Sun Life Reviews

Updated Jun 14, 2021

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4.1
83%
Recommend to a Friend
96%
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
367 Ratings
Pros
  • "Doing very well at maintaining comraderie in a remote work environment(in 111 reviews)

  • "Good Benefits (specially Insurance policies)(in 88 reviews)

  • Cons
  • "Poor middle management, lots of turnover with senior management(in 27 reviews)

  • "Honestly, none: it is a wonderful work environment(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Finance

      Jun 13, 2021 - Director in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, good work life balance, good career progression opportunities

      Cons

      Good place if you work hard, find the right team and make the most of opportunities

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    2. 5.0
      Current Employee, more than 3 years

      Great Employer

      Jun 9, 2021 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great community, culture, and overall compensation

      Cons

      Cannot think of any immediate cons

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    3. 3.0
      Current Employee, less than 1 year

      Good Benefits, Okay Work, but Bad Pay for Essential Workers

      Apr 8, 2021 - Image Services in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits here are really great and I appreciate it. They arranged so we could merge our sick days and personal emergency days in case we needed to take a COVID19 quarantine. The work is decent and not super hard just tedious

      Cons

      I think it depends on the team you're on but my team can be very bad. We're constantly understaffed because there's such a high turnover with staff. Management likes to say they care about us but they just tell you you're okay even if you're trying to ask for help. Teammates can be very transphobic or dismissive of important topics - brush off equality training like it can be easily skipped. Also, Sunlife loves to talk about how much they love their essential workers but won't pay us a good living wage so we can continue to work and take care of our families.

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    4. 5.0
      Current Employee, more than 8 years

      Great leader in mental health!

      May 27, 2021 - Applications Specialist in Montreal, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company is shifting from an old corporate mentality of keep your head low, do your work and don't complain to speak up and be proud of who you are and what you can bring to the table. Leadership is highly supportive of their staff.

      Cons

      The job is mundane and repetitive. The volume of inquiries is high.

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    5. 5.0
      Current Employee, more than 10 years

      Fantastic Company

      Mar 28, 2021 - AVP-Operations in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities Great people to work with Very end client focused Lots of technology and tools available to do your job

      Cons

      Senior mgmt - huge turnover in the last few years, so new individuals don't understand the business or the company culture and as a result things are going downhill. The new senior managers don't value or appreciate the staff, knowledge and experience so they just let people go left, right and centre. Staff morale has definitely decreased over the last two years and if the did an employee engagement survey not I think they would be shocked at the results. Large organization so can take time and a lot of processes to get projects approved.

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      2 people found this review helpful
    6. 3.0
      Current Employee, more than 1 year

      Good company to work, great work-life balance, decent salary and benefit

      Jun 11, 2021 - Applications Designer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work, great work-life balance, decent salary and benefit

      Cons

      Salary is not up to the pega market in Canada

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    7. 5.0
      Current Employee

      Happy under the sun

      Jun 1, 2021 - Disability Case Manager in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, colleagues, inclusivity, positive work environment

      Cons

      None that I can think of

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    8. 4.0
      Current Employee, more than 10 years

      Plenty of opportunities

      May 25, 2021 - Digital Marketing Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've been at this company for some time in various roles. There are endless opportunities to shape your career path and wonderful people who work here.

      Cons

      Sun Life is going through the growing pains of morphing a 150 year old company from the old structure of working to a more modern way, but there still of long-timers who act as road blocks to progress, simply because that's the way it was always done. This seems to be finally shifting. Project workload is huge and doesn't stop for breaks. Come prepared to work hard and long.

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    9. 5.0
      Former Employee, more than 3 years

      Manager

      May 30, 2021 - Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing Challenging Great Team LOcation Dont commute I would totally go back with another contract

      Cons

      None to mention Everybody is great

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    10. 5.0
      Former Employee, less than 1 year

      Good Opportunity

      May 29, 2021 - Marketing Associate in Richmond Hill, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice workers. Good chance to learn how to communicate with customers

      Cons

      No fixed time have to work by yourself

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    Viewing 1 - 10 of 1,191 Reviews

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