WorkWave Reviews | Glassdoor.ca

WorkWave Reviews

Updated 26 November, 2018
87 reviews

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4.4
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WorkWave CEO Marne Martin
Marne Martin
1 Rating

Employee Reviews

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Pros
  • "They have added a week of PTO time to ensure employees have work/life balance" (in 21 reviews)

  • "Free lunch everyday is a big money saver too" (in 36 reviews)

Cons
  • "Growing pains I guess; we're growing quickly and need more mid level managerial support, which I'm told is coming" (in 12 reviews)

  • "Honestly, there are no cons about this company" (in 5 reviews)

More Pros and Cons

  1. "Senior Project Manager, ServMan Division"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Indian Trail, NC (US)
    Current Employee - Senior Project Manager in Indian Trail, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorkWave full-time (More than 10 years)

    Pros

    Good team camaraderie. Management understands the importance of work/life balance.

    Cons

    Because our division is new to WorkWave we sometimes feel left out of corporate events, but that is getting better.

    WorkWave Response

    27 Nov, 2018 – VP, Talent Management

    Thanks so much for sharing your feedback! From company wide fitness challenge, video accessible co meetings, to the constant evolution of our company intranet - we're eager to provide as many ways... More


  2. Helpful (2)

    "Leader in pest control software under new management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WorkWave full-time

    Pros

    Former CEO placed strong focus on employee culture; Decent quarterly updates on mission, strategy and goals.

    Cons

    Many products and product teams created some fragmentation of focus.

    Advice to Management

    Clearly communicate growth and product strategy to employees early and often. Keep using tools like CultureIQ to maintain a pulse on employee sentiment as you navigate the transition to a new CEO.

    WorkWave Response

    22 Oct, 2018 – VP, Talent

    Thank you for your feedback and advice! We agree 100% that proactive and frequent communication is key, especially in times of change. We appreciate the passion, patience, and dedication that... More

  3. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Holmdel, NJ (US)
    Current Employee - Account Executive in Holmdel, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorkWave full-time (Less than a year)

    Pros

    WorkWave is truly everything and more that was discussed during my interview process. The interview process was flawless as the recruiter ensured that all my needs were met, she went above and beyond. Everyone is interested in getting to know you and the culture is phenomenal! Our newest product WorkWave Service is beautiful and the team has done a great job to ensure it’s top notch. I’ve been here less then a month but I’m extremely excited to continue my journey here and to grow into a leadership role in the future.

    Cons

    Currently there are no concerns.

    WorkWave Response

    14 May, 2018 – VP, Talent

    Thanks for sharing your experience! We are thrilled to have you be a part of our growing Sales team and can't wait to celebrate your successes in the role. Here's to an amazing 2018 and beyond!... More


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Holmdel, NJ (US)
    Current Employee - Sales Representative in Holmdel, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorkWave full-time (Less than a year)

    Pros

    I've only been here for about 3 months, but so far everything is going very well and as explained to me in the interview. A ton of growth here so I'm hoping for advancement opportunities in the future. Goals and company vision are very transparent, and the new head of sales is making some really great changes here. Closed a couple deals already, so looking forward to the commission following! Free lunch helps with both the wallet and getting to know everyone here.

    Cons

    Growing pains I guess; we're growing quickly and need more mid level managerial support, which I'm told is coming.

    Advice to Management

    Keep listening to the staff and making the changes that make sense.

    WorkWave Response

    20 Apr, 2018 – VP, Talent

    We're so glad to hear that you're enjoying being a part of WorkWave! Our Sales team is certainly growing quickly, and we're excited to be actively adding additional talent to the team. Thanks for... More


  5. Helpful (1)

    "Great Place to Work and Grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Holmdel, NJ (US)
    Current Employee - Principal Software Engineer in Holmdel, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorkWave full-time (More than a year)

    Pros

    Beautiful office, all the tools you could ask for, lots of smart people. Energetic, positive work environment. Lots of employee perks, benefits, and events.

    Cons

    Some of the company's products receive similar poor reviews on social media.

    Advice to Management

    Acknowledge customer dissatisfaction, and correct the issues.

    WorkWave Response

    13 Apr, 2018 – VP, Talent

    Thank you for sharing your feedback! We appreciate your hard work to create the best possible products for our clients, and are so glad to hear that you enjoy being a part of WorkWave. One of our... More


  6. Helpful (1)

    "Overall, it's a great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive
    Current Employee - Sales Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorkWave full-time (Less than a year)

    Pros

    If you're looking for an opportunity to be a part of something great, join the team. The product is in high-demand & has the ability for a large majority of different types of industries that can use their platforms.

    I have been at WorkWave for several months now, & really enjoying it. The people make the workplace a job to look forward to coming into every Monday morning. The salary is fair, & the compensation is tremendous compared to other software companies I've been at.
    Speaking of the workplace, you're in the iconic BellWorks building. It's amazing to come into work everyday, go downstairs, and see all the businesses coming in.
    I was a little hesitant when coming onboard to WorkWave after looking at product reviews, but really happy I made the decision to move forward with it. Their new platform WorkWave Service is really taking off & will eventually be a monster in the field service industry. The company is stable & I have not noticed any micromanagement.

    Cons

    Multiple employees are concerned about possible changes to the company dynamic, structure, & compensation plan since the buyout from IFS.

    Advice to Management

    Continue to praise your employees that go the extra mile. Schedule more team outings so employees have an opportunity to get to know others that sit across the building.

    WorkWave Response

    2 Feb, 2018 – VP, Talent

    It is so great to hear of your experience thus far! From our recent Minute to Win It contest, to teaching employees how to crochet hat to donate to babies born in NJ hospitals, there are indeed... More


  7. Helpful (1)

    "Outside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WorkWave full-time

    Pros

    Great company culture, pay, benefits, and PTO.

    Cons

    Position I held was a beta and the company discontinued the position only a few months after I started. Other than that, no cons.

    Advice to Management

    Nothing

    WorkWave Response

    15 Jan, 2018 – VP, Talent

    Thanks for sharing your experience! We wish you all the best!

  8. Helpful (3)

    "Dishonest management and lie to customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, NJ (US)
    Former Employee - Sales Associate in Newark, NJ (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at WorkWave full-time (Less than a year)

    Pros

    before when it was marathon data great place to work at not anymore

    Cons

    Dishonest management and lie to customers

    Advice to Management

    change your ways and stop cheating and lying to customers

    WorkWave Response

    7 May, 2018 – VP, Talent

    I'm sorry, there must be some confusion as we don't have an office or team in Newark, NJ. I know the employees that have been here for 20+ years and those that have joined us along the way go above... More


  9. Helpful (2)

    "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorkWave full-time

    Pros

    Cool new office
    Free lunch
    Great people

    Cons

    bureaucracy
    Constant follow up required with other teams

    WorkWave Response

    25 Aug, 2017 – VP, Talent Management

    Glad to hear you are enjoying our new office at BellWorks and your co-workers! Communication is indeed something companies need to continually work at, and we are committed to doing just that. If... More


  10. "Great company, Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Support Representative
    Former Employee - Software Support Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WorkWave full-time (More than 3 years)

    Pros

    The work environment as well as the co-workers make it great! To be able to feel comfortable in the work place is important and you will find that at WorkWave.

    Cons

    Can be stressful at times, but teams support each other through this!

    WorkWave Response

    31 Jul, 2017 – VP, Talent Management

    Thanks for sharing your experience!