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    Sun Life Reviews

    Updated 21 March, 2019
    348 reviews

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    Canada - All Cities
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Sun Life CEO Dean Connor
    Dean Connor
    169 Ratings
    Top CEO 2018

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Great benefits and work from home opportunities" (in 55 reviews)

    • "Good benefits and salary packages with bonus available" (in 81 reviews)

    Cons

    • "Too much effort to keep senior management happy" (in 22 reviews)

    • "no room for advancement, stressful" (in 14 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (2)

      "Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Kitchener, ON
      Former Employee - Customer Service Representative in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sun Life full-time (More than 5 years)

      Pros

      Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

      Cons

      Routine daily responsibilities can sometimes become boring.

      Advice to Management

      Stay the course...

    2. "Talent Acquisition"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Talent Acquisition in Montreal, QC
      Former Employee - Talent Acquisition in Montreal, QC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Sun Life full-time (More than a year)

      Pros

      Great company.
      Great work life balance.

      Cons

      Very corporate and slow progression.

      3. Join the Sun Life team
      See Our Latest Jobs

    3. "Financial Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Advisor in Kitchener, ON
      Current Employee - Financial Advisor in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than a year)

      Pros

      Own hours, comission, flexible

      Cons

      Commision, without clients, no pay coming in

    4. "Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Advisor in Mississauga, ON
      Current Employee - Financial Advisor in Mississauga, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Sun Life full-time (More than 5 years)

      Pros

      Flexibility, great brand, good products

      Cons

      Compensation, no culture, terrible back office

      Advice to Management

      Help advisors develop wholistic business

    5. "Financial Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Montreal, QC
      Current Employee - Anonymous Employee in Montreal, QC
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Sun Life full-time (Less than a year)

      Pros

      very helping environment, great location

      Cons

      earn on commission, work on your own business

    6. "Financial analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Montreal, QC
      Former Employee - Anonymous Employee in Montreal, QC

      I worked at Sun Life full-time (More than a year)

      Pros

      Great medical benefits, pension plan

      Cons

      mandatory overtime during tax season

    7. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Lethbridge, AB
      Current Employee - Manager in Lethbridge, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (More than 5 years)

      Pros

      Good benefits and salary packages with bonus available

      Cons

      Not hiring in Lethbridge (for Sunlife US business)

    8. Helpful (1)

      "Mixed cross-border experience!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Client Service Specialist in Lethbridge, AB
      Former Employee - Client Service Specialist in Lethbridge, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sun Life full-time (More than 3 years)

      Pros

      - great benefits package
      - lean management practices
      - IT is based in IRELAND! Just so enjoyable to talk to.
      - plenty of opportunity for growth and upward movement

      Cons

      - specifically, I worked in the US Customer Service office (which was based in Canada, 100% telecommuting).
      - in my last few months, Sun Life speedily merged service centres with Assurant, a company they'd purchased.
      - that merging was poorly handled, leading to call wait times of over 40 minutes (where the US call centre had previous been 30 seconds-2 mins).
      - there was poor, inadequate training given to Sun Life employees who were expected to work within the existing Assurant platform
      - although employees worked from home, it was nearly impossible to move to a new location, and carry the job with you.

      Advice to Management

      - heed the concerns of employees, particularly those with great evaluations, proven work ethic (after all, everything is tracked!)
      - lean management practices were dropped in the midst of the merger - keeping those would have been helpful

    9. "Great training, atmosphere, and company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Advisor in Halifax, NS
      Current Employee - Advisor in Halifax, NS
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life full-time (Less than a year)

      Pros

      Pay, training, management, freedom, company reputation

      Cons

      Hard work (you don't know the half of it)

    10. "Financial Planning Analysis"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Financial Analyst in New Toronto, ON
      Current Employee - Senior Financial Analyst in New Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sun Life (Less than a year)

      Pros

      Agile workplace for everyone in canada

      Cons

      Over competitive for all the employees