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    Sun Life Reviews

    Updated 16 January, 2019
    337 reviews

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    Canada - All Cities
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Sun Life CEO Dean Connor
    Dean Connor
    162 Ratings
    Top CEO 2018

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Great benefits and work from home opportunities" (in 55 reviews)

    • "Advisers offer good benefits to its staff" (in 80 reviews)

    Cons

    • "Too much effort to keep senior management happy" (in 22 reviews)

    • "no room for advancement, stressful" (in 14 reviews)

    More Pros and Cons
    1. Featured Review

      "Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Kitchener, ON
      Former Employee - Customer Service Representative in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sun Life full-time (More than 5 years)

      Pros

      Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

      Cons

      Routine daily responsibilities can sometimes become boring.

      Advice to Management

      Stay the course...

    2. "Superb employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Toronto, ON
      Current Employee - Anonymous Employee in Toronto, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Sun Life full-time (More than 10 years)

      Pros

      Top employer rating, great brand name. Building towards offering a digital platform

      Cons

      Limited employment opportunities for those not interested in sales.

      3. Join the Sun Life team
      See Our Latest Jobs

    3. Helpful (3)

      "Advisor at Sun Life"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Advisor in Scarborough, ON
      Current Employee - Advisor in Scarborough, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than a year)

      Pros

      The Scarborough Financial Centre located in Highway 401 & Kennedy Rd has an amazing culture. I continuously receive solid support from my manager and the entire management team. I love this career because it allows me to build strong relationships with my clients and help them achieve lifetime financial security via top quality solutions provided through Sun Life. Income is definitely above average compared to my previous roles as my past compensation was only salary-based. With the Sun Life Financial Advisor role I get compensated directly from the plans I help my clients implement

      Cons

      Have more paperless process to be more efficient with admin.

      Advice to Management

      Keep up the great work Scarborough Financial Centre Management team! You're awesome!

    4. "It can be a rewarding Job but believe me it is VERY HARD. You can lose a lot of money"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Advisor in Toronto, ON
      Former Employee - Advisor in Toronto, ON

      I worked at Sun Life (More than a year)

      Pros

      Your time becomes your own. you are very flexible. Ideal for parents

      Cons

      They do not give you clients you must get your own

      Advice to Management

      Be more honest with potential hires about the difficulty of the job

    5. Helpful (3)

      "Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Advisor in Scarborough, ON
      Current Employee - Financial Advisor in Scarborough, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than 10 years)

      Pros

      A competitive salary and incentives package, including an annual bonus program that recognizes stronger performances with higher rewards. Excellent recognition program and state of the art training system and owning and growing your business.

      Cons

      It is not easy there’s ups and down. You have to have the market.

    6. "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Analyst in Waterloo, QC
      Current Employee - Analyst in Waterloo, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than 5 years)

      Pros

      Ability to grow in the company
      Great benefits, pension

      Cons

      None, although if I had to choose, onsite parking can be a challenge

    7. "intership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Internship in Montreal, QC
      Current Employee - Internship in Montreal, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life (Less than a year)

      Pros

      Good place to start

      Cons

      Did not get too much expertise

    8. "Benefits Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Benefits Consultant in Toronto, ON
      Current Employee - Benefits Consultant in Toronto, ON

      I have been working at Sun Life full-time (More than 3 years)

      Pros

      Good benefits plan, and DC pension.

      Cons

      Silo'd work streams, slow moving projects.

    9. "A good company overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Financial Analyst in Toronto, ON
      Former Employee - Financial Analyst in Toronto, ON
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Sun Life full-time (More than a year)

      Pros

      Good work environment
      Established systems
      Support for community

      Cons

      Lacking in employee engagement
      Performance appraisal is subject to whims of the bosses. No concrete, measurable KPIs

      Advice to Management

      Work on improving employee appeaisal system- it would be really helpful if Agile practices can be introduced to have increases frequency of employee / manager performance feedback, not just a mid month /yearly cycle.

    10. "Summer Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Student in Toronto, ON
      Former Employee - Student in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sun Life (Less than a year)

      Pros

      Offer exposure to wide variety of fields. Like students who show a keens interest and make you feel like you could come back.

      Cons

      Very large, hard to understand working is meaningful or impactful.