Pros
Positive culture, interesting products and great people.
Cons
The quotas are unrealistic in large enterprise. Each year I’ve been here, I’ve sold more revenue and progressively made less money. I don’t think they care that a low % of AEs in large enterprise hit their number. They also seem to devalue the people who do the majority of the work who are the core sellers. As a core seller, you lead the sale and usually you make significantly less than co-primes who have often done very little to influence the sale. You also don’t get paid on renewals (AOV) but get penalized for attrition. This doesn’t really make sense for me or for Salesforce because during attrition windows, we just stop selling. If Salesforce does want us to manage renewals, pay us on AOV, not ACV. The most sensitive thing for salespeople is comp and they’ve come up with the most impersonal way to manage it. They have an NRR team who apply rules that don’t always make sense and penalize you when you’re trying to do things that, in some cases, make sense for salesforce and the customer. There are grey areas and impossible situations, like renewing EOL products and Salesforce needs to consider attrition and clawback exceptions. Feels like the NRR/Comp team is set up to screw us.
