Infrastructure org is worst, Ex-MSFT atelier - Lead Member of Technical Staff Salesforce Employee Review

1.0
Apr 26, 2017
Recommend
CEO approval
Business outlook

Pros

- Work life balance. - The value of Trust and Security. - Volunteering, 1:1:1 model - Agile - Free Food - Lucky for you if you are part of R&D/Engineering team *not* Infrastructure org

Cons

- Ex-Microsoft employee factory in infrastructure org. - No innovation or automation opportunities provided across multiple teams especially in infrastructure delivery. - Silo teams/individuals working for their own growth and stock renewals. - Lack of transparency from Ex-MSFT Management. - Cross-cloud collaboration is worst. - People outside HQ (San Francisco/US) are left to their own fate. - No encouragement from local managers on career growth. - No encouragement from local leadership to participate in OOM. (Opportunities in different teams) - People working in infrastructure org are treated as third class citizens.

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Salesforce Response
9y
Thank you for your feedback. I've shared your review with ES leadership in India and with our Tech & Product leaders in India and at HQ. Your review raises concerns I believe we need to work with our managers and employees to solve. If you would like to provide additional details to help us more directly address your concerns, you can do so safely and anonymously via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Please also be sure to share your feedback on your manager every month in the Feedback app and also be sure to participate openly and honestly in the twice yearly employee engagement survey. We take this feedback seriously and it helps us improve. Cindy Robbins EVP, Global Employee Success

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5.0
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Pros

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Cons

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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