Tucows Reviews
Updated May 11, 2021
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"flexible hours and work from home days - pretty self-explanatory" (in 25 reviews)
"Good work life balance, nice ppl" (in 16 reviews)
"Support can run like a typical call centre" (in 7 reviews)
"The day to day work flow was very repetitive, no room for growth, felt like ground hog day" (in 6 reviews)
- Current Employee, less than 1 year★★★★★Featured Review
Pros
I joined Tucows for a little under a year now and it's truly been a breath of fresh air. Tucows is a company that is diverse and truly values people of colour. The company have real, authentic conversations about racial and gender injustice. Discussions lead to action items that are actioned upon. Leadership empowers you to make decisions and leadership is approachable regardless of their title. Lastly, the employee benefits are simply amazing.
Cons
Tucows embraces video conferencing quite a lot - maybe too much. I would love for Tucows to advise employees to only use video when face time is necessary as this can be very draining when working remotely.
Continue readingHi there! Thank you for your kind words. We're happy you're enjoying it here at Tucows. We appreciate your feedback, and rest assured we're working on improving the way we communicate internally. Like our Better Meetings Program, we're piloting initiatives to make sure we make remote work, work better for everyone.
- Current Employee, more than 1 year★★★★★
Pros
Great people, benefits, culture, growth.
Cons
Depends on the manager you have.
- Former Employee, more than 3 years★★★★★
Pros
The culture is really great, everyone is humble, empathetic, and helpful.
Cons
Some businesses are experience rapid growth, so the amount of work can be overwhelming at times. A good challenge.
- Current Employee★★★★★
Pros
A stable global company embracing agility and creativity and adapts quickly to change
Cons
Rapid expansion and constantly learning new markets
- Current Employee, more than 3 years★★★★★
Pros
Strong focus on work-life balance, respect for your personal life, great efforts to improve and evolve in every area by the leadership team, lots of new and diverse hiring is bringing the company into a great spot. Hire amazing people, great benefits, nice culture, a very pleasant organization to work at. Many people coming from large corporate cultures find a home at Tucows. We are growing quickly and evolving a lot as a company. Lots of freedom for creativity and trying new things out.
Cons
Sometimes gaps in process/systems or wholistic thinking can lead to frustration amongst employees but its something everyone is thinking about and trying to improve
Continue readingTucows Response
Thank you for your feedback. We'd love to hear more about your experience and see where else we can improve. If you're open to sharing some ideas, please reach out to us at TalkToUs@Tucows.com. Thank you.
- Current Employee★★★★★
Pros
flexible, great benefits, opportunity to learn
Cons
You have to seek your own growth opportunities
- Current Employee, more than 3 years★★★★★
Pros
Working at Tucows has given me the chance to collaborate with a great design team. We all encourage and motivate each other to do our best work and push each other to improve. With multiple brands under the Tucows umbrella, we have a variety of projects to work on. Over the past couple of years we have added several talented individuals to our team and we continue to evolve. I feel that we keep getting better with time!
Cons
There's room to improve cross-team communication and collaboration.
- Former Employee, more than 1 year★★★★★
Pros
-nice people -decent benefits -robust inclusivity training
Cons
-basically no different then a call centre job, extremely stressful, unreasonable expectations, full days of answering calls with only 10 seconds between calls. Pretends to be “different” then a regular call centre but it’s really not.
Continue readingTucows Response
Thank you for your feedback. We'd love to hear more about your experience and see where else we can improve. If you're open to sharing some ideas, please reach out to us at TalkToUs@Tucows.com. Thank you.
- Former Employee, more than 3 years★★★★★
Pros
Benefits, and the people you work with
Cons
Lack of communication and direction
- Former Employee, more than 3 years★★★★★
Pros
There are great benefits to enjoy
Cons
It's difficult juggling between different shifts
Continue reading
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