Sun Life Reviews
Updated Jun 14, 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Personnel/Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labour & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Contract
- Part-time
- Full-time
- Apprentice
- Intern
- Freelance
Select a location...
- Worldwide
- Canada - All Cities
- - Ontario
- - Toronto, ON Area
- - Kingston, ON
- - Owen Sound, ON
- - Sudbury, ON
- - Kitchener, ON Area
- - London, ON Area
- - Ottawa, ON Area
- - Windsor, ON Area
- - Alberta
- - Lethbridge, AB
- - Calgary, AB Area
- - Edmonton, AB Area
- - British Columbia
- - Penticton, BC
- - Smithers, BC
- - Vancouver, BC Area
- - Victoria, BC Area
- - Manitoba
- - Winnipeg, MB Area
- - New Brunswick
- - Moncton, NB
- - Fredericton, NB Area
- - Saint John, NB Area
- - Nova Scotia
- - Halifax, NS Area
- - Prince Edward Island
- - Charlottetown, PE
- - Toronto, PE
- - Quebec
- - Montreal, QC Area
- - Saskatchewan
- - Regina, SK Area
- Argentina - All Cities
- - Buenos Aires
- - Buenos Aires, Argentina Area
- Australia - All Cities
- - Victoria
- - Melbourne, Australia Area
- Cameroon - All Cities
- - Littoral
- - Douala
- China - All Cities
- - Beijing
- - Beijing, China Area
- Hong Kong - All Cities
- - Yung Shue Wan, Hong Kong Area
- - Kowloon City
- India - All Cities
- - Delhi
- - New Delhi, India Area
- - Haryana
- - Punjab
- - Payal
- - Telangana
- - Hyderabad, India Area
- - Uttar Pradesh
- - Gurgaon, Uttar Pradesh, Uttar Pradesh
- - West Bengal
- - Gur Gram
- - North Twenty Four Parganas
- Indonesia - All Cities
- - Jakarta
- - Jakarta, Indonesia Area
- Ireland - All Cities
- - Munster
- - Cork, Ireland Area
- - Waterford, Ireland Area
- - Waterford
- - Dungarvan, Waterford, Waterford
- Italy - All Cities
- - Lombardy
- - Milan, Italy Area
- Malaysia - All Cities
- - Kuala Lumpur
- - Kuala Lumpur, Malaysia Area
- Philippines - All Cities
- - Bataan
- - Cebu City, Philippines Area
- - Davao
- - Davao
- - General Santos
- - General Santos
- - Leyte
- - Palo, Leyte, Leyte
- - Manila
- - Manila, Philippines Area
- - Mindoro Occidental
- - National Capital Region
- - Pangasinan
- - Dagupan, Pangasinan, Pangasinan
- - Pasay
- - Province of Cebu
- - Rizal
- Singapore - All Cities
- - West
- - Singapore, Singapore Area
- United Kingdom - All Cities
- - England
- - London, United Kingdom Area
- - Reading, United Kingdom Area
- United States - All Cities
- - Arizona
- - Phoenix, AZ, United States Area
- - California
- - Los Angeles, CA, United States Area
- - San Jose, CA, United States Area
- - Colorado
- - Denver, CO, United States Area
- - Connecticut
- - Hartford, CT, United States Area
- - Florida
- - Jacksonville, FL, United States Area
- - Miami-Fort Lauderdale, FL, United States Area
- - Orlando, FL, United States Area
- - Pensacola, FL, United States Area
- - Indiana
- - Chicago, IL, United States Area
- - Indianapolis, IN, United States Area
- - Maine
- - Portland, ME, United States Area
- - Maryland
- - Baltimore, MD, United States Area
- - Massachusetts
- - Boston, MA, United States Area
- - Providence, RI, United States Area
- - Worcester, MA, United States Area
- - Minnesota
- - Minneapolis-St. Paul, MN, United States Area
- - Missouri
- - Hannibal, MO, United States Area
- - Kansas City, MO, United States Area
- - New Hampshire
- - New Portsmouth, NH
- - Manchester, NH, United States Area
- - New York State
- - New York City, NY, United States Area
- - Ohio
- - Cincinnati, OH, United States Area
- - Cleveland, OH, United States Area
- - South Carolina
- - Charleston, SC, United States Area
- - Texas
- - Dallas-Fort Worth, TX, United States Area
- - Houston, TX, United States Area
- - Washington State
- - Seattle, WA, United States Area
- Vietnam - All Cities
- - Hồ Chí Minh
- - Ho Chi Minh, Vietnam Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Dean Connor
367 Ratings
Pros
"Doing very well at maintaining comraderie in a remote work environment" (in 111 reviews)
"Good Benefits (specially Insurance policies)" (in 88 reviews)
Cons
"Poor middle management, lots of turnover with senior management" (in 27 reviews)
