PointClickCare Reviews | Glassdoor.ca

PointClickCare Reviews

Updated 26 June, 2017
153 reviews

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4.5
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153 Employee Reviews

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  1. Featured Review

    "Best Place I've Ever Worked For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SQL Developer in Mississauga, ON
    Current Employee - SQL Developer in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    Yes, the perks are great. Perks include subsidized breakfast and lunch, free gym, golf simulator, video games, ping-pong, air hockey, pool, company events, celebrating wins, great health benefits, RRSP matching, flex paid time off, flexible remote working schedules, beer Fridays, cultural events.

    Last summer, the owners came around with ice cream carts giving employees ice cream! These guys keep the company real.

    The people I work with and work for are awesome. I couldn't ask for a greater group of people to spend 8+ hours per day with.

    Our core values are often felt throughout the workday. It's great to know that no matter what you do for the company, you are helping to enrich the lives of the millions our software serves.

    Cons

    I can't think of one. Anything that others might think of as a con is presents as a unique challenge that people at PointClickCare often takes on to self improve.


  2. "Best place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON
    Current Employee - Anonymous Employee in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    Amazing Sr. Leadership team at the C-Level. Great office in Mississauga. Open to change environment.

    Cons

    Location of the head office at 427 and 401.

    Advice to Management

    Keep going where you're headed - we're following


  3. "Love coming in to work everyday!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON
    Current Employee - Anonymous Employee in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (Less than a year)

    Pros

    - Greatest work environment
    - Friendly team members and supportive managers
    - Awesome perks: subsidized meals, wellness programs, free gym, ping pong, air hockey, xbox, golf!
    - Work/Life balance + flexibility which I really appreciate

    Cons

    None that I can think of

    Advice to Management

    Just a big thank you for hiring me :)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Product Owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in Mississauga, ON
    Current Employee - Product Owner in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    Great culture, good health benefits, RRSP matching (% variable), subsidized cafeteria, gym and other amenities, market leader, possibility of working remotely when needed, Rosetta Stone English courses

    Cons

    Not a big fan of flexible time paid off; getting out of the office area at 5 is slow

    Advice to Management

    Keep the good job


  6. Helpful (1)

    "Great Marketing, Reality is Different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON
    Former Employee - Anonymous Employee in Mississauga, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at PointClickCare full-time (More than a year)

    Pros

    Competitive salary, good benefits, great clients to work with, plenty of opportunity. Some of the people are great to work with but they don't last long because their frustration gets the better of them.

    Cons

    Plenty of opportunity to move around because you never know when your assignments are going to change at the whims of management. If you can handle being shut out because you aren't part of "The Club" or don't mind not knowing what is going on at any given time, you'll be fine. There is very little opportunity to make a difference unless you were part of the founding group or are related to someone in the founding group. Often, plans are made and not followed through. Decisions are often changed mid-project leading to chaos for a team and for customers. A strange phenomenon I noticed is that very few people are actually working on areas they have particular expertise in. For some reason, they are assigned to areas totally foreign to them which means the company does not benefit from the previous experience they hired them for.

    Advice to Management

    Get a handle on the bootlicking and favoritism. You know it's there, stop ignoring it. It's not going to go away and will be your undoing. Do a skills assessment and reposition people so that you get the benefit of your employees' backgrounds and they get to do what they really want to do, not what you need them to do.


  7. Helpful (1)

    "Great culture and company that still needs to mature"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Mississauga, ON
    Current Employee - Project Coordinator in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    Great culture, no micromanagement (on my team at least), flexible work hours, ok benefits, and overall great people to work with.

    Cons

    The workload is at time overwhelming leading to people burning out. Nepotism is still strong which is a legacy issue from the start up days. Pay needs to match market value to retain talent.

    Advice to Management

    Address the nepotism in middle management and analyze why they are really there and remove non-qualified individuals who do not contribute performance and morale.


  8. "The best!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Mississauga, ON
    Current Employee - Project Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare (More than a year)

    Pros

    Great culture, amazing people and lots of opportunities for career growth; very convenient location near airport, in a state of the art building.

    Cons

    None I can think of.

    Advice to Management

    Keep doing what you're doing!


  9. Helpful (3)

    "The most super duper awesome place to ever work!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Mississauga, ON
    Current Employee - QA Engineer in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (Less than a year)

    Pros

    The people are respectful, wonderful, intelligent, and all of the above. The work culture promotes a healthy active lifestyle and a craving to learn. Management is engaged and recognizes hard work. Free Gym in the building!! Don't get me started on the cafeteria food; its simply DELISH!! Pool table, ping pong tables, golf simulator, arcade games, unlimited paid vacation, work from home, ... my hand is getting sore at this point so i'll leave it at this.

    Cons

    It would be really cool if i could nap at work. I heard some companies in Japan are doing this because it helps improve employees' cognition.

    Advice to Management

    Keep up the excellent work!

    PointClickCare Response

    28 Apr, 2017 – Recruitment Programs Specialist

    Thank you very much for taking the time to share your feedback!


  10. "Good Company to work for, growing too fast for own good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Team Lead, Senior Java Developer in Mississauga, ON
    Former Employee - Development Team Lead, Senior Java Developer in Mississauga, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PointClickCare (More than 10 years)

    Pros

    Great work life balance, benefits, open atmosphere and friendly culture.

    Cons

    Hypocritical approach to work, lots of talk no action.


  11. "Amazing place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Mississauga, ON
    Current Employee - Team Lead in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than 8 years)

    Pros

    - Great leadership
    - Great work-life balance
    - Decent benefits
    - Growing company with awesome culture
    - Work to make people's life better - healthcare software company
    - Lot's of training offered

    Cons

    - Lot's depends on manager
    - Product is sometimes scrambling
    - Not all processes are proven - lot's of trial and error, and changes
    - Sometimes career progression might be challenging even though you are capable - company working towards this but taking a long time
    - Performance appraisal is a mess

    Advice to Management

    - Keep up the good work

    PointClickCare Response

    28 Mar, 2017 – Recruitment Programs Specialist

    Thank you for taking the time to share your feedback. Yes, we are growing very rapidly and our entire organization is working hard to overcome the challenges that come with this growth. We are in the ... More


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