Pros
Great company to have on your resume. Culture seemed solid in 2021 and prior.
Cons
My manager from 2022-2023 was an ego maniac with an inferiority complex. I watched her degrade and tear down every person on our team and systematically terminate all but 2. She would create false narratives about her staff and sadly her boss believes she’s telling the truth. She has no desire to mentor or coach. Her boss actually told me 6 months ago that she was “done with me”. She would intentionally never give me public praise and only give criticism. It was the most toxic manager I’ve had in my 25 years of employment. When I attempted to report this, employee success said to talk to my manager directly and that they don’t take this kind of feedback. For 2 years I worked 50+ hours to keep up but was told I wasn’t allowed to work more than 43-45 a week. I asked our team how they were keeping up and everyone said they just accept they won’t get paid for their time. Management would regularly deny or say not to ask for a single day off, even if we had PTO available. They have been firing so many people, support internally and externally is declining so cases are regularly closed without resolution. unlike every other company, when you get fired, you are not given any paperwork, or way to audit your commissions or paycheck - or use your remaining benefits because HR is not willing to assist with those things. They do not do exit interviews and do not care that the culture within management is to lie and manipulate to get to the top. Salesforce is the gown up version of Mean Girls. I saw her retaliate against anyone who questioned or complained about her treatment.