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    Sun Life Reviews

    Updated 19 September, 2018
    321 reviews

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    Canada - All CitiesFull-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Sun Life CEO Dean Connor
    Dean Connor
    151 Ratings
    Top CEO 2018

    321 Employee Reviews

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    Pros

    • "I am allowed to work from home a couple days which helps because I live pretty far away" (in 52 reviews)

    • "Advisers offer good benefits to its staff" (in 75 reviews)

    Cons

    • "Too much effort to keep senior management happy" (in 22 reviews)

    • "no room for advancement, stressful" (in 14 reviews)

    More Pros and Cons

    1. Helpful (2)

      "Financial Advisor"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Toronto, ON
      Current Employee - Anonymous Employee in Toronto, ON

      I have been working at Sun Life full-time (More than a year)

      Pros

      Great benefits, work culture, and office

      Cons

      There aren't any I can think of.

    2. "Established corporation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager in Kitchener, ON
      Former Employee - Manager in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sun Life full-time (More than a year)

      Pros

      Well established corporation with significant investment into processes and methodologies meant to provide a clear delineation of each team's, and person's, responsibilities and objectives.

      Leadership is good and committed, always supportive and willing to adjust to their employee's situation (at least that was my experience). Lots of opportunities for internal promotions and role changes, if one is willing and has the necessary skills and experience.

      Cons

      It's a big and established company with lots of processes that sometimes get in the way of getting things done quicker. Benefits were great, but pay bands are too low for the type of role I fulfilled.

      Advice to Management

      Continue the great people leadership I experienced, but there needs to be more urgency to get things done quicker.

      3. Join the Sun Life team
      See Our Latest Jobs

    3. "Case manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Case Manager in Toronto, ON
      Current Employee - Case Manager in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than 5 years)

      Pros

      Flexible work options, friendly coworkers

      Cons

      Good benefits but we pay through the nose for them

    4. "Nice place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Consultant in Waterloo, ON
      Current Employee - Business Consultant in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than 8 years)

      Pros

      Flexible, Nice people, Good benefits, Bonus for everyone, job security, Lots of job variety, education reimbursement options.

      Cons

      Compensation when climbing internal isn't balanced.
      Some roles can be very stressful with unreasonable workload.

    5. "Overall it is a great company to work for with benefits and with a flexible schedule that allows you to work from home."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Analyst in Toronto, ON
      Current Employee - Business Analyst in Toronto, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Sun Life full-time (More than 5 years)

      Pros

      Employee benefits are great, flexibility to work from home, easy to progress internally.

      Cons

      No support for new hires, expectations can be unrealistic at times, professional roles are under compensated in comparison to the complex nature of the job.

    6. Helpful (1)

      "Financial Advisor/Planner"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Planner in Scarborough, ON
      Current Employee - Financial Planner in Scarborough, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than 3 years)

      Pros

      Great compensation model and it's very unique in the industry. Support from management team and head office is incomparable. They advocate the importance of getting a designation and they helped me alot to achieve my CFP. The quality of training in the Scarborough Financial Centre is great.

      Cons

      Work long hours but it can be very flexible. Sometimes clients would cancel appointments last minute but that's normal so I just have to have a contingency plan of my activities.

      Advice to Management

      Continue to support us on business development.

    7. "Financial Customer Care Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Customer Care Representative in Montreal, QC
      Current Employee - Financial Customer Care Representative in Montreal, QC

      I have been working at Sun Life full-time (More than 3 years)

      Pros

      Good benefits starting day 1, pension plan and stock purchase plan

      Cons

      Starts with 2 weeks vacations, poor career opportunities in investments

    8. "Associate Analyst"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Toronto, ON
      Former Employee - Anonymous Employee in Toronto, ON

      I worked at Sun Life full-time (More than 3 years)

      Pros

      Good work culture at this organization

      Cons

      Can't think of anything wrong

    9. "Company Review"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Toronto, ON
      Current Employee - Anonymous Employee in Toronto, ON

      I have been working at Sun Life full-time (Less than a year)

      Pros

      Pay scale is comparatively best into the market.

      Cons

      There is no as such cons.

      Advice to Management

      nothing as of now.

    10. "SunAdvantage"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Client Services Administrator in Montreal, QC
      Current Employee - Client Services Administrator in Montreal, QC

      I have been working at Sun Life full-time (More than 5 years)

      Pros

      Good benefits, bonus if you qualify. I like my coworkers for the most part.

      Cons

      Department has been short staffed for the whole 6 years I've been here; so much mandatory overtime. Little to no room for movement. Lots of promises made but not kept. Different rules for different people; definitely play favourites. Raises this year weren't even cost of living even though business increased and company made billions. They say they are flexible with good work life balance but they hassled 3 pregnant women on my team about their "excessive" appointments and one ended up on stress leave. Certain employees get away with whatever they want and everyone else picks up the slack.

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