happiest I've ever been in my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering
    Current Employee - Engineering
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flipp full-time (More than a year)

    Pros

    - Culture - The culture at Flipp is exactly what I want and need from a company. The heavy stress on being open, honest and putting the team first are the values that I personally hold to be very important. The culture and openness of the leadership team makes this the best place I have worked in my career.

    - People - The people at Flipp are the best I've worked with in my career. The leadership and talent team does an incredible job finding some of the best people I've ever worked with. Everyone is of such a high caliber, and I have a lot of respect for everyone. I love the people that I work with, and I look forward to coming to work everyday.

    - Challenging work - The problems that we're trying to solve are challenging and it is rewarding to try out solutions and make improvements as we learn.

    - Growth and coaching - The emphasis on everyone continually growing, and expecting everyone to coach each other in one way or another is a big plus for me as well.

    I can honestly say it is the happiest I've ever been in my career. I can genuinely say that I love my job and I love what I do.

    Cons

    The only downside I can think of is that when the end of the day comes, I am disappointed that the time goes by so quickly during the day.

    Advice to Management

    As the company grows, continue with intense focus on maintaining the culture. Continue listening to the employees and make adjustments as needed.


  2. Helpful (15)

    "Amazing culture and place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flipp full-time (Less than a year)

    Pros

    -Awesome benefits (health, dental, TTC pass, Goodlife Membership etc.)
    -Working with smart, driven and fun people
    -Amazing Culture (lots of company events and everyone wants to be team first)
    -Lots of growth opportunities (not just within your department)

    Cons

    -It's far from downtown Toronto
    -

    Advice to Management

    Keep doing what you are doing and make sure culture isn't lost when as we continue to scale.


  3. Helpful (9)

    "Best company I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Account Lead in Toronto, ON
    Current Employee - Partner Account Lead in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flipp full-time (Less than a year)

    Pros

    - Unbelievable culture
    - Over communication by Executive team to ensure everyone in the company is on the same page
    - Free healthy snacks and Friday lunches!
    - Unlimited vacation
    - Management really invested in long term career development
    - Excellent work/life balance opportunities

    Cons

    Cant really think of any legitimate cons to working for Flipp. Any company will have unique challenges which will require adjustment on the part of staff, and Flipp is no different. That isn't a con, but merely reality.

    Advice to Management

    Keep doing what you're, its working! The hype around Flipp is only going to grow and its extremely exciting to be apart of.


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  5. Helpful (12)

    "People Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People Team in Toronto, ON
    Current Employee - People Team in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flipp full-time (More than a year)

    Pros

    Love working with the founders everyday, I feel challenged and have learned/grown so much here.
    The culture is really prevalent and really is a game-changer on creating a Great Place to Work! It demonstrates the company really cares about it's people.
    Great Growth opportunities. I feel rewarded for the work I do.

    Cons

    Speed of pace and change can be difficult at times but I like the challenge and having access to so many opportunities, early on in my career.

    Advice to Management

    Keep investing in the growth and well-being of your people.
    Take time to preserve the culture as we grow! It's our best asset.


  6. Helpful (13)

    "Great place to start your career, otherwise be careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Flipp full-time (Less than a year)

    Pros

    Lots of friendly colleagues, who all care for you in and outside of the office. Everyone within the office is a match, which makes for great friendly conversations. There is a huge focus on team and company health, which is great. In many ways, Flipp is like a big family!

    As someone working earlier in their career, whether a coop, junior or even intermediate, Flipp is a great place to be and to learn!

    Love communications at the company level . The company as a whole does a great job communicating issues and solution.

    The perks are something that many people love. Whether it be snacks, Friday lunches, or events.

    Cons

    Although the culture looks fantastic on paper, in many cases it has been a hindrance to achieving results. It's very unfortunate because with some tweaks it can be turned into a positive. Allow more senior staff to have more impact rather than getting over powered by the more junior ones.

    Over time you start to see how the politics around the office play out. Although the culture states that feedback should be provided to the person directly, you quickly notice that it is not the case. By the time the feedback makes its way back to you, it has either been weeks or the feedback is blown out of proportion because it has been told through multiple people. The concept of direct feedback is great, but something that is not practiced enough.

    There is a lack of clarity from the business. Priority changes are normal and healthy, but it wasn't in this case. Most of what was planned was not planned well enough which lead to multiple delays. Many of the timelines are far too aggressive and account for 100% commitment. When I raised that concerned I was told "no one ever gets fired at Flipp for missing deadlines".

    There are a lot of instances where I felt that I didn't have the right tools to succeed. This can be either a lack of direction or lack of training to help me achieve success. Goals and expectations is something that is touted within Flipp, but the reality is that the goals themselves are either non-existent or they no longer apply because of business priority changes. It is always great to know whether or not you are on track, rather than get surprises.

    There has been a lot of turnover at the senior level. Many of whom feel that that it is difficult to innovate and that approaches or technologies aren't properly vetted out before they get rolled out. As such, it has lead to shifts in direction which caused friction. Working with the latest tools, technologies, and processes would allow Flipp to push into the future and attract more senior talent. Be open to working on open source tech and contributing back to the tech industry.

