TELUS Reviews

Updated Aug 3, 2021

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Found 4,252 of over 4,788 reviews

3.9
78%
Recommend to a Friend
85%
Approve of CEO
TELUS President and CEO Darren Entwistle
Darren Entwistle
666 Ratings
Pros
  • "Ability to work from home and decent pay(in 453 reviews)

  • "Good Work life balance, fixed salary(in 453 reviews)

  • Cons
  • "Work life balance can be a challenge(in 162 reviews)

  • "Not really any cons except long hours(in 55 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great company

      Aug 3, 2021 - Sourcing Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent people with great culture. Pleasure to work at Telus

      Cons

      Not much, its a great company to work for with little downside

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    2. 4.0
      Former Employee, less than 1 year

      Good company to use as a springboard for your future career

      Jul 30, 2021 - Software Developer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Decent salary - Work from home whenever you choose - Beautiful office location in Downtown Toronto with view of CN tower and lake - It's nice if you want to use this company as a springboard for your next job - Management are soft and will ignore laziness/incompetence

      Cons

      - Lots of political structure. So if you're in a big team like mine, you can either hide in the group or suck up to management. It's hard to get recognized for merit. - I like my co-workers personally, but in terms of work-load some team members do absolutely no work and obfuscate their tasks so that no one will question it (I saw my team member talk for the whole 8-hour day, then falsify doing 5 tasks). Management will ignore this because they are afraid of conflict - Lots of favoritism for if you're female or Indian

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    3. 2.0
      Former Employee, less than 1 year

      Great teammates, but often chaotic

      Aug 3, 2021 - Learning Specialist II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Worked with a lot of intelligent hard working individuals, really working together to deliver a good customer experience. - Worked on unique and interesting products - Decent health benefits (however moving to Canadalife from Sunlife was a negative move) - Options to move internally, career options

      Cons

      - Frequent lay offs/restructuring without much warning - Overtime often needed/expected without consideration for workload changes to avoid OT - Moving at the speed of corporate - Meetings meetings meetings Minimal salary increases/bonus unless at the upper management/director level

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    4. 2.0
      Current Employee, more than 3 years

      Constant Fear and musical chairs leadership

      Jul 4, 2021 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of the actual work is pretty good. The perks can be amazing with all the various discounts and the extended health mental health dollars is second to none.

      Cons

      Every few months, the executive level goes through a round of musical chairs, especially on the health and payment systems side. This causes absolute utter chaos. You get half way through the previous reorg priorities before you have to drop all your work and get to work on the new reorg priorities. And for some reason, let's layoff 100 people even though we'll just need to hire them or replacement back over the next 6 months to a year. It's absolutely ludicrous. They rule through fear, despite wanting to increase employee engagement. It's total utter hyprocrisy.

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      7 people found this review helpful
    5. 4.0
      Former Employee, more than 10 years

      Excellent company culture with decent benefits

      May 23, 2021 - Manager, Technology Strategy in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Overall great company culture 2. Lots of opportunities to learn different lines of business 3. Benefits at TELUS is comparable to Google & Amazon in Canada

      Cons

      1. There are some good leaders in the company but most are lost, confused, or with a legacy mindset of 1990's 2. There are a lot of politics & bureaucracy; similar to any big companies but not as bad as many Canadian banks 3. There are a lot of opportunities at the working level but very limited growth opportunities to move up the ladder 4. TELUS used to be considered as a high-tech company in the 2000's but exciting high-tech opportunities are very rare within TELUS in recent years

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      2 people found this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Solid company with an evolving business strategy

      Jul 20, 2021 - Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Thought leadership in policy and in new business opportunities Pursuing new business opportunities in new industries and geographic areas. Well managed, good benefits for employees, lots of management to team communications. Flexible work arrangements Positive, supportive tone for work-environment comes from the top

      Cons

      A lot of personnel and structural change lately, a certain amount of chaos Middle of the road compensation and opportunities to move beyond the Director level Can be very demanding at times, depending on initiatives Very geared towards remote working (even before the pandemic) due to team being nationally dispersed

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    7. 4.0
      Former Employee

      Strong Culture

      Jul 30, 2021 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and leadership, but they are loosing this as part of work from home. What kept me at TELUS was the people and the office culture, without that, its tough to stay

      Cons

      Very low pay for what is available in the industry. They need to figure out how to get competitive to keep their working level employees

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    8. 5.0
      Current Employee

      -

      Jul 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great culture with a focus on social capitalism. flexible work style and great people who are very dedicated to the company

      Cons

      quite a demanding environment with continual focus on improved results.. few cons to lay out - overall a really great org

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    9. 4.0
      Current Employee

      It is telco company with good culture and stable job

      Jul 29, 2021 - Senior Design Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable Job Work Life Balance Relax Work Environment

      Cons

      Slow progress Low Compensation for specialized skill set You can get stuck in dead end jobs. Not much emphasis on employee development

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    10. 5.0
      Former Employee, more than 5 years

      Great place to work, great opportunity for a career.

      Jul 27, 2021 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic benefits, competitive salary, great corp culture.

      Cons

      bit of a boys club mentality in senior management, especially in sales. some directors (especially those in Montreal offices) play favorites and its not hidden well at all.

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    Viewing 1 - 10 of 4,252 Reviews

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