State Farm Underwriter-Auto interview questions

My interview process was very "corporate." A group of us were taken up to first talk informally with a current employee in the position we were applying for. We were able to ask any questions about the position before we were split up with our interviewers. They asked many questions and then let me know they would notify me if employed or not via email. They were very cordial, professional, and genuine.

They were hiring for 25 positions for Underwriter (Auto) personal and commercial lines. Training starts on 3/14/16 1/14-Applied for position 1/18-Invited for pre-employment testing. Had to return an applicant disclosure form first 1/19-Returned applicant disclosure form 1/20-Link to testing Testing consisted of typing test (easy), mock calls from customers (easy) record customer contact information & order, policies/procedures (somewhat difficult) 23 questions to answer in 17 minutes. Reading comprehension and critical thinking 1/28-Invited to interview. $38,213 (non-negotiable salary) 2/5/16-There were 5-6 people waiting to interview. HR will take you and group back where they will have 2 underwriters discuss the job and their experiences. HR will advise that it will take 5-10 business days for a decision. Interviewed with 2 managers. About 10-12 questions, 2-3 parts Tell me about yourself Describe experience with difficult customer and how you handled Tell me about a time you were faced with conflicting priorities and how you handled Describe a time when you had to complete a project in which there was very little direction Tell me about a time when your supervisor was unavailable to direct you on a particular project or problem. How did you approach the situation? Tell me about a time when you wanted to initiate a project on your own. How did you gain support for this project? What do you know about the job and State Farm? Be prepared to discuss your experience with working in high volume, production-driven environment Answer questions in STAR format (situation, task, action, result) Focus: what did you do/tell a compelling story focusing on highlighting desired key qualities in job description/what was the outcome/what did you learn. No hypothetical (direct experience) At the end of the interview they will ask: If ever fired from a job. Are you available to work a 7 hr 45 min shift between 7 am -8:15 pm. Was told this division's hours will expand to 10 pm. The interview will last around 45 min. You will be subject to a background check by Hire Right and drug test once contingent offer extended. Took 3 weeks to find out, no offer. No e-mail rejection communication received so far. Found out by checking on-line account. I thought I nailed it, but can't win them all. This would have been a new career path/second career. Heads up for my gen X, high competition with millennials. Hope this helps. Good Luck!