Sun Life Reviews | Glassdoor.ca

Sun Life Reviews

Updated 21 March, 2019
348 reviews

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Canada - All Cities

3.6
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Employee Reviews

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Pros
  • "Great benefits and work from home opportunities" (in 55 reviews)

  • "Good benefits and salary packages with bonus available" (in 81 reviews)

Cons
  • "Too much effort to keep senior management happy" (in 22 reviews)

  • "no room for advancement, stressful" (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kitchener, ON
    Former Employee - Customer Service Representative in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

    Cons

    Routine daily responsibilities can sometimes become boring.

    Advice to Management

    Stay the course...


  2. "Talent Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition in Montreal, QC
    Former Employee - Talent Acquisition in Montreal, QC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than a year)

    Pros

    Great company.
    Great work life balance.

    Cons

    Very corporate and slow progression.

  3. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Kitchener, ON
    Current Employee - Financial Advisor in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    Own hours, comission, flexible

    Cons

    Commision, without clients, no pay coming in


  4. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Mississauga, ON
    Current Employee - Financial Advisor in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Flexibility, great brand, good products

    Cons

    Compensation, no culture, terrible back office

    Advice to Management

    Help advisors develop wholistic business


  5. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC
    Current Employee - Anonymous Employee in Montreal, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (Less than a year)

    Pros

    very helping environment, great location

    Cons

    earn on commission, work on your own business


  6. "Financial analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Sun Life full-time (More than a year)

    Pros

    Great medical benefits, pension plan

    Cons

    mandatory overtime during tax season


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lethbridge, AB
    Current Employee - Manager in Lethbridge, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Good benefits and salary packages with bonus available

    Cons

    Not hiring in Lethbridge (for Sunlife US business)

  8. Helpful (1)

    "Mixed cross-border experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Lethbridge, AB
    Former Employee - Client Service Specialist in Lethbridge, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    - great benefits package
    - lean management practices
    - IT is based in IRELAND! Just so enjoyable to talk to.
    - plenty of opportunity for growth and upward movement

    Cons

    - specifically, I worked in the US Customer Service office (which was based in Canada, 100% telecommuting).
    - in my last few months, Sun Life speedily merged service centres with Assurant, a company they'd purchased.
    - that merging was poorly handled, leading to call wait times of over 40 minutes (where the US call centre had previous been 30 seconds-2 mins).
    - there was poor, inadequate training given to Sun Life employees who were expected to work within the existing Assurant platform
    - although employees worked from home, it was nearly impossible to move to a new location, and carry the job with you.

    Advice to Management

    - heed the concerns of employees, particularly those with great evaluations, proven work ethic (after all, everything is tracked!)
    - lean management practices were dropped in the midst of the merger - keeping those would have been helpful


  9. "Great training, atmosphere, and company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Halifax, NS
    Current Employee - Advisor in Halifax, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (Less than a year)

    Pros

    Pay, training, management, freedom, company reputation

    Cons

    Hard work (you don't know the half of it)


  10. "Financial Planning Analysis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in New Toronto, ON
    Current Employee - Senior Financial Analyst in New Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life (Less than a year)

    Pros

    Agile workplace for everyone in canada

    Cons

    Over competitive for all the employees