TELUS Reviews | Glassdoor.ca

TELUS Reviews

Updated 16 November, 2017
1,577 reviews

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3.7
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Jeff Puritt
128 Ratings

1,577 Employee Reviews

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Pros
Cons
  • work life balance could be better (in 84 reviews)

  • The work from home program can be negative as well in the case when face-2-face meetings are necessary (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Montreal, QC
    Current Employee - Customer Service Specialist in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS part-time (Less than a year)

    Pros

    work life balance . great people. great company. Great opportunity to build

    Cons

    scheduling can sometimes be an issue

    Advice to Management

    to continue on this path


  2. "project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time

    Pros

    work life balance is good.

    Cons

    pay can be improved slightly


  3. Helpful (1)

    "TELUS is a great place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Help Desk Specialist in Montreal, QC
    Current Employee - Business Help Desk Specialist in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than a year)

    Pros

    Great perks
    Incredible insurances
    Good salary
    They really want to help you achieve your career goals
    Great management
    Vacations
    Work at home for some positions (I'm happy I have the opportunity to do it)

    Cons

    I don't have any cons...


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  5. Helpful (1)

    "All Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people, work life balance

    Cons

    pay strategy is 50th percentile of the market


  6. Helpful (1)

    "Great company in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Vancouver, BC
    Current Employee - Financial Analyst in Vancouver, BC
    Recommends
    No opinion of CEO

    I have been working at TELUS full-time (More than 3 years)

    Pros

    Flexible Work styles. Nice benefits specially share plan and pension plan

    Cons

    Some roles can get crazy with not paid overtime which creates a lot of stress

    Advice to Management

    Invest more in tools and resources for employees instead of expensive paintings


  7. Helpful (1)

    "Excellent Place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Workstyles and work life balance

    Cons

    None that I can think of


  8. Helpful (1)

    "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Montreal, QC
    Current Employee - Sales Representative in Montreal, QC
    Recommends
    Approves of CEO

    I have been working at TELUS part-time (More than a year)

    Pros

    Great atmosphere to work in. The company has great values and treats their employees well.

    Cons

    It is hard to get other career opportunities within the company.


  9. "Learnt a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 5 years)

    Pros

    Excellent work-life balance, especially with the workstyles program

    Cons

    If you need something, you should ask. However, most employees think that it should be 'served' to you


  10. "Payroll Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Coordinator in Hamilton, ON
    Former Employee - Payroll Coordinator in Hamilton, ON
    Doesn't Recommend
    Negative Outlook

    I worked at TELUS (More than 5 years)

    Pros

    Good pay scale, good benefits

    Cons

    Company downsizing so put out of a job

    Advice to Management

    no advice to give


  11. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Security Consultant
    Former Employee - Senior Security Consultant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS full-time (Less than a year)

    Pros

    Way better culture than the other Telecoms and/or Consulting Firms. Flexible work-from-home offering. Great opportunities to develop skillsets and learn technologies and processes.

    Cons

    TELUS is still a big complex machine. They hire talented people and then 'upper management' make lower-level decisions they aren't the most informed to make. Too many reorgs. Good opportunity for growth within, but you have to leverage demand from one team or department against the other in order to really get ahead. This strategy feels dirty but if you have to fight for what you want.

    Advice to Management

    Focus on your key talent retention. A committed employee hardly ever gets back to 100% after they've reached the point of entertaining roles outside the company. It takes way less to keep a loyal employee that way than to try and win them back.


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