Stop talking about the Growth YoY, and be honest about the loss of talent YoY - Account Executive Salesforce Employee Review

1.0
Feb 11, 2020
Recommend
CEO approval
Business outlook

Pros

Health insurance and education allowance; the product is great and it really is the most innovative company out there from a tech perspective

Cons

There is no culture at all. Ohana, VTO, Customer Success... They are just words. In my team, we were obliged to work on bank holidays and not allowed to take the day back off when it was BH in the country we covered. There is no flexibility in WFH. But what's really the worst is the management. In Salesforce there are no leaders, just poor managers. It all works around internal politics and friendships with people crossing borders continuously. Also, those "managers" text you after working hours and have no respect of your personal life. There is no interest in who you are as a person or your background, just how much you're closing. It's the least human company in tech I have ever witnessed and keeps losing talent year over year. I had a burnout and had my manager talk poorly and joking about me with team members and peers. Just one last thing, AEs are pushed to always complain about business partners (Solution Engineers, Sales Dev and Customer Success) when they really are the only ones to make the job qualitative and worth it.

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Salesforce Response
6y
Thank you for sharing your experience with us. We want to create a workplace where everyone feels valued and set up for success, and what you've described goes counter to that. I would like to address the issues you mention as soon as possible. Would you please share more details with us anonymously through our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you for helping us be a better workplace.

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5.0
Jun 3, 2026
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Pros

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Cons

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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