Working at Tucows | Glassdoor.ca

Tucows Overview

Toronto, ON
501 to 1000 employees
1993
Company - Public (TCX)
IT Services
$100 to $500 million (CAD) per year
We do a lot, but at our core, we're in the business of keeping people connected and keeping the Internet open.

As the second-largest domain registrar in the world by volume (OpenSRS, Enom, EPAG, Ascio and Hover), we help people find their ... Read more

Mission: We’re a team of smart, capable people united in our belief of the power of the open Internet. We work at the foundation and build things both real and virtual to make the Internet better.

Company Updates

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Tucows – Why Work With Us?


Tucows started in 1993 by changing not just how people connected to the Internet but also who could get online.

We have offices across the globe in the US, Canada, Europe and Southeast Asia. Our team members work one or several of our brands which span domains names, fiber Internet and mobile phone service.

We bring the principles of net neutrality to everything we do and do more every day with who we are. We are the sum total of our efforts. Everything we build, make and do is on the Internet but that’s not the only reason we think the Internet is important.

workplace culture

At Tucows, you’ll work in a relaxed, laid back environment packed with people who are passionate about being part of unlocking the power of the Internet. We know you'll love coming into work but we empower our employees to make their own decisions and manage their time accordingly. Enjoy a true work-life balance with a flexible schedule and the option to work from home. Employees without a defined weekly schedule can find the time that works for them to begin and end their workday. Need to drop the kids off at daycare early? Cool. Want to stay late to accommodate dinner plans? No problem.

At all our locations - and we have many spread across the globe from Canada to the US, to Europe - there is no dress code in effect. You’re free to come to work in as you feel comfortable. We know your outfit doesn't impact your quality of work, so please be comfortably yourself here.

We are looking for people who believe in the endless possibilities of the Internet. We are involved in many exciting verticals that are key to the infrastructure of the Internet we all know and love: domains, fiber, and mobile. We want people who are looking to grow their careers and, in turn, we invest in your personal growth. We have grown to well over 600 employees and over 130 of them have been with us for over 5 years.

Feel like joining the herd is for you? Submit an application to any of our available positions. We can't wait to hear from you!

We know people work best when they’re healthy, happy and motivated.

 

That’s why we prioritize real work/life balance at Tucows and put wellness first. Make your own schedule with flexible hours and work from home days. Enjoy monthly catered lunches in-office as well as healthy snacks every afternoon.

We have leading benefits packages, educational opportunities, parental leave top-up, work perks and more. We want to see our people thrive in their roles so we host massage days, mental health workshops as well as women’s leadership and diversity speakers in office. Our benefits package includes flexible Lifestyle Spending dollars to go towards wellness purchases our employees choose. This can cover anything from bike repairs to a new mattress to sneakers and vitamins.

People make the place, so we make sure to invest in our people. We’re different from other tech companies. We believe in individuality. We’re a diverse team where people from all generations work together under one roof. We celebrate our differences as well as what we have in common.

Here at Tucows, we offer a lot of perks. Each office has many of its own unique extras but you can pretty much count on the following:

Health and lifestyle

A comprehensive, inclusive, and flexible benefits program with a focus on health, personal development, and overall wellness.

 

Balance

We support the people that help build our shared success as they define what work/life balance means to them.

 

Vacation

Get plenty of vacation days that you’re encouraged to use and enough personal time to deal with life stuff as it comes up.

 

Education

In-house education opportunities plus a learning fund to expand your education and attend interesting conferences.

 

Inclusion

Be your best you at work and aside from that, you don’t have to be anything at all. Tucows is an equal opportunity employer.

 

Investment

We share the wealth with options on our ever-improving stock position and other opportunities to invest in your work.

 

Family first

Maternity, paternity, and adoption leave for new parents and the opportunity to work from home when it makes sense.

 

Future planning

RRSP and 401(k) matching so you can think about other things today while still saving for tomorrow.

 

Coffee, tea and snacks

 

You’ll find no shortage of stuff to keep you going at work. Coffee, tea, fresh fruit, snacks, and other treats.

 

Tucows Reviews

  • "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enablement Consultant in Toronto, ON
    Current Employee - Enablement Consultant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (Less than a year)

    Pros

    Amazing place to work with

    Cons

    No cons at all. Not one

See All 133 Reviews

Tucows Photos

Tucows photo of: The main entrance to Tucows HQ
Tucows photo of: Every time an employee completes a year at Tucows they get some Purdy's chocolates
Tucows photo of: Our office in Starkville came together in pink for Breast Cancer Awareness Month
Tucows photo of: Bake Sale in our St. Catharines office!
Tucows photo of: A few members of our team are in Barcelona at the @ICANN conference.
Tucows photo of: The Tucows Soccer Team
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Tucows Interviews

Experience

Experience
50%
23%
27%

Getting an Interview

Getting an Interview
80%
8%
8%
4

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience

    Interview

    I recieved the mail that I had to give the interviewThe video interview process was Good. It was the first screening interview. I had to record the interview and the questions were prerecorded.
    .

    Interview Questions

    • Tell me about yourself was one of the 5 questions asked   Answer Question
See All 27 Interviews

Tucows Awards & Accolades

  • Talkdesk’s 2016 Customer Awards, Customer Service Leader of the Year Winner: Ting (a Tucows service), 2016
  • Fortune's 100 Fastest-Growing Companies, Fortune, 2018
  • TMXGroup #TSX30 Top-Performing TSX stocks, TMX, 2019
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Work at Tucows? Share Your Experiences

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