Tucows Interview Questions | Glassdoor.ca

Tucows Interview Questions

Interviews at Tucows

21 Interview Reviews

Experience

Experience
55%
20%
25%

Getting an Interview

Getting an Interview
75%
10%
10%
5

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Fiber Installation Technician Interview

    Anonymous Interview Candidate in Holly Spring, NC (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Tucows (Holly Spring, NC (US)) in February 2020.

    Interview

    Interview process was easy, I applied online and within a few days was contacted by email for an in person interview. On the interview day I showed up on time, and it seemed informal; there was no office designated interview office so what started as a 1:1 interview turned into interviewing with everyone in the room.

    I was told that the process can take 2-3 weeks as they were planning to hire everyone on simultaneously for the ease of training, but I should expect to hear back within 2-3 days or a week at the latest. The interview occurred on 2/17 and it is now 4/6; I've emailed at least three times to the same person who set up and lead the interview and have been ignored.

    While Tucows seems to be a great company, the NC location lacks the consideration to respond to prospective employees, I hope they treat their clients better. What bothers me the most is that they are continuously reposting new job advertisements.

    Interview Questions

    • They are big with safety, not with just personnel, but their equipment. Consider questions involving experience with situations where safety was jeopardized and how you reacted.   Answer Question

  2.  

    Sales Representativeales Representative Interview

    Anonymous Employee in Phoenix, AZ (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 days. I interviewed at Tucows (Phoenix, AZ (US)) in January 2009.

    Interview

    A face to face interview is scheduled after an initial chat with the Manager, then a second interview is scheduled to know your personality and strengths.

    Interview Questions

    • Tell us a time you've been successful at sales and marketing and what you did different.   1 Answer

    Negotiation

    It was already set in stone

  3.  

    Customer Advisor Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Tucows (Toronto, ON).

    Interview

    Their recruitment process seems either deceptive or unorganized. Despite having little-to-no experience in customer service, I somehow get accepted into the second round of the interview. At the second stage, the interviewers were completely expecting to converse with an applicant who had a customer service/business background, since ALL of their questions were related to this field.

    Throughout the interview, I was wondering--why was I accepted into this stage?? It would've been better for the company's recruiter(s) to decline my application in the first round, instead of making me go through a seriously awkward 2nd interview.

    I'd advise the company to modify their hiring process--please let the applicant know in the first round that you're looking for individuals with a strong customer service background. Otherwise it's a waste of the applicant's time.

    Thanks.

    Interview Questions

    • Difficult customer service experience-related questions   Answer Question

  4.  

    Marketing Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Tucows (Toronto, ON) in March 2020.

    Interview

    Started off with a phone call, after which I was asked to interview via video call with the manager. We had a great chat (I think) and I was told that I would hear back the week after. After 2 weeks I emailed the HR person and got no reply. After waiting for almost a month, still no reply and no communication of any sort. I replied to the HR person several times but they never got back. It was very rude and unprofessional as someone who interviews with the manager of the position deserves to hear a reply.

    Interview Questions


  5.  

    Web Developer Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Tucows (Toronto, ON).

    Interview

    Interviewed with my future manager and tech lead. Incredibly rude and condescending. Asked me questions on how to do things and was on such a high horse, nit picking my answers constantly and making me feel like an idiot.

    I've worked in the past with huge brands on websites, so I do have a sense of what I'm doing.

    Could tell they'd be absolutely miserable to work for. Decided not to continue the interview.

    Interview Questions


  6.  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Tucows (Toronto, ON).

    Interview

    Wonderful interview, didn't feel intimidated with role play. The persons who conduct the interview was very friendly and informs about the times and role descriptions. Asked questions at the end of the interview.

    Interview Questions


  7.  

    Sales Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Tucows.

    Interview

    Basic screening phone interview with the recruiter followed by a video-chat interview with the hiring manager.

    It wasnt hard and was particularly easy, however i feel that video chat is useless because you can really grasps a candidates potential in person.

    Interview Questions

  8.  

    CSR Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Tucows.

    Interview

    You apply online which has some website related questions, once you get selected you are invited for a phone interview, if get selected in that then you will be called for an in person interview.

    Interview Questions


  9.  

    Social Media Manager Interview

    Anonymous Employee in Toronto, ON
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Tucows (Toronto, ON).

    Interview

    3 rounds of interview, the first done over the phone with the HR hiring manager. Second interview in person with three people related to the role, then I was sent an assignment over email to complete and have finished before a third interview in which I met the VP and two others who I would be working closely with. First and second interviews covered most of the formalities and included a long get to know you type of chat. The second interview was one full hour and the third was half an hour. The third interview was more casual than the first two, was more of a meet and greet to get to know other employees who would be working with my role.

    Interview Questions

    • How did your undergraduate degree in Political Science relate to you applying for this role right now?   Answer Question

  10.  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Tucows.

    Interview

    The interview process was long and hard and a 3 part process. But its worth it. Liberty Village is a cool place close to work at. Close to o=Ontario Place which is my favourite spot to go on my lunches by the water

    Interview Questions


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