WorkWave Reviews
Updated Sep 10, 2021
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Found 105 of over 108 reviews
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Recommend to a Friend
Approve of CEO
David Giannetto
5 Ratings
Pros
"Free Lunch (4 out of the 5 days)" (in 37 reviews)
"They have added a week of PTO time to ensure employees have work/life balance" (in 21 reviews)
Cons
"Growing pains I guess; we're growing quickly and need more mid level managerial support, which I'm told is coming" (in 13 reviews)
"Company is growing and evolving very rapidly, which can create its own challenges" (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 1 year★★★★★
Pros
Work hard and you're rewarded.
Cons
Few opportunities to shine and work on meaningful things. Huge legacy components.
Continue readingThanks for sharing your experience . We have engineering resources working on products every day that help improve the environment by reducing gas and vehicle usage for our clients and providing software and services that allow our clients to spend more time doing what they love to do rather than what they have to do. We pride ourselves on delivering the best results for our clients, our peers, and the industries we service - and we are glad to hear that you felt rewarded for your hard work during your time here!
- Former Employee★★★★★
Pros
Solid product offering in the market that WorkWave plays in. Full suite of solutions.
Cons
Occasionally the number of solutions that is available to sell can become overwhelming and confusing for the customer.
WorkWave Response
VP, Talent
Thanks for your feedback!
- Former Employee, more than 1 year★★★★★
Pros
There are some very nice people working at this company
Cons
The entire marketing area is a chaotic mess. Zero strategy and badly siloed. Managers have little decision making authority. Even small things require approval way up the chain
Continue readingWorkWave Response
VP, Talent
Thank you for your feedback. We have an amazing marketing department and are so proud of the creative, strategic and thoughtful work that they deliver every day. As with any fast growing company, we recognize that there are always areas for improvement. We take all employee surveys seriously and have prioritized hiring additional resources to help the team scale. We wish you all the best in your professional journey.
- Former Employee, more than 3 years★★★★★
Pros
Great people to work with, nice office space and good opportunities.
Cons
Nothing that I really have to say, enjoyed my time with the company.
WorkWave Response
VP, Talent
Thanks for the kind words, and for being a valued part of our amazing engineering team! We wish you all the best!
- Current Employee★★★★★
Pros
-friendly teammates -cross-team collaboration -interesting work -opportunity to grow
Cons
-some outdated tech stacks but quickly being replaced
WorkWave Response
VP, Talent
Thanks for sharing your experience! We are so thrilled to have you as part of our talented and innovative engineering department. Thanks for all you do!!
- Current Employee, less than 1 year★★★★★
Pros
Workwave is constantly growing and looking for new ways to better their business.
Cons
no cons to share at this time
Continue readingWorkWave Response
VP, Talent
Thanks so much for sharing your feedback! We are indeed growing fast and so thankful to have you leading our marketing operations efforts!
- Former Employee★★★★★
Pros
Great business, culture, and working environment
Cons
None I can really think of
WorkWave Response
VP, Talent
Thanks for your feedback!
- Former Employee, more than 1 year★★★★★
Pros
Meet some friendly people and the company provides good benefits.
Cons
Not much room for growth customers are usually upset.
WorkWave Response
VP, Talent
So glad to hear that you enjoyed working with your peers and found value in the benefits! We actually have formal career ladders across our support and success teams that outline the skills needed to progress to each level in a particular role, skills needed for transfers between various teams and how to progress to a leadership position. Thanks for sharing your feedback and for all your efforts while part of the team!
- Former Employee, more than 1 year★★★★★
Pros
Extensive Onboarding Experience, CEO Support, & Friendly Coworkers
Cons
Unrealistic revenue projections due to outdated software, poor customer service, and lack of product innovation.
Continue readingWorkWave Response
VP, Talent
I'm so sorry to hear that you feel that way about quality of work delivered by your peers. We are incredibly proud of the care and commitment that our customer service teams display every day, and are equally proud of our product and engineering teams for their commitment to creating the best products and services possible for our clients. We talked through our plan for continued growth and success in the company meeting a couple weeks ago, and we'd be happy to talk through any questions or concerns you have on that plan at any time. Please always feel free to speak with your manager, a member of HR or a member of our senior leadership team at any time with questions. We're here to help!
- Former Employee, more than 1 year★★★★★
Pros
Great people. Leah (the customer service team lead) is an amazing manager. Opportunities for growth within the company. Fun company culture.
Cons
Poor communication between teams. Launches new modules, features, etc. before ready, resulting in frustrated and angry customers and tech support and engineering teams being overburdened with bug issues, fixes, etc.
WorkWave Response
VP, Talent Management
Thanks so much for sharing your experience and for being a part of our incredible customer service department! Leah is indeed amazing and we are all so fortunate to be surrounded by great people in a fun company culture. We strive every day to deliver the best possible experience to our clients, and appreciate the feedback so we can continue to reach our full potential!
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