Salesforce Senior Manager Reviews | Glassdoor.ca

Salesforce Senior Manager Reviews

Updated Jun 23, 2019

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Found 103 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
86%
Recommend to a Friend
95%
Approve of CEO
Salesforce CEO Marc Benioff and Keith Block
Marc Benioff and Keith Block
10 Ratings
  1. Helpful (1)

    "Senior Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Success Manager in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Salesforce full-time for more than 8 years

    Pros

    Fast paced, at the forefront of innovation, very philanthropic - 48 volunteer work hours per year. Young and fun culture. Amazing training and learning. Lots of upward mobility. Growth stock with Employee purchase plan. Conveniently right downtown by union station. Global offices for expanded opportunity to move. Change is the only constant. REcognizes and is working on diversity in the workplace (ie. hiring and promoting...

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    Cons

    Change is the only constant so we move so fast that sometimes work is redundant or not as well planned out as it should be for optimal effectiveness. Sometimes Political. Leadership is stale in the Customers for Life organization.

    Advice to Management

    Org Structure and communication of progress and vision can be improved in the commercial business unit for scaled programs execution. Difficult to understand who does what.

    Salesforce2015-04-22
  2. "Culture is key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Halifax, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than a year

    Pros

    Top notch culture, awesome benefits, ability to give back to the community.

    Cons

    Hard to affect change and drive product direction that is meaningful to the market as opposed to the "cool" flavor of the month being driven from the top down.

    Advice to Management

    bring back the startup vibe and allow product decisions to to bubble up from the lowest levels.

    Salesforce2013-02-11
  3. "Great benefits, work ethic and business ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Success Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than a year

    Pros

    Amazing benefits that cover all life aspects (insurance, well-being, time off, parental leave etc 1:1:1 model where the company donates 1% of it's product, 1% of its profit and 1% of the employees' work hours

    Cons

    Corporate work - politics over territory, long processes, physical distance from high level managers

    Salesforce2019-06-23
  4. Helpful (23)

    "Going down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than a year

    Pros

    Benefits, unlimited PTO, the name of the company, Media and market stronghold, Ruling the cityscapes

    Cons

    Company is imploding. The 3-4% annual merit raises aren’t good enough. Existing employee salaries are sub-par. No RSUs or stocks given to employees anymore. Incentivization by pay is a distant dream. Management and upper management take the meat of the money - typical of any company getting avaricious. Heavy attrition in critical functions is chipping away at all levels. Politics and power grab is the main game and not...

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    Advice to Management

    Pay your existing employees well and you may save yourself from a sure shot downfall.

    Salesforce2019-05-27

    Salesforce Response

    June 13, 2019SVP, ES Business Partners and Global ER

    Thank you for your review. As you said, we're growing fast, but we're very committed to creating and maintaining a great workplace. In order to ensure we're doing that, feedback like yours is very important. If you feel comfortable to do so, can you reach out to your ESBP to provide ...

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  5. Helpful (3)

    "Good overall, depends what team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Engineering Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than 3 years

    Pros

    Great benefits and pay.

    Cons

    Each team is different. First team had so many re-orgs that it became toxic. Second team is so stuffy that it's hard to be yourself.

    Advice to Management

    not sure.

    Salesforce2019-05-22
  6. Helpful (2)

    "Senior Manager Product Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Marketing Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than 3 years

    Pros

    Salesforce is an amazing company to work for. That being said, your happiness is HIGHLY dependent on being on the right team with the right manager and leader.

    Cons

    Sometimes the promotions are questionable. The process is 100% questionable - but this is a big initiative from our CMO - to offer more visibility into this.

    Advice to Management

    A lot of managers need sensitivity and management training.

    Salesforce2019-05-06
  7. Helpful (1)

    "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    Office culter, people and facilities are amongst the best I have seen. Environment of trust and freedom to take risks and try new ideas

    Cons

    Very slow career progression, despite being a consistent high performer. Pay increases are similarly scarce within marketing.

    Salesforce2019-04-24
  8. Helpful (5)

    "Huge, quickly growing company where it's hard to do good work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time for more than a year

    Pros

    Salesforce is a hugely successful company hiring 19K people from 2018-2020. Visionary CEO Marc Benioff, created an idealistic culture where employees are paid to volunteer 50 hours a year, and the company matches their charitable donations up to $10K a year. At the company's San Francisco headquarters, employees have daily access to the best view on the West Coast, the 61st floor of Salesforce Tower. The workforce is...

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    Cons

    Because Salesforce is growing so fast – doubling its workforce and revenue over two years – many things get lost in the shuffle. Some teams have crushing workloads, while others are virtually forgotten. The prevailing infrastructure of the company is a parochial network of vice presidents operating independently. This leads to disconnection, and occasionally chaos. Teams duplicate work, work in contradictory...

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    Advice to Management

    It is incumbent upon the C-level executives to coordinate their teams and break down silos. The weakest layer of the company is the VP strata. Those leaders need pressure to work together, share resources, and adhere to centralized strategies.

    Salesforce2019-04-10
  9. Helpful (13)

    "Amazing benefit, frustrating politics and painful processes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Program Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Salesforce full-time for less than a year

    Pros

    Amazing benefits, great work/life balance, in general really great people

    Cons

    The way we plan and deliver projects are painfully slow and the focus on output, rather than outcome is promoting damaging behaviors. We are force to used in-house tools for planning and tracking our project work in the teams, they are so lacking functionality, and fixing that is a low priority.

    Advice to Management

    Drinking to much of our own champagne seems to have created a big disconnect between the vision of what Salesforce is/could be, vs what is actually going on. We are not using the best tools for collaboration, remote workers, efficient development processes and continuous improvement. And everyone seems so drunk on the champagne that if anyone dares to question the current way of working is looked down on. Smart, innovative...

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    Salesforce2019-03-15
  10. Helpful (32)

    "Culture Crash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Salesforce full-time for more than 10 years

    Pros

    Good benefits and pay - golden handcuffs are strong if you are willing to make this company your life (they call it work-life integration!)

    Cons

    Having served at the company for over 10 years, I must say that in my last 2 years there, things seem to have taken a downward turn. I am sure attrition rates are at an all time high, even outside Sales. There are several very good middle managers, however the bad and untrained seem to be taking over, with several long time employees being pushed out once it is determined they either make too much money or don't "tow...

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    Advice to Management

    Listen to your employees and take the employee survey seriously or you will continue to lose your best and brightest.

    Salesforce2019-03-29
Found 103 reviews