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    Sun Life Reviews

    Updated Sep 16, 2019

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    Found 394 reviews

    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    70%
    Recommend to a Friend
    91%
    Approve of CEO
    Sun Life CEO Dean Connor
    Dean Connor
    199 Ratings
    Pros
    Cons
    More Pros and Cons
    1. Featured Review
      Helpful (8)

      "Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sun Life full-time for more than 5 years

      Pros

      Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

      Cons

      Routine daily responsibilities can sometimes become boring.

      Advice to Management

      Stay the course...

      Sun Life2018-12-03

    2. "Employee oriented"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Member Service Specialist in Montreal, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time for more than 10 years

      Pros

      Will always give you tons of opportunity to grow

      Cons

      Call centers are open till 8

      Advice to Management

      Too much work can exhaust your employees causing absence. If work can be distributed and the right amont of employees full time and part time we can cover the gaps that fulltime dont want to do till 8.

      Sun Life2019-09-12
      3. Join the Sun Life team
      See Our Latest Jobs

    3. "It is a great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time for more than 3 years

      Pros

      They have great people and leaders

      Cons

      Sometimes it is too big of a company

      Sun Life2019-09-05

    4. "tedious"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Analytics Manager in Waterloo, ON
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Sun Life full-time for more than 3 years

      Pros

      Work is generally easy, not a taxing job at all.

      Cons

      No one cares, objectives for the business are entirely divorced from anything that would actually help real customers, you will lose your mind in endless meetings where executives flip flop on decisions every week.

      Advice to Management

      I wouldn't give advice to these jerks. It's only matter of time before all their customers die and they go bankrupt.

      Sun Life2019-09-14

    5. "Certified Financial Planner"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Advisor in Waterloo, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Sun Life full-time for more than 8 years

      Pros

      Estate and Financial Planning Specialist.

      Cons

      Constant Management changes. Lack of stability.

      Advice to Management

      Continued Education

      Sun Life2019-08-30

    6. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - National Account Executive in Toronto, ON
      Neutral Outlook
      Approves of CEO

      I worked at Sun Life full-time for more than 10 years

      Pros

      Very forward thinking company with excellent digital technology

      Cons

      Recent high turnover in staff and management

      Sun Life2019-08-29

    7. "Great place for early stage career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sun Life full-time for more than a year

      Pros

      Great benefits, attractive salary, opportunities for growth/learning, ethical leadership.

      Cons

      Lots of organization change occurring, impacting several employees. Employees start to feel like mere headcounts.

      Advice to Management

      Reorganization happens too often and it gives people anxiety. Although it's motivation to work hard, there are no guarantees that hard work will pay off.

      Sun Life2019-09-09

    8. "Great Place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Advisor in Ottawa, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time for less than a year

      Pros

      Unlimited income, flexible hours, be your own boss.

      Cons

      Hard work, long hours, stressful

      Sun Life2019-08-24

    9. "Overall a good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Systems Consultant in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time for more than 5 years

      Pros

      highly collaborative teams. Management very concerned with making sure employees are heard and have a good working environment

      Cons

      risk adverse organization. Very hard to make changes or innovate due to risk of failure.

      Advice to Management

      Very slow adoption of Agile due to Business not understand the process and and leaders not buying into the change thats needed. Need younger and/or more open minded leadership that doesnt just talk about change but actually drives it

      Sun Life2019-08-23

    10. "Good culture, good people, open atmosphere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Analyst in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time for more than 8 years

      Pros

      Reputable company, established, encourages open communication. Lots of online courses available.

      Cons

      Culture differs by team - some teams / business units are open and inviting, others are closed off, elitist. Can be difficult to move up once you get to a certain level. Paid parking is too expensive. Wellness program is sub-par.

      Sun Life2019-09-05
    Found 394 reviews
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