Zillow Reviews | Glassdoor.ca

Zillow Reviews

Updated 16 November, 2017
583 reviews

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4.3
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Approve of CEO
Zillow CEO Spencer Rascoff
Spencer Rascoff
459 Ratings

583 Employee Reviews

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Pros
  • Work life balance is incredible (in 67 reviews)

  • Free food catered in at least once a week (in 52 reviews)

Cons
  • Difficult to have a work life balance when you're asked to work unreasonable amount of hours (in 17 reviews)

  • PAC also has long hours and works weekends and holidays so it can be hard to get the time off you want and the schedule does not work for everyone (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great & Continues to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time

    Pros

    One of the best places i've ever worked - i'm treated like an adult and given the resources and support to do my job. I also like how transparent they are about what we're working on and that the CEO encourages honest feedback from people.

    Most of the people i've met so far have been lovely, without ego and focused on helping each other (bar one or two who've been here a few years and throw their seniority around behind management's back)

    Cons

    Continue to be transparent with plans. Sometimes information takes time to trickle down.

    Advice to Management

    Keep doing what you're doing - incorporating employee feedback and listening to the lifeblood of your business - the people! Continue to ensure that those in leadership positions are the right people, there are a few narcissistic/self-serving people in the management/executive sphere that are not team players but because they're good at their roles, the behavior is let slide.

    Zillow Response

    10 May, 2017 – COO

    Thank you for your feedback and I'm glad you are happy here and feel supported. Feel free to reach out directly if you'd like to share any specifics on what we can be doing better. - Amy (COO)... More


  2. Helpful (1)

    "Best job I have ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Seattle, WA (US)
    Current Employee - Business Consultant in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time (More than a year)

    Pros

    Best company I have ever worked for. One of the first companies where they actually put their money where there mouth is at and follow through with what the preach.

    Cons

    Hard job. Be prepared to spend your time talking to difficult clients all day. And spending about 3 + hours with talk time. If you are ok doing this it's great

    Advice to Management

    Keep up the good work

    Zillow Response

    19 Nov, 2017 – CEO (Spencer Rascoff)

    Thank you for the great review. And thanks for being a business consultant who clearly really cares about his/her clients. You are right, it can be a challenging job. But it is so important to help... More


  3. Helpful (1)

    "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Agent Concierge in Seattle, WA (US)
    Current Employee - Premier Agent Concierge in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time (More than a year)

    Pros

    Benefits, food, culture. I have some of the best benefits out there and they seem to just keep getting better. The front desk at the dentist I went to stated that "She had never seen benefits as good as these." The office has 'end of the month lunch' where there is catered food, usually on Tuesday and Thursday. This is always a fun time. We also have all the coffee, and tea we could ever want. Boiled eggs and fresh fruit are also a favorite of mine. Most awesome though is the people. Everyone whom works at Zillow is completely wonderful. I feel blessed to be a part of such an awesome 'family'.

    Cons

    I wish we had almond milk for our coffee and oatmeal that was not 'low sugar'. Such huge cons, wink, wink.

    Advice to Management

    Keep doing what you are doing. I hope to join you all at manager meetings one day!

    Zillow Response

    10 Nov, 2017 – CEO (Spencer Rascoff)

    I'm so glad that you are enjoying your experience here. Woohoo!

    #WinningIsFun


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  5. "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Irvine, CA (US)
    Former Employee - Business Consultant in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time (More than a year)

    Pros

    Work hard and have fun winning

    Cons

    We could have used some better bathrooms.

    Advice to Management

    Gotta let the managers record those sales phone calls for training purposes.

    Zillow Response

    6 Nov, 2017 – Senior Director, Premier Agent Sales

    Thank you for your 5-star review. I am glad to hear that the hard-working and winning team culture we have in Orange County stands out to you! We pride ourselves on being a world-class sales team... More


  6. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time

    Pros

    excellent benefits and culture and openness of senior management

    Cons

    distribution of leads needs to be more rotational

    Zillow Response

    2 Nov, 2017 – Vice President, Premier Agent Sales

    Thank you for the fantastic review. I am glad to see you experienced the same great culture and transparency I experience daily. Zillow Group is truly a great place to work. I am curious about the... More


  7. Helpful (1)

    "Great experience as Client Engagement Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time

    Pros

    Positive environment
    Benefits
    Culture
    Exposure to many different departments
    Location/Views

    Cons

    I can't think of any cons at this time

    Advice to Management

    Thank you for working relentlessly to create the department that we have, don't forget to give yourself a high five every once in awhile.

    Zillow Response

    30 Oct, 2017 – CEO (Spencer Rascoff)

    awesome. Thank you for the feedback. I'm glad you are having such a good experience here.


  8. Helpful (1)

    "Internship"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zillow full-time

    Pros

    Nothing that I know of.

    Cons

    Great place to work, great culture

    Zillow Response

    25 Oct, 2017 – CEO (Spencer Rascoff)

    I am very glad that you had a good internship with us!


  9. "Inside Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Seattle, WA (US)
    Former Employee - Inside Sales Representative in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow (Less than a year)

    Pros

    great benefits, contests, incentives and outside work events

    Cons

    really repetitive with the cold calling

    Advice to Management

    understand everyone's skillset on your team and use it to your advantage

    Zillow Response

    11 Nov, 2017 – Senior Director - Inside Sales, Seattle

    I'm glad you recommend Zillow Group as a great place to work! We continue to focus on providing great benefits and a wonderful culture, I'm glad you noticed that. If you have any other feedback... More


  10. Helpful (2)

    "A great company, but beware of what job you accept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Engagement Specialist in Denver, CO (US)
    Former Employee - Client Engagement Specialist in Denver, CO (US)
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time

    Pros

    Great People
    Fun Work Environment
    It's a very strong team environment, competition is encouraged, but only to make the job more fun

    Cons

    Long hours, including weekends
    Never felt fulfilled or challenged with work

    Advice to Management

    Management is all great, they do their best to make a dull, repetitive job more challenging. As the company is awesome, I'm sure working in a different department with different hours and more responsibility would make for a much better experience.

    Zillow Response

    25 Oct, 2017 – VP, Client Experience

    Hi, thanks for this feedback. I'm very glad to hear you think management is top notch. I agree that the role does have repetitive elements, and we do cover lots of hours so our service is convenient... More


  11. "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zillow full-time

    Pros

    Great Pay,Great Environment, Great Benefits

    Cons

    Does not want high level sales

    Advice to Management

    Keep the people that provide high level sales experiences.

    Zillow Response

    18 Oct, 2017 – Vice President, Premier Agent Sales

    Thank you for the review. Glad to see you saw potential in the opportunity as a business consultant and enjoyed the culture. If you have further feedback, please feel free to email... More


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