Yext Account Executive Reviews

Updated Apr 29, 2021

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3.2
39%
Recommend to a Friend
65%
Approve of CEO
Yext CEO and Founder Howard Lerman
Howard Lerman
30 Ratings
  1. 2.0
    Current Employee, more than 1 year

    Please Ask About Sales Attainment!

    Mar 23, 2021 - Account Execitive in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Answers Product is incredibly powerful and compelling There are large deals that come in and that is the only way to hit your number - people who have been there for a while know how to game the system and favoritism plays a massive role.

    Cons

    CBU: A very small portion of AE's actually hit their number. - Expect to be in a position where you are consistently missing and there is limited to no help from management. - Fear based and metric driven - Outdated sales process that is carried over by old-school exec team - Little to No Inbound Prospects - no alignment with marketing (weird considering they are a "marketing" company) - High Level of Turn Over and a complete lack of transparency

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    14 people found this review helpful
  2. 1.0
    Current Employee, more than 1 year

    Great product, terrible mid management

    Mar 13, 2021 - Senior Account Executive in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Very strong platform and its only getting better - Exec leadership is inspiring, thoughtful, and strategic - Fantastic health insurance - Competitive pay - Great covid-19 response from exec leadership - Strong talent across the organization

    Cons

    - Worst midmanagement I’ve ever worked for in my career, culture of harassment, threats, and intimidation (I left for those reasons, otherwise would’ve stayed) - Company behaves desperately for deals and activity, very much an activity based culture (quantity over quality) vs. building client value - Outside of what’s happening in New York, no empathy for remote employees based on natural disasters or situations, I was asked to work as much as possible despite losing power and internet for a week during the Texas storm - Power hungry and highly political mid management - Slack 24/7, they expect hearts on every comment - unnecessary amount of required internal meetings that waste time, resources, and energy - High turnover, and constant changes / realignments (4 book changes in 1 year, 4 manages in 1 year) - Not supportive of higher education and if you want a work life balance, you’ll be seen as “not bought in” ... be prepared to work till sickness (quite literally) it you accept a job here - Internal mobility is challenging if you’re remote

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    13 people found this review helpful
  3. 5.0
    Current Employee

    If you want to work in tech sales you want to work here

    Apr 15, 2021 - Account Executive in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Established but still growing fast -If you're willing to put in the work, Yext is eager to compensate you extremely well

    Cons

    No cons. Glassdoor made me fill this out

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  4. 4.0
    Former Employee

    High-growth company constantly evolving

    Apr 19, 2021 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome leadership, constantly innovating and evolving.

    Cons

    Can be faced with rapid change where it's difficult to meet expectations.

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  5. 2.0
    Former Employee

    Do Your HOMEWORK and Ask the Tough Questions

    Mar 24, 2021 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great reps across the sales org who genuinely want to help each other succeed -Technology is genuinely very cutting edge - Answers is fantastic and poised to take over an untapped section of the marketplace, especially in the wake of digitization brought on by the pandemic -Upper management initially seems to be very understanding of the implications of the pandemic from a sales perspective (notice I said UPPER. Middle management doesn't give a care to what's going on in the world - even if there's an actual coup at the Capitol, you'd better be making your 30 dials!) -Compensation is decent and benefits are standard

    Cons

    Yext, I wanted to like you so badly. They do a fantastic job during the interview process of getting people completely bought into the vision, dangle the promise of a shiny new NYC headquarters, stock options, etc....which of course depends that you stay with the company once the pandemic is over. However, once you're in seat, the sales culture rears its ugly head. Like other reviews have said, the CBU is a nonstop firehose of belittlement, fear management, unattainable quotas (that keep going up even though the vast majority of reps are nowhere close to hitting them) measured by months...nay, WEEKS, to the end effect that if you don't have something to speak about closing within the next 5 business days, the sheer thought of joining a forecast meeting is anxiety inducing. Sure, some people thrive in this environment. But the end result is then that those who get "promoted" to managerial roles only continue to perpetuate this cycle of dialing for the sake of dialing with no formal training on things like articulating the Yext value prop, logging activity again for the sake of looking busy, and needless meetings in the early morning and late evening for....no reason other than again, to "look busy." The only reason CBU hits their numbers is a few large deals that slip in due to luck. And I'd be curious what the turnover rate is...it must be high. But Yext does not CARE. Yext claims to not have let anyone go during the pandemic. This may be true (I honestly don't know) - but what I will say is that with the massive re-orgs within the sales organization over the last couple months, they have essentially forced a large number of people to quit by slotting them into jobs they did not interview or sign up for. Think enterprise sellers used to year long sales cycles suddenly being held to weekly/monthly quotas and constant cold calling. I knew a few people hired into the enterprise team and then moved to CBU (dramatically different culture) after only 2-3 months on the job - that's essentially how long it takes to go through onboarding with no chance to actually prove themselves before being essentially transferred "down." One can only assume how much poor planning had to go into the process of HIRING for a team that presumably was being dissolved in the weeks ahead. If you're considering a role in sales here, ASK THE HARD QUESTIONS. Not just around the team you're interviewing for, but ask about dissolution of teams, turnover, etc. It sounds psychologically secure that they haven't let anyone go during the pandemic until you realize it's just so they can force people into roles that will essentially force them to quit.

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    10 people found this review helpful
  6. 2.0
    Former Employee, more than 1 year

    Losing direction, purpose

    Apr 15, 2021 - Account Executive in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent base salary, great benefits, nice accelerators, and smart co-workers

    Cons

    Trying to be too many things and mastering none, aside from Listings which they practically give away, arrogant leadership, unequal pay for females, too many internal meetings, over complicating anything and everything

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    1 person found this review helpful
  7. 1.0
    Former Employee, more than 1 year

    Confusing product with a stretch for an ROI. Toxic Culture.

    Apr 29, 2021 - Enterprise Account Executive in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, benefits, when office was open, food, snacks, awesome peers. Super sexy company. Awesome kickoffs. Stock

    Cons

    Toxic culture of arrogance from top down. A "kiss the ring" attitude in the "presence" of leadership. Cutthroat and unnecessary stress from internal politics.

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    2 people found this review helpful
  8. 2.0
    Former Employee, more than 1 year

    Great Product - Toxic Culture

    Apr 19, 2021 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Product (Listings & Reviews) Benefits Customer Events Colleagues Tools & Ressources

    Cons

    Unqualified & inefficient regional Sales Management Micromanagement Toxic Atmosphere Loosing focus and customers due to bad Management decisions

    2 people found this review helpful
  9. 3.0
    Former Employee, more than 1 year

    Executive team is great, but middle managers are a cancer

    Feb 22, 2021 - Account Executive in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay commensurate with experience. Technology is really strong.

    Cons

    Harassment, belittling, and do-nothing sales managers.

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    13 people found this review helpful
  10. 5.0
    Current Employee

    Amazing company that’s a rocket ship

    Feb 1, 2021 - Senior Account Executive in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    World class organization from the top to the bottom. Great growth opportunities. Exceptional technologies that are only getting better.

    Cons

    It’s in hyper growth mode with a lot of change. If you don’t have grit and a strong work ethic, it might not be right for you

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Viewing 1 - 10 of 38 Reviews

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