Zillow Reviews | Glassdoor.ca

Zillow Reviews

Updated 22 April, 2019
729 reviews

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4.0
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Zillow CEO Rich Barton
Rich Barton
8 Ratings

Employee Reviews

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Pros
  • "We also get a lot of vacation time which is nice, as Zillow really cares about it's employee's Work/Life balance" (in 89 reviews)

  • "You can't deny that Zillow has pretty great benefits" (in 55 reviews)

Cons
  • "Work life balance isn’t a thing" (in 19 reviews)

  • "Then upper management says asks why security hasn't solved for X problem" (in 15 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Renovation Project Coordinator in Scottsdale, AZ (US)
    Current Employee - Renovation Project Coordinator in Scottsdale, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time (Less than a year)

    Pros

    Accountability ("Own It") is a core value
    Leadership cares about those on the bottom of the totem pole
    Company respects personal time and is generous with time off and accommodating employee needs.

    Cons

    Can be difficult for construction field employees in other states/markets to connect with the tech culture of the corporate HQ

    Advice to Management

    Strive to integrate more people with construction field experience in areas like administration, coordination and office management into roles within corporate Zillow Group HQ and into leadership roles in other market offices, in order to further mold the culture there to bridge that gap.


  2. "Great company with better people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Seattle, WA (US)
    Former Employee - Sales Executive in Seattle, WA (US)
    Recommends
    Positive Outlook

    I worked at Zillow full-time (More than a year)

    Pros

    Amazing culture/environment, compensation and work life balance. They truly take care for their employees. Opportunity for advancement is there and executive management is on point.

    Cons

    You can get stuck with a territory or book of business that has a high level of churn due to not making quota, so don't expect an easy sale. If your direct manager is not a good fit for you to learn from you might be in a tough spot.

    Advice to Management

    Don't sacrifice employee management and development to press captured revenue.

  3. "Great Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA (US)
    Former Employee - Sales Associate in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time (More than a year)

    Pros

    Good earning potential, relatively easy produce to sell

    Cons

    Early wake up to hit the east coast

    Zillow Response

    17 Apr, 2019 – Senior Director - Inside Sales, Seattle

    Thanks for taking the time to post this great review! I'm glad you enjoyed the earnings potential we offer, the role itself and would recommend this role to others. If you have any more feedback... More


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Centennial, CO (US)
    Former Employee - Sales Executive in Centennial, CO (US)
    Recommends

    I worked at Zillow full-time (More than a year)

    Pros

    Enjoyed the benefit and compensation. Free food, maternity and paternity leave, good health benefits, adoption benefits

    Cons

    Typical call center environment without much independence

    Zillow Response

    11 Apr, 2019 – Senior Director, Premier Agent Sales

    We always appreciate hearing from current and former employees, so thank you very much for taking the time to share. I couldn't agree more on the benefits ZG provides its employees, truly phenomenal... More


  5. "was a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scientist
    Former Employee - Scientist

    I worked at Zillow full-time

    Pros

    good work life balance, if that is the only thing you care

    Cons

    low tech level, not many strong people to learn from; political conflicts are becoming stronger and stronger


  6. "Very Laid Back"

    StarStarStarStarStar
    Current Employee - Market Analyst in Seattle, WA (US)
    Current Employee - Market Analyst in Seattle, WA (US)

    I have been working at Zillow full-time (Less than a year)

    Pros

    No micro management. Get your work done and you'll be all good. Very cool startup culture.

    Cons

    Sometimes have to work weekends.

    Zillow Response

    9 Apr, 2019 – Chief Analytics Officer

    Hey, great to hear from a market analyst, our newest (and fastest growing) job family within Analytics. Glad to hear you're enjoying the work and the overall culture and environment. As you've... More


  7. "World Class Data Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA (US)
    Current Employee - Anonymous Employee in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time (More than a year)

    Pros

    -Data Services team is tackling exciting and challenging problems.
    -Amazing co-workers
    -Great leadership and vision for real estate

    Cons

    -Satellite offices can sometimes feel isolated from HQ in Seattle

    Zillow Response

    9 Apr, 2019 – CTO

    Our data teams are so critical to our products and company success. Thanks for your efforts in building these systems, working with our teams in our Irvine office. We value all our teams and are... More

  8. Helpful (1)

    "Working at Zillow was life changing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Operations Manager in Seattle, WA (US)
    Former Employee - Site Operations Manager in Seattle, WA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zillow full-time (More than 5 years)

    Pros

    Executive leadership has proven results with past companies, they are now building on their passion and have a laser focus with willingness to pivot at a moments notice.

    Cons

    Culture.
    First, as with all companies the culture is dictated by the group you work with and the leadership guiding it. The production IT organization was always broken and never got the leadership and support it needed to grow into a first class organization like most other departments.

    Second, Zillow's focus on belonging as an employee has jumped the shark, if you want to work at a company that is trying to be a full-time support group and seemingly has an HR org second in size to sales, then this wouldn't be a "con" for you.

    Advice to Management

    Make no changes. You attract and retain the talent which you want to further your mission.

    Zillow Response

    15 Apr, 2019 – SVP, Technolgy

    Thank you for your feedback on your time at Zillow Group, as you state in your Pros it is an exciting time here at ZG.

    The Production Operations organization has the challenging role of helping to... More


  9. "Stable Company, Challenging projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Irvine, CA (US)
    Current Employee - Senior Software Development Engineer in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time (Less than a year)

    Pros

    Cutting edge technology.
    Great work-life balance.
    Good Perks.
    Catered lunch on Fridays.
    Diversity!
    "Build your own idea" week events.

    If people aren't satisfied with something, they listen, discuss, and take necessary action.

    Cons

    Not very many cons, at least not in my first year of employment. Zillow is a medium-sized, fast-growing company. You may find some cross-office communication problems as the company doesn't follow a `remote-first` approach.

    Advice to Management

    Keep it up with the great work, you guys are awesome!

    Maybe start considering more approaches to improve communication and hiring of distributed teams.

    You may be able to hire great talents if you consider allowing them to work from home in different cities.

    Zillow Response

    9 Apr, 2019 – CTO

    Thanks for your feedback and great having you at Zillow Group. I appreciate your comments about improving communication and hiring of distributed teams. As we grow, we need to continue to look at... More


  10. Helpful (8)

    "Churn and burn tactic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Irvine, CA (US)
    Current Employee - Sales Executive in Irvine, CA (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Zillow full-time (More than a year)

    Pros

    Kitchen snacks and peoples reactions when you tell them you work for Zillow.

    Cons

    No job security. High turnover. If you miss your quota for 3 months you are fired no questions asked. Quota is $8,000 per month which is extremely difficult since majority of real estate agents have already been burned by the product you’re trying to sell. It’s an extremely difficult and expensive sale to make and very hard quota to hit. Managers play favorites and will give leads to sales executives they are close with. You are very replaceable. You think it’s going to be such a great experience when you get hired thinking you are working for one of the coolest companies out there until you realize you’re just another replaceable telemarketer. Almost every sales executive I spoke to was looking for a new job realizing they will get fired soon like the rest of them. Only about 1% of sales executives last for multiple years.

    Advice to Management

    Stop the churn and burn tactics. Hire better managers.

    Zillow Response

    28 Mar, 2019 – Senior Director of Sales

    Thank you for taking the time to write your review. The Sales Executive role can be a challenging role and success within the role is performance-based. Much like any performance-based role, the... More