TELUS Reviews

3.5

58% would recommend to a friend

(8,623 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Sep 2, 2023
Recommend
CEO approval
Business outlook

Pros

-Nice coworkers -Remote work -Benefits

Cons

-Compensation is worse than average and despite feedback there is no willingness to revisit it -Company runs like a telco from the dark ages, extremely slow and political -Leaders are disingenuous, DO NOT TRUST THEM, they will say they want folks to challenge them, be candid, but also will punish you if you ever challenge the status quo -They completely misrepresents how the company is actually doing (very suspicious things are being done with how they record expenses) -Extremely hierarchical -Leadership is untrustworthy and incompetent, they will absolutely blame and punish others to save themselves and take credit for other people's good work -Leaders are all arrogant and have no real business acumen -Leaders are bottlenecks for every process, simple things will take months to complete because of waiting for leadership approval

1.0
Jul 16, 2023
Recommend
CEO approval
Business outlook

Pros

the best part about working here was leaving :)

Cons

where do I start....... - managers and directors are corrupt - they force you to buy Telus products to hit your target - work weekends on a salary - they choose when you take holidays - it's not remote they will make you come to the office as punishment - took all of the sales commission cheques before Christmas (some reps had $10,000 taken from them) - you are asked to bribe customers to win deals - if customers leave because of bad customer service (you have no control over) they take money out of your paycheck for a "clawback" a lot of reps working here are struggling with mental health issues from the job and nobody cares. it seems backwards considering TELUS has "the best culture and beliefs" it's an absolute joke of a company and these issues need to be made known to the public and business owners.

1.0
Dec 28, 2023

The Future IS NOT Friendly.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The WFH / Hybrid option is nice.

Cons

Hypocritical in their company values. Touts being leaders in health and well-being yet pushes employees to the point of physical and emotional distress and illness. If an employee experiences any physical or mental illness, they are pigeonholed in their current position and will be systematically pushed by management to resign. If they don't vacate, additional workload is added to their portfolio without room for advancement, adequate compensation or even recognition, even if the employee is excelling beyond their job description. Non existent work life balance due to poor judgement and practices by upper management. No transparency within the company. Poor communication between departments regarding new processes. Frivolous spending on poorly thought-out office renovations wastes money while employees are packaged out of the company. Favoritism and toxic upper management are rampant. Outsourcing everything, at all costs, even when new systems are noncompliant with existing business requirements and when they have been cautioned by experts that moving forward with these new systems, would be a detriment without additional testing and backups at this time. Consistent nearsightedness causes system issues company-wide with little to no thought of the negative impact this will have on their employees, as well as customer experience but they do not care.

Viewing 1 - 3 of 8,623 Reviews

Glassdoor has 10,054 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.