Commercial and Industrial Account management.....more like baby sitting - Account Manager Republic Services Employee Review

1.0
May 13, 2014
Recommend
CEO approval
Business outlook

Pros

The pay was above average

Cons

You basically apologized all day for the drivers missing pickups, the phone would not stop ringing with people complaining about how bad this service was. Also billing questions about why their bill would go up by 25% 9 months after signing a 3 year contract. It's total extortion as they try to hold you to the contract. It appears that organized crime hasn't gotten to far away from the garbage business. Horrible work environment in an office for 10+ hours a day, too hot and then too cold. Not very friendly employees and the training is horrible. You will spend weeks doing online training and then 3 days in phoenix only to realize that everything you were taught was completely useless when it came to the performance of the company and it's operations staff. Way to paperwork heavy too. Still manually filling out forms and trying to figure out the right codes. You will get buried in paperwork.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Environment culture growth collaboration values

Cons

None that I can think of

1
4.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

We used to have to come in every morning and stay in the office for at least an hour, then go out into the field, come back at least an hour before 5pm and stay in the office. They changed it so we only have to come in in the morning and it's so much nicer.

Cons

I really didn't get along with the sales manager. On my first day, the manager who hired me announced he was leaving. About two weeks into my employment, the new sales manager wanted to make crazy changes to show his authority. It went downhill from there. He made major cutbacks and the things he kept where supposed to be thought of as gifts, such as bottled water.

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