Concentrix Overview

  • www.concentrix.com
  • Newark, CA
  • 10000+ Employees
  • 2004
  • Company - Public (CNXC)
  • Information Technology Support Services
  • $2 to $5 billion (USD)

We help the world's best brands deliver exceptional customer experience (CX). Online, over the phone, in the cloud, and beyond- wherever customers are, we're there.

Find out more about how you can join us from where you are at: https://www.concentrix.com/careers/
Mission: We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

Company Updates

August 16, 2022
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Congratulations to our Concentrix Latin America staff for helping us land a spot in The Best Places to Work® Latin America 2022 for the Multinationals category! We owe it all to our amazing staff- we are so grateful for you!!!!
Shared image - Ranking América Latina 2022 - GPTW CARCA
Ranking América Latina 2022 - GPTW CARCA
greatplacetoworkcarca.com
August 15, 2022
We're excited to announce that Concentrix Catalyst will be hosting a virtual event as part of UX Australia 2022. Hear insights from our design team as they discuss and unpack: 👩‍💻 The evolving hybrid role of UI/UX designers 🖋 Whether to specialize or generalize in your design career 📱 The important relationship between #UX and #UI Register today using the link below !
Shared image - UX Australia 2022 - Concentrix Catalyst
UX Australia 2022 - Concentrix Catalyst
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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Concentrix Reviews

3.8
75%
Recommend to a Friend
83%
Approve of CEO
Chris Caldwell
Chris Caldwell
6,722 Ratings
Featured Review
5.0
Current Employee, more than 10 years

"Employee Recognition and Development"

May 26, 2022 - Sr. Manager- Training Delivery
Recommends
Positive Outlook
Approves of CEO

Pros

It has been an honor to be given the President's Club Award! To be recognized for the work I do is great but this recognition was so much more. Imagine being recognized for your integrity, your

Cons

I don't have a Con for Concentrix
See All 21,977 Reviews

Diversity & Inclusion at Concentrix

4.1
(10111 reviews)

Diversity Programs & Initiatives

Living our vision

At Concentrix, our culture defines who we are. It's what makes us different, and it's the key element to our continued success. Our vision is simple—we will be the greatest customer experience (CX) services company in the world, rich in diversity and talent.

This means fostering a welcoming environment where we embrace and welcome diversity of thought, experience, and perspective. It's no secret that our differences are what make us stronger.  

Some of our priorities include:

  • Creating safe places for listening and learning
  • Developing inclusion focused learning and trai
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Diversity & Inclusion FAQs

All answers shown come directly from Concentrix Reviews and are not edited or altered.

Does there seem to be diversity at Concentrix?

...Amazing PTO package, work from home, good culture, promotions available, company expanding, good diversity...Read More

Read 179 more responses

Concentrix Photos

+ Add Photo
Concentrix photo of: MISSING VALUEConcentrix photo of: MISSING VALUEConcentrix photo of: MISSING VALUEConcentrix photo of: MISSING VALUEConcentrix photo of: MISSING VALUEConcentrix photo of: MISSING VALUEConcentrix photo of: MISSING VALUE

Concentrix Interviews

Experience
Positive67%
Negative16%
Neutral17%
Getting an Interview
Applied online56%
Employee Referral13%
Recruitment Agency10%
Difficulty
2.6
Average
HardAverageEasy

  1. CSA - Customer Service Associate Interview

    Anonymous Employee in New Zealand
    Declined Offer
    Negative Experience
    Average Interview

    Interview

    Told something else during the interview and sent a different contract for a different position. Said I was more qualified for applied job and still gave me basic job offer
    Interview

    Why do you want to work for CNX?

    Answer Question

See All 2,204 interviews

Concentrix Awards & Accolades

  • Chris Caldwell - Top 25 list for Best CEOs for Diversity in 2020Comparably2020
  • Best Company for Professional DevelopmentComparably2020
  • Top 50 Best CEO's For DiversityComparably2019
  • 2019 Outstanding Employer For Large EnterprisePEZA2019
  • #9 in 50 Most Loved CompaniesGlassdoor/Love Mondays2018

Popular Careers with Concentrix Job Seekers

JobsSalariesInterviews

Concentrix FAQ

(73 Questions)

All answers shown come directly from Concentrix Reviews and are not edited or altered.

See questions about:

Does Concentrix offer massages?

...The pay is good, free coffee, and excellent facilities....

January 11, 2021

Read more

See 35 more answers

People Also Ask about Concentrix

Employees rate Concentrix 3.8 out of 5 stars based on 21,977 anonymous reviews on Glassdoor.

To get a job at Concentrix, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Concentrix and prepare for tough questions.

Overall, 75% of employees would recommend working at Concentrix to a friend. This is based on 20,435 anonymously submitted reviews on Glassdoor.

67% of job seekers rate their interview experience at Concentrix as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Concentrix.

65% of employees think that Concentrix has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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