I applied online. The process took 6 weeks. I interviewed at State Farm (North Atlanta, GA) in May 2013
Interview
1 Prompt and well prepared.
2 Used the STAR - (Situation-Task-Action-Results) Interview method
3 Prior insurance experience not a requirement
4 Looking to hire the right people
5 Great follow through once contingent offer made
6 Regular communication regarding next steps in the hiring process
Interview questions [1]
Question 1
Not applicable. This was by far one of the best interview experiences.
Recorded response to multiple questions. You have the option to record answers 2x. You have some time to practice but it is limited. Then you have a phone interview where they go over you’re recorded answers and some new questions.
Two panels of three people. Not very difficult. Typical questions that you would expect. Basic scenarios around coworkers, calls, decision making. It was many years ago. I’m sure it has changed by now
Interview questions [1]
Question 1
How do you support something you don’t believe in.
Short sweet and simple. Video interview with no person involved. Series of 5 questions. Nothing crazy at all. You get two attempts per question so you can correct your mistakes
Interview questions [1]
Question 1
Name a time you had to deliver bad news to a customer