Gotta weigh the pros & cons - Customer Resource Specialist II Republic Services Employee Review

2.0
Aug 10, 2021
Recommend
CEO approval
Business outlook

Pros

Decent hours, only working Monday through Friday, no weekends unless you choose to work on Saturday, pay is also decent

Cons

Hardly ever see a raise... some agents have been working here for 5+ years and are still only cents away from starting pay... management DOES NOT care about you, they make expect you to meet certain metrics and be perfect but when you need assistance with anything, they are nowhere to be found... there's a few good ones and I do mean a few... and they seem to favor agents they've worked with before

Explore other reviews about Republic Services

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Environment culture growth collaboration values

Cons

None that I can think of

1
3.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

The pay is competitive, especially with overtime opportunities, and there is strong potential to earn a solid income for employees willing to work hard. The job also provides steady work and consistent hours, which can be valuable for drivers looking for financial stability.

Cons

The work/life balance for roll-off drivers can be difficult, particularly when working weekends. Drivers are often scheduled in a way that keeps hours under 60 while still requiring Saturday work, rather than being given an additional recovery day during the week. With the level of physical labor involved, one day off is often not enough to properly recover. There is also a heavy emphasis on “swinging” containers. While swings can make sense when locations are far apart, many are scheduled for stops that are very close together and provide little operational benefit. Swings add significantly more physical labor for drivers and, in some cases, can actually take longer than traditional service methods. Over time, consistently working 55–60 hour weeks under these conditions can lead to fatigue and burnout.

avatar
Republic Services Response
1mo
Thank you for your feedback! Republic Services continually strives to maintain a high-performing workforce that is diverse, engaged and well-prepared to meet the needs of our customers and communities. We're happy that you are a Republic Services team member.
See reviews by: Helpful|Rating|Date|All