Yext Reviews

Updated Jun 21, 2021

To filter reviews, or .

Found 377 of over 416 reviews

3.9
72%
Recommend to a Friend
77%
Approve of CEO
Yext CEO and Founder Howard Lerman
Howard Lerman
258 Ratings
Pros
  • "A lot of perks(free lunch being one of the best ones)(in 26 reviews)

  • "good work environment, everyone is extremely motivated and dedicated(in 22 reviews)

  • Cons
  • "There was upward mobility, transparency, and work life balance(in 10 reviews)

  • "Work-life balance is no longer good(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Cool products and friendly culture

      Apr 12, 2021 - Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Yext's product suite is interesting and constantly innovating, so there is always interesting work coming down the line. Company culture is friendly and fairly extroverted. Even during COVID, there are many opportunities for digital events, book clubs, and learning sessions. The onboarding/training process via Hitchhikers is very efficient and structured, helping new hires get up to speed on the technical aspects of the products quickly. There is a lot of opportunity for internal advancement and movement. Work-life balance is valued and hours tend to be very manageable.

      Cons

      The company has grown very quickly, so roles and responsibilities for teams often must adapt. This fast pace can lead to some confusion over teams' responsibilities among employees and clients. When considering internal career moves to other teams/parts of the company, it can be difficult to know the salary implications of switching roles, as the salaries for each role are not widely shared within the company.

      1 person found this review helpful
    2. 3.0
      Current Employee

      Upgrade, but not without flaws

      Jun 21, 2021 - Business Development Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lunch voucher if you go into the office WFH stipend for new hires Good attitude amongst both team and broader sales department Often blown away by the types of clients (PGA Tour, WHO, McDonald’s) that Yext attracts Great team culture, no egos and everyone geniunely likes / is there for one another

      Cons

      Felt misled with certain benefits e.g. 401K and WFH going forward Typical startup pains (constant change in direction, always expected to do things by the book, disconnect between upper management and lower-level employees etc.) Don’t like that Yext will be 100% in office in a few months when similar companies (Salesforce, Google, Slack, Microsoft) are openly embracing some form of remote work post-COVID High turnover, especially concerning when employees who interviewed me during my hiring process either left within weeks of my being hired or were let go

      Continue reading
      Be the first to find this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Transformative company in a new wave of growth

      Jun 9, 2021 - Vice President Sales in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Yext has materially changed its foundational GTM in favor of a new, exciting, and impactful mission of bringing AI Search to the Enterprise. The company is on a massive upward trajectory, hiring for all roles and departments, and doubling down on its next gen strategy. Change brings opportunity and visibility for those that dive in. Yext is on its 2nd stage of growth and with it brings exciting challenges and new opportunities to grow for all on board.

      Cons

      Lots of attrition as many of the old guard have chosen other paths instead of getting on board for the new direction. This is not entirely unexpected and gives opportunity for new blood to make a material impact.

      Continue reading
      1 person found this review helpful
    4. 4.0
      Former Employee, more than 1 year

      A good first job experience, but little room for development or growth

      Apr 30, 2021 - Platform Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Generally, I loved my team. The people were overall a plus - The food stipend I got was a nice benefit for a time - The benefits were generally good and the autonomy to take breaks from the desk were appreciated

      Cons

      - The organization clearly prioritized developers over other engineers and technical resources, which was demoralizing - Their upper management seemed pretty incompetent while I was there, but I believe that it was on an upward trend by the time I left - It was a less professional, more casual tech startup environment- one which, at times , felt a bit fratty and informal. I believe this may have limited my development while I was there. - Workplace culture (later hours, mainly stock-based comp, many manual processes that were labor intensive, stocked booze cart and seamless benefits) created a place that people had issues checking out from, and the "unlimited flex" PTO for employees meant that employees with a book of business were pressured to not take time off. it was very unhealthy - you will discover little upwards mobility once you hit the 2-3 year mark - for certain positions, comp was well under market value. I wish I had shopped around earlier to see similar comps earlier in my tenure

      Continue reading
      2 people found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Great Place to Work

      Jun 15, 2021 - Recruiter in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome culture, great work-life balance, ability to work in a collaborative environment with coworkers who really care about each other. tech-based company with a unique, and cutting-edge product

      Cons

      inescapable administrative duties and functions (red tape) that are present in any corporate recruiting position.

      Continue reading
      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 1 year

      Great company and innovative technology.

      Jun 16, 2021 - Customer Success 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love the innovation and Product direction. Exciting space. Great people and an amazing set of offices!

      Cons

      In high growth mode which is exciting but need more investment in technical infrastructure

      Continue reading
      Be the first to find this review helpful
    7. 4.0
      Current Employee, less than 1 year

      Good growing company

      Jun 20, 2021 - Systems Engineer in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free lunch, completive pay, nice office

      Cons

      Because is a growing company management is learning how to scale. Not great at mentoring young engineers

      Be the first to find this review helpful
    8. 2.0
      Current Employee, more than 1 year

      Please Ask About Sales Attainment!

      Mar 23, 2021 - Account Execitive in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Answers Product is incredibly powerful and compelling There are large deals that come in and that is the only way to hit your number - people who have been there for a while know how to game the system and favoritism plays a massive role.

      Cons

      CBU: A very small portion of AE's actually hit their number. - Expect to be in a position where you are consistently missing and there is limited to no help from management. - Fear based and metric driven - Outdated sales process that is carried over by old-school exec team - Little to No Inbound Prospects - no alignment with marketing (weird considering they are a "marketing" company) - High Level of Turn Over and a complete lack of transparency

      Continue reading
      14 people found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Excellent workplace with excellent people

      Jun 7, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product, great leadership, a company that appreciates and rewards hard work

      Cons

      Management not as willing to do away with past methods as they like to think/claim

      Continue reading
      Be the first to find this review helpful
    10. 1.0
      Former Employee, more than 3 years

      Run Away

      May 3, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's just not what it used to be at Yext. No one is happy. It's sad, 3-4 years ago Yext was a GREAT place to work, amazing people + leadership BUT they have all left/are in the process of leaving - feels like your inbox is filled with "Last Day/Goodbye" emails at all times.

      Cons

      - Pay is under market across for all sales roles - Upward mobility is nonexistent - Morale is at an all time low, no one is happy - Lack of direction with product/company vision - Howard Lerman + executive leadership are completely disconnected from everyone else - spend every zoom call showing off their mega mansions and telling stories about partying in miami - "hiring aggressively" is because attrition is at an all time high from all levels - sales executives, front line managers, individual contributors, CS, Sales - you name it - you will always be seen as a number here + replaceable - lack of diversity is an understatement - their diversity "initiatives" are just to check a box and for the press releases

      Continue reading
      6 people found this review helpful
    Viewing 1 - 10 of 377 Reviews
    </>Embed

    Popular Careers with Yext Job Seekers

    JobsSalariesInterviews

    Work at Yext? Share Your Experiences

    Yext logo
    or