Zillow Reviews

3.4

54% would recommend to a friend

(2,506 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 2, 2020
Recommend
CEO approval
Business outlook

Pros

- Working within a vertical that can either make or break the entire real estate industry - Extended health, dental, and vision benefits - RRSP matching

Cons

- Not an innovative team (they claim that they prefer to adhere to "tried and tested" methods, but are really just complacent. For instance, the product is not responsive across screens, because one person just does not understand CSS3 media queries) - Lack of transparency from management (tasks being assigned, rather than empowering engineers to offer solutions to business problems that are presented to them through consistent communication from up the chain of commands) - Lack of end-to-end technical ownership - Micromanagement - Uninspiring work - The team didn't quite feel like a startup (hierarchical team structure) - You can't learn much from working in this team - Poor engineering culture (no blameless post-mortems. Reactiveness to problems. Lack of proper team-based learning and development) - Can't look up to management for technical guidance, nor are engineers empowered to make decisions in lieu of management's technical competencies - Personality-wise, everyone in this team seems to lack a sense of curiosity that many startups in Vancouver exude

1.0
Jan 6, 2021
Recommend
CEO approval
Business outlook

Pros

It started of good. But when you have been at Zillow for a while you will understand , the bureaucracy and backstabbers.

Cons

Tenured bureaucratic employees won't allow you to grow.

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Zillow Response
5y
Thank you for taking the time to share this feedback. I hope you can have this conversation with your manager or HRBP partner with this feedback. Our goal is always to strive to be better as a organization, and that includes removing bureaucracy and rewarding true leadership. It's incredibly important that we are creating a work environment where our people feel they can grow and thrive. I hope you will reach out and tap into some of those resources so that you can feel more trust and support within your team. -VP, Recruiting
5.0
Nov 15, 2019
Recommend
CEO approval
Business outlook

Pros

- strong development culture - emphasis on inclusion and diversity - good balance of code quality and feature development - constantly pushing the business forward, never resting on laurels - high emphasis on work life balance - good snacks - tight team culture - excellent communication from upper/middle management to individual contributors

Cons

- constant change can be a little tiring

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Zillow Response
6y
Thank you for your comments and strong engagement in our Vancouver office. Vancouver is one of our smaller engineering centers, but very important work is focused here. We are proud of our strong development culture and our work on equity and belonging, among other accomplishments and programs. Appreciate your efforts to support these programs. We do have a lot going on at the company, and your comments on change and communication challenges are heard. If you have ideas on how we could improve please discuss further with Jon and me. I believe the team is settling in nicely with the important projects they are driving with our teams in Seattle and Irvine.
Viewing 1 - 3 of 2,506 Reviews

Glassdoor has 2,692 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.