    Lastly, work-life balance has been an issue. Although it has been said that Flipp focuses on work-life balance with work-from-home abilities. The reality is that it just isn't practiced as there is the unwritten expectation that you are in the office. On the days you are not, you miss updates, decisions are made without you, and you have to spend the next day catching up. Because the teams are under resourced, it means that you need to spend more time working. You end up feeling stressed and judged most of the time. It is not a healthy feeling. Flipp needs to invest into the tools to allow people to work from home, work on better resource planning, focusing on training that allows people to be flexible.

    Advice to Management

    Understandably, as the company grows, culture, technology, processes that was there originally don't quite work the same way anymore. Take the time to vet out new approaches rather than jumping into them and then trying again a few months later.

    Go from the top down and evaluate how the business is actually running. There appears to be a huge disconnect between what is perceived as true and what is actually true, whether with a person or within teams. I've seen a lot of assumptions being made that should have been vetted first. Be less reactive and more proactive in ensuring results.

    Take care of your senior staff. The culture is very focused on more junior staff. Without some drastic changes, it will be difficult to retain senior staff. You aren't providing enough opportunities for them to contribute or to try new things. Policies must change to allow autonomy across the board. There is no one size fits all solution as is currently promoted.

    Lastly, there are people within Flipp that do want to help and bring the right changes to the company. Unfortunately, all my suggestions were either dismissed or was asked to revisit another time. Learn from this, listen to those who want to contribute towards Flipp's success.


  7. Helpful (5)

    "Unfortunately they are not true to their Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Toronto, ON
    Current Employee - Senior Product Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Flipp full-time (Less than a year)

    Pros

    Good Compensation, fast paced environment, a lot of perks and benefits like catered lunches, snacks, gym membership etc, talented and friendly co-workers

    Cons

    As the company is growing fast a lot of the middle management is inexperienced. You cannot question the strategy or vision, it's not encouraged. You are expected to just follow what you are told. Mid management doesn't know how to work with senior professionals.

    Advice to Management

    Have a clear vision and get the whole team motivated and focused on executing that vision. Don't constantly get distracted and switch priorities and focus. Don't forget why you started this venture, stay true your roots and your vision.


  8. Helpful (9)

    "Jr. HR Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Flipp full-time

    Pros

    It has a culture you cant duplicate. The company wants team members to bring their full self to work and ensure they are fulfilled in all areas of their life. You truly contribute to the organization .

    Cons

    You must have an entrepreneur attitude and be able to prioritize to thrive. There can be lack of direction but always someone there to assist you in achieving goals.

    Advice to Management

    Keep it up. Slow and steady.


  9. Helpful (7)

    "Great dynamic"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good learning experience as first coop

    Cons

    none, the place was great


  10. Helpful (2)

    "A lot of talk from management, that’s about it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Flipp full-time

    Pros

    All the typical start up perks - ping pong tables, benefits, snacks and catered lunches. Friendly co-workers. Regular feedback. Good compensation. They definitely wow you with all these things at first. The honeymoon period at Flipp is great. But, once reality sets in it’s a different story. For more on that, check the cons out.

    Cons

    Flipp talks a big talk when comes to culture. But. Unfortunately it’s a lot of talk. For example, you are told that honesty is important, yet the reason certain things happen (recent layoffs for instant) is not clear and the messaging for it changes constantly. Ultimately the culture, on paper looks good, but whether it actually exists is unclear to me and many others on my team.

    The goals of the company are constantly changing with the wind. It makes it difficult to do anything well or follow through properly on anything. The product management team is inexperienced and more in the habit of just following the prescriptive plans of the execs rather than validating and researching the market before acting - this creates a lot of waste, confusion and improvements that don’t create the impact that was hoped for (hence layoffs that was previously mentioned)

    Senior leadership have a bad habit of providing a prescriptive vision, rather than providing the engineering team with problems to solve. This has resulted in apathy on many teams (which makes sense when you micromanage and treat engineers like code monkeys).

    Advice to Management

    Advice to senior management: the skills required to create a product are not the same skills required to successfully run a 400 plus company. You’ve done a good job getting the company this far. But at this point if your behaviour doesn’t change the company will not succeed. Either change your behaviour or step aside.

    Advice to middle management: before making reorganizations talk to your teams. Understand the problems, rather than just making changes. How are you going to know if changes actually improved anything?

    Look into what a cross functional team means - rather than organizing teams by technology layer - it’s extrexely difficult to get anything done when every team relies on another to review their PRs. Also, it’s not great for morale when it’s difficult to ship anything.


  11. Helpful (2)

    "It’s all a big lie! RUN!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Etobicoke, ON
    Current Employee - Manager in Etobicoke, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Flipp full-time (More than 5 years)

    Pros

    Yes they offer good benefits, free snacks, flexible hours and paid parking but many other tech companies and start ups offer the same benefits.

    Cons

    Coming into the company you feel excited but slowly and surely you start to realize it’s all a big lie. The toxic environment is contributed by the lack of vision and experience by those on top of the pyramid (CEO/Executive team/Founding Partners). You have to understand the male dominated executives grew into there positions as engineers and there lack of experience to take a growing company to the next level is very much a realization, The Executive team is very quick to blame the failures of the company on team results rather than take the blame themselves for their egos, lack of leadership and growth as individuals. They were fine as leaders of a company under 100 people but it has become more and more evident that there weaknesses as leaders has started to affect company culture, moral, overall vision and strategy which will result in there technology and platform to become stale and stagnant putting the company at risk for future success. More experienced leaders need to be hired to stop the slow death and bleeding!

    Advice to Management

    It’s time to step down and hire experienced executives who can truly take Flipp to the next level.


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