Sun Life Reviews | Glassdoor.ca

Sun Life Reviews

Updated Sep 16, 2019

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Found 394 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
91%
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
199 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (8)

    "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time for more than 5 years

    Pros

    Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

    Cons

    Routine daily responsibilities can sometimes become boring.

    Advice to Management

    Stay the course...

    Sun Life2018-12-03
  2. "Employee oriented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Service Specialist in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for more than 10 years

    Pros

    Will always give you tons of opportunity to grow

    Cons

    Call centers are open till 8

    Advice to Management

    Too much work can exhaust your employees causing absence. If work can be distributed and the right amont of employees full time and part time we can cover the gaps that fulltime dont want to do till 8.

    Sun Life2019-09-12
  3. "It is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for more than 3 years

    Pros

    They have great people and leaders

    Cons

    Sometimes it is too big of a company

    Sun Life2019-09-05
  4. "tedious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analytics Manager in Waterloo, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Sun Life full-time for more than 3 years

    Pros

    Work is generally easy, not a taxing job at all.

    Cons

    No one cares, objectives for the business are entirely divorced from anything that would actually help real customers, you will lose your mind in endless meetings where executives flip flop on decisions every week.

    Advice to Management

    I wouldn't give advice to these jerks. It's only matter of time before all their customers die and they go bankrupt.

    Sun Life2019-09-14
  5. "Certified Financial Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advisor in Waterloo, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sun Life full-time for more than 8 years

    Pros

    Estate and Financial Planning Specialist.

    Cons

    Constant Management changes. Lack of stability.

    Advice to Management

    Continued Education

    Sun Life2019-08-30
  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - National Account Executive in Toronto, ON
    Neutral Outlook
    Approves of CEO

    I worked at Sun Life full-time for more than 10 years

    Pros

    Very forward thinking company with excellent digital technology

    Cons

    Recent high turnover in staff and management

    Sun Life2019-08-29
  7. "Great place for early stage career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time for more than a year

    Pros

    Great benefits, attractive salary, opportunities for growth/learning, ethical leadership.

    Cons

    Lots of organization change occurring, impacting several employees. Employees start to feel like mere headcounts.

    Advice to Management

    Reorganization happens too often and it gives people anxiety. Although it's motivation to work hard, there are no guarantees that hard work will pay off.

    Sun Life2019-09-09
  8. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advisor in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for less than a year

    Pros

    Unlimited income, flexible hours, be your own boss.

    Cons

    Hard work, long hours, stressful

    Sun Life2019-08-24
  9. "Overall a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Consultant in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for more than 5 years

    Pros

    highly collaborative teams. Management very concerned with making sure employees are heard and have a good working environment

    Cons

    risk adverse organization. Very hard to make changes or innovate due to risk of failure.

    Advice to Management

    Very slow adoption of Agile due to Business not understand the process and and leaders not buying into the change thats needed. Need younger and/or more open minded leadership that doesnt just talk about change but actually drives it

    Sun Life2019-08-23
  10. "Good culture, good people, open atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for more than 8 years

    Pros

    Reputable company, established, encourages open communication. Lots of online courses available.

    Cons

    Culture differs by team - some teams / business units are open and inviting, others are closed off, elitist. Can be difficult to move up once you get to a certain level. Paid parking is too expensive. Wellness program is sub-par.

    Sun Life2019-09-05
Found 394 reviews