PointClickCare Reviews | Glassdoor.ca

PointClickCare Reviews

Updated Jul 16, 2019

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Found 296 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
89%
Approve of CEO
PointClickCare CEO Mike Wessinger
Mike Wessinger
249 Ratings
  1. "Continuing Transitions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PointClickCare full-time for more than 8 years

    Pros

    PointClickCare has some wonderful staff that really do care about the mission of providing systems that help frontline staff get back to working and providing care to seniors. They work hard each day to carry that out.

    Cons

    As the company evolves - that mission isn't always in everyone's minds and it's just a job.

    PointClickCare2019-06-14
  2. Helpful (8)

    "Over Promised & Under Delivered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PointClickCare full-time for less than a year

    Pros

    - Great team - Cafeteria - Gym - Training/Onboarding

    Cons

    - Intense amount of pressure - Stressful environment - Lack of professionalism in middle-management

    PointClickCare2019-05-28
  3. Helpful (4)

    "Senior Management is broken"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PointClickCare full-time for more than 8 years

    Pros

    Flexibility, benefits, great office, good culture

    Cons

    Some Senior Leaders are not working for the best interest of the company. The CFO especially is smug and doesn't listen. Not sure what he exactly does at PCC because him and many of his direct reports (as well as other "Senior Leaders") are never around. Working from home 3 weeks out the month must be nice.

    Advice to Management

    Pay close attention to departments with high turnover. People are leaving for a reason. Pay close attention to the Senior Leaders that deflect blame on others and do not listen to their employees.

    PointClickCare2019-05-29
  4. "A dream company run by people who really do care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time

    Pros

    Great work culture - very engaged and happy employees, yet still held accountable so work gets done Many great benefits like great health insurance, RSP matching, unlimited vacation , work from home and more Amazing work office, includes a big gym with towel service, pool, ping pong, golf simulator, free coffee, juice, softdrinks, snacks, fruits, and subsidized breakfast/lunch meals.

    Cons

    Too many leaders/managers - some projects feel like there are "too many chefs in the kitchen"

    Advice to Management

    Keep putting the health and wellbeing of your employees. Happy employees = great results

    PointClickCare2019-05-09
  5. Helpful (6)

    "Not the same anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than 3 years

    Pros

    Work from home but every tech company now offer that so nothing extra ordinary

    Cons

    Senior Management . Seems like a big disconnect between senior management and managers . Seems like no one is watching the managers and managers do and say what they feel like.

    Advice to Management

    Get back to how the company use to be , more connected with the employees on the ground .

    PointClickCare2019-05-07
  6. Helpful (3)

    "Great intentions but not really put into practice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than 5 years

    Pros

    Benefits, flexibility, even if rushed, great opportunities to learn the latest technologies

    Cons

    Terrible management , judgmental and retaliatory

    Advice to Management

    Review more thoroughly the quality of people that you select to be people leaders.

    PointClickCare2019-05-02
  7. Helpful (4)

    "Incredible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time

    Pros

    In all my years of work, I’ve never experienced a company like this. The passion and care every employee has about the success of the business is evident no matter what title you have. The leadership team really takes the time to understand our needs and provide a workplace environment that supports the employee’s work life balance. We have amazing facilities here and the company spoils us with all the money and investment...

    Show More

    Cons

    Fast pace, not your typical 9-5. Unless you have the mentality of “getting things done” and are a go-getter, this isn’t the right place for you.

    Advice to Management

    Continue to support your employees wellbeing and putting that at the forefront of everything you do.

    PointClickCare2019-04-04
  8. "One of the best companies I’ve ever worked with!"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at PointClickCare

      Pros

      - casual environment and flexible work hours - unlimited paid vacation - fast growth and challenging work, i learn something new every single day - best people who are so smart and friendly and always willing to help - the perks are just the cherry on top: cafeteria, gym, beer machine, video games, pool table, golf simulator, ping pong

      Cons

      Cant think of any. Everything is great

      Advice to Management

      Keep it up! Youve created a culture that is unbeatable

      PointClickCare2019-04-03
    • Helpful (18)

      "Terrible management, stay away."

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at PointClickCare full-time

        Pros

        Gym and Cafeteria ( in head office only )

        Cons

        Managers only care about how many tasks you complete, not the quality of code. No growth opportunity 3 month probation, extended arbitrarily, terminated arbitrarily.

        Advice to Management

        Respect your employee's contribution, show a bit more tolerance, instead of giving them culture lessons.

        PointClickCare2019-03-25
      • Helpful (2)

        "Great Opportunity with Great Collaboration"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Mississauga, ON
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at PointClickCare full-time for less than a year

        Pros

        - Flexibiliy - Friendly working envionment - Transparency of knowledge and goals within the team - Ability to work from home - No meetings to just have meetings

        Cons

        - None at this time

        Advice to Management

        Maintain the level of transparency from the Sr. Level to the Jr. Level

        PointClickCare2019-03-27
      Found 296 reviews