PointClickCare Reviews

3.6

58% would recommend to a friend

(846 total reviews)
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Dave Wessinger

70% approve of CEO

55% positive business outlook

PointClickCare has an employee rating of 3.6 out of 5 stars, based on 846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PointClickCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

846 reviews
2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people, great benefits, good place to learn new skills.

Cons

Morale is steadily declining. Over the last couple of years many high performers on various teams have left due to toxic management, unclear direction, misalignment between products, high stress, annd impossible tasks with tight deadlines. On top of that, they seem to think AI is the answer to everything and don’t replace those who leave like they should so everyone feels the weight. The new, former Amazon leader has made things feel like it’s a, “get with the program or get out” type situation, and unfortunately I think the good ones are choosing the latter.

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PointClickCare Response
6d
Thank you for sharing your feedback and for your continued contributions to PointClickCare. We’re glad to hear you value the people, benefits, and opportunities for growth. We’re disappointed to hear that other aspects of your experience have not met expectations. Feedback like this helps inform our ongoing efforts to strengthen the employee experience and ensure employees feel supported. If you’d like to share more, we encourage you to connect with our HR team or use our confidential Ethics Hotline. Thank you again for your perspective.
3.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good office location Diverse team of coworkers Hybrid work setup (though the new ex-Amazon leadership may change this)

Cons

Compensation is not on par with market peers. Limited career growth for senior engineers - not an ideal place for experienced engineers to progress. Heavy reliance on AI is causing frequent issues, as management pushes more work with less time allocated for quality, treating AI as a silver bullet. The recently hired Amazon executive is introducing a more intense, high-pressure work culture. Significant decline in workplace culture in recent years. Management behavior has become increasingly Kafkaesque. Product leaders with strong domain expertise are now rare. Experienced product leaders are steadily leaving the company. Employee morale is low. Strong performers are leaving on a regular basis.

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PointClickCare Response
1mo
Thank you for sharing your perspective. We’re glad to hear you value the diversity of our teams, office environment, and work flexibility. We recognize there are areas where we can continue to improve, and feedback like yours is important as we work to strengthen the employee experience and support our teams through ongoing growth and change. We encourage you to connect with our HR team or use our confidential Ethics Hotline if you’d like to share more. Thank you for your continued commitment to PointClickCare.
3.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great office location and still a hybrid workplace.

Cons

Growth may be slow, and you need to be okay with dealing with multiple priorities in a fast-paced environment

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PointClickCare Response
1mo
Thank you for taking the time to leave a review and for your continued contributions to PointClickCare.
Viewing 1 - 3 of 846 Reviews

Glassdoor has 1,001 PointClickCare reviews submitted anonymously by PointClickCare employees. Read employee reviews and ratings on Glassdoor to decide if PointClickCare is right for you.