"Honestly, none: it is a wonderful work environment" (in 19 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Great culture, good work life balance, good career progression opportunities
Cons
Good place if you work hard, find the right team and make the most of opportunities
- Current Employee, more than 3 years★★★★★
Pros
Great community, culture, and overall compensation
Cons
Cannot think of any immediate cons
- Current Employee, less than 1 year★★★★★
Pros
The benefits here are really great and I appreciate it. They arranged so we could merge our sick days and personal emergency days in case we needed to take a COVID19 quarantine. The work is decent and not super hard just tedious
Cons
I think it depends on the team you're on but my team can be very bad. We're constantly understaffed because there's such a high turnover with staff. Management likes to say they care about us but they just tell you you're okay even if you're trying to ask for help. Teammates can be very transphobic or dismissive of important topics - brush off equality training like it can be easily skipped. Also, Sunlife loves to talk about how much they love their essential workers but won't pay us a good living wage so we can continue to work and take care of our families.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
The company is shifting from an old corporate mentality of keep your head low, do your work and don't complain to speak up and be proud of who you are and what you can bring to the table. Leadership is highly supportive of their staff.
Cons
The job is mundane and repetitive. The volume of inquiries is high.
- Current Employee, more than 10 years★★★★★
Pros
Lots of opportunities Great people to work with Very end client focused Lots of technology and tools available to do your job
Cons
Senior mgmt - huge turnover in the last few years, so new individuals don't understand the business or the company culture and as a result things are going downhill. The new senior managers don't value or appreciate the staff, knowledge and experience so they just let people go left, right and centre. Staff morale has definitely decreased over the last two years and if the did an employee engagement survey not I think they would be shocked at the results. Large organization so can take time and a lot of processes to get projects approved.
Continue reading - Current Employee, more than 1 year★★★★★
Good company to work, great work-life balance, decent salary and benefit
RecommendCEO ApprovalBusiness OutlookPros
Good company to work, great work-life balance, decent salary and benefit
Cons
Salary is not up to the pega market in Canada
Continue reading - Current Employee★★★★★
Pros
Benefits, colleagues, inclusivity, positive work environment
Cons
None that I can think of
- Current Employee, more than 10 years★★★★★
Pros
I've been at this company for some time in various roles. There are endless opportunities to shape your career path and wonderful people who work here.
Cons
Sun Life is going through the growing pains of morphing a 150 year old company from the old structure of working to a more modern way, but there still of long-timers who act as road blocks to progress, simply because that's the way it was always done. This seems to be finally shifting. Project workload is huge and doesn't stop for breaks. Come prepared to work hard and long.
- Former Employee, more than 3 years★★★★★
Pros
Amazing Challenging Great Team LOcation Dont commute I would totally go back with another contract
Cons
None to mention Everybody is great
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Nice workers. Good chance to learn how to communicate with customers
Cons
No fixed time have to work by yourself
Join the Sun Life team
Popular Careers with Sun Life Job Seekers
Financial Advisor
Learn About the JobRotational Leadership Development Program
Learn About the JobBusiness Analyst
Learn About the JobDisability Case Manager
Learn About the JobActuarial Analyst
Learn About the JobFinancial Analyst
Learn About the JobAssistant Vice President
Learn About the JobData Analyst
Learn About the JobWork at Sun Life? Share Your Experiences
Sun Life
Click to Rate