Working at TELUS | Glassdoor.ca

TELUS Overview

Sofia (Bulgaria)
10000+ employees
Unknown
Company - Public (TU)
Staffing & Outsourcing
$10+ billion (USD) per year
Unknown
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia ... Read more

Glassdoor Awards

Best Places to Work: 2017 (#12), 2016 (#10)

Highest Rated CEOs: 2016 (#19)

TELUS Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeff Puritt
145 Ratings
  • Helpful (1)

    "Great company, lousy HR policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Toronto, ON
    Former Employee - Financial Analyst in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than a year)

    Pros

    Work-life balance, ability to work remotely, innovative company.

    Cons

    Bell-curving a team's performance scores at the end of the year - ensures that at least one person in each team gets screwed. Hard to switch to a different stream (e.g. from wireless to health).

    Advice to Management

    Promote to management based on qualifications as a manager and on the reviews of those around them - not on their ability to say "yes sir". Came across some really bad managers - as was reflected, but never addressed, in their teams' ESATs .

See All 1,712 Reviews

TELUS Photos

TELUS photo of: A Telus store in Moncton (Photo attributed to Stu pendousmat - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
TELUS photo of: Telus Taguig
TELUS photo of: TELUS JDRF Walk
TELUS photo of: TELUS HQ
TELUS photo of: Edmonton TELUS
TELUS photo of: outside telus
See All PhotosSee All

TELUS Interviews

Experience

Experience
67%
18%
15%

Getting an Interview

Getting an Interview
55%
12%
10%
9
8
3
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Ottawa, ON
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at TELUS (Ottawa, ON) in November-2016.

    Interview

    Entrevue téléphonique:
    On a proposée beaucoup de questions pour savoir si le candidat connaît le poste, l'entreprise ou salaire ou quoi.
    Il faut investir bien tous les informations en fonction de poste postulé et l'entreprise

    Interview Questions

See All 389 Interviews

TELUS Awards & Accolades

  • Canada's Top 100 Employers, Mediacorp Canada, 2012
  • Canada's Top 100 Employers, Mediacorp Canada, 2010
See More

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