Who is the VSA?

The Motor Vehicle Sales Authority of BC (“VSA”) builds public confidence in the motor dealer industry in BC by engaging and educating industry and consumers, ensuring a safe and reliable motor vehicle buying experience.

As an independent, non-profit, regulatory agency that oversees the sales of new and used personal-use vehicles, the VSA:

• licenses motor vehicle dealerships, salespeople, broker agents, broker agent representatives, and wholesalers
• provides licensing courses and continuing education for VSA licensees
• offers consumer information and assistance
• provides assistance with dispute resolution
• investigates consumer complaints and claims
• undertakes compliance action

Why join the VSA?

The VSA is an organization where you can build your career. You will work with a dedicated and passionate team that strives to bridge the gaps between industry, the consumer, and the regulator, all while embracing a collaborative and innovative approach. Consider joining a strong team that is committed to protecting the public with access to employee programs, and activities that support a healthy work-life balance and fosters individuality and diversity.

What the VSA Offers

In addition to becoming part of an exceptional team, the VSA also offers:

• Vacation, personal & sick days,
• Optional leave arrangements,
• Opportunities for flex time,
• Extended health care and dental benefits,
• Healthcare Spending Account (HSA),
• Short-term and long-term disability benefits,
• Access to our organization’s matching RRSP plan,
• Access to our Employee Assistance Program (EAP) at no cost,
• Support for continuing education, and
• Opportunities to work in a flexible work environment.

What is the role?
We are seeking a highly skilled AI & Data Specialist to join our innovative team. The ideal candidate will be responsible for developing, implementing, and maintaining advanced data analytics and machine learning models to support strategic decision-making.

The AI & Data Specialist is responsible for gathering, analyzing, and reporting data related to VSA’s core business performance metrics. This includes both internal and external metrics systems. This individual will be responsible for work on special projects and daily tasks.

This role will enable teams to embrace change and join us on our journey towards digital transformation, using their technological skills to make us more efficient. Along with making sound and feasible recommendations to the IT Manager will enable confident decision making by assessing our current systems and assets, making meaningful recommendations, and managing projects from end-to-end.

They will also participate in multiple large projects and initiatives that will provide integral information to various stakeholders including management, the Executive Team and the Board of Directors.

The AI & Data Specialist must possess technical skills like data analytics, computer programming, statistical management, and soft skills like problem-solving, leadership, and critical thinking. The AI & Data Specialist will collaborate with the operations team to raise productivity levels across the board. The AI & Data Specialist will be expected to create automatic solutions to data-driven problems.

This role is required to assist VSA staff with IT related enquiries.

What you'll do:

• Function as a main contact for VSA business monitoring and reporting, as related to core performance metrics.
• Facilitate business intelligence gathering, both internal and external.
• Prepare performance reports for key stakeholders.
• Supervise the data integrity of data collection systems.
• Develop predictive models to assist with the evaluation of potential business decisions.
• Make recommendations about the selection of external vendors relating to web metrics.
• Ensure that technical system specifications align with business requirements.
• Research and recommend enhancements to data collection systems.
• Provide information and guidance when needed to ensure the success of initiatives or project completion.
• Create comprehensive reports for all levels within the organization, including various stakeholders.
• Establish and utilize a comprehensive, efficient, and focused process for reporting on business performance against performance metrics.
• Participate in the development of business plans for new projects and initiatives, potentially related to web properties, mobile platforms, partnerships, or future platforms.
• Ensure the integrity of research project data, including data extraction, processing, storage, manipulation, and analysis.
• Share knowledge of data coding and analysis techniques with members of the organization, as required.
• Participate in ongoing decisions regarding study design, data collection, data analysis, and methodology.
• Handle and resolve issues or disputes or enquiries from staff regarding IT.
• Lead the deployment and seamless integration of AI solutions to optimize business processes, fostering efficiency and innovation.
• Drive knowledge transfer initiatives and conduct user training to empower teams with AI use cases and best practices.
• Collaborate with stakeholders across various departments to identify high-impact opportunities for AI solutions, ranging from out-of-the-box products to custom buildouts leveraging internal training data.
• Evaluate AI product offerings from new and existing vendors to determine value and relevance.
• Stay abreast of the latest AI advancements, particularly those relevant to the organization, by conducting market analyses and reviewing the AI tools landscape.
• Address security concerns by implementing measures to safeguard sensitive data and prevent unauthorized access.
• Other duties as assigned by the IT Manager.

Education Certification and Experience:

• Preferred: Bachelor’s degree, preferably in Computer Science or related technical field.
• Willing to consider a certificate or diploma program from a recognized educational institute or corporate training program such as Microsoft Data and AI Certification.
• Preferred: Minimum 2-Years of technical work experience.
• Willing to consider recent graduates who have intern or co-op experience.
• Experience and familiarity with a wide array of AI tools. – MS Copilot, MS Azure Data Factory, MS Azure Machine Learning.
• Demonstrated understanding of drafting IT or software user documentation; performing business analysis and/ or business process re-engineering; experience creating forms, views, and workflows within a CRM; and administrating enterprise-wide software applications
• Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
• Experience with Microsoft 365 Suite preferred (Microsoft Dynamics 365, SharePoint, Exchange, Power Apps, Power Automate, Business Central, PowerBI)
• Proficiency in developing, training, and deploying models.
• Strong skills in data analysis and visualization tools.
• Proficient in programming languages like Python, TensorFlow, PyTorch, or similar.
• Familiarity with cloud computing platforms and distributed computing environments.

Knowledge, Skills and Abilities:

• Comprehensive understanding of network architecture and client/server technology
• Knowledge and understanding of the significance of confidentiality when maintaining public records
• Strong communication skills – both interpersonal and technical
• Knowledge of internet and web-based applications
• Ability to problem-solve using a technical and logical thought process
• Ability to manage multiple priorities and meet deadlines in a timely manner
• Ability to work with a high degree of independence, initiative and confidentiality
• Ability to adapt quickly to change and deal with overlapping or changing prioritie
• A keen eye for detail
• Collaborative professional who promotes teamwork and works cohesively within a team- orientated environment
• Good written and interpersonal communications skills

Special Requirements:

• A criminal record check is required for this position
• Must abide by the Privacy Laws of BC
• Willing to sign a confidentiality agreement and adhere to BC privacy legislation

How to apply:

The VSA values diversity and is committed to fostering an inclusive workplace where everyone is respected and supported. We welcome applicants from all backgrounds and experiences. Only candidates selected for an interview will be contacted. If you require accommodation during the application process, please reach out to our HR Team at resumes@vsabc.ca.

We thank all candidates for applying; however, only those selected for an interview will be contacted.

Pay: $85,000.00-$90,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program
• Work from home

Work Location: In person