TELUS Reviews

Pros

- Decent salary - Work from home whenever you choose - Beautiful office location in Downtown Toronto with view of CN tower and lake - It's nice if you want to use this company as a springboard for your next job - Management are soft and will ignore laziness/incompetence

Cons

- Lots of political structure. So if you're in a big team like mine, you can either hide in the group or suck up to management. It's hard to get recognized for merit. - I like my co-workers personally, but in terms of work-load some team members do absolutely no work and obfuscate their tasks so that no one will question it (I saw my team member talk for the whole 8-hour day, then falsify doing 5 tasks). Management will ignore this because they are afraid of conflict - Lots of favoritism for if you're female or Indian

Pros

- Worked with a lot of intelligent hard working individuals, really working together to deliver a good customer experience. - Worked on unique and interesting products - Decent health benefits (however moving to Canadalife from Sunlife was a negative move) - Options to move internally, career options

Cons

- Frequent lay offs/restructuring without much warning - Overtime often needed/expected without consideration for workload changes to avoid OT - Moving at the speed of corporate - Meetings meetings meetings Minimal salary increases/bonus unless at the upper management/director level

Pros

Most of the actual work is pretty good. The perks can be amazing with all the various discounts and the extended health mental health dollars is second to none.

Cons

Every few months, the executive level goes through a round of musical chairs, especially on the health and payment systems side. This causes absolute utter chaos. You get half way through the previous reorg priorities before you have to drop all your work and get to work on the new reorg priorities. And for some reason, let's layoff 100 people even though we'll just need to hire them or replacement back over the next 6 months to a year. It's absolutely ludicrous. They rule through fear, despite wanting to increase employee engagement. It's total utter hyprocrisy.

Pros

1. Overall great company culture 2. Lots of opportunities to learn different lines of business 3. Benefits at TELUS is comparable to Google & Amazon in Canada

Cons

1. There are some good leaders in the company but most are lost, confused, or with a legacy mindset of 1990's 2. There are a lot of politics & bureaucracy; similar to any big companies but not as bad as many Canadian banks 3. There are a lot of opportunities at the working level but very limited growth opportunities to move up the ladder 4. TELUS used to be considered as a high-tech company in the 2000's but exciting high-tech opportunities are very rare within TELUS in recent years

Pros

Thought leadership in policy and in new business opportunities Pursuing new business opportunities in new industries and geographic areas. Well managed, good benefits for employees, lots of management to team communications. Flexible work arrangements Positive, supportive tone for work-environment comes from the top

Cons

A lot of personnel and structural change lately, a certain amount of chaos Middle of the road compensation and opportunities to move beyond the Director level Can be very demanding at times, depending on initiatives Very geared towards remote working (even before the pandemic) due to team being nationally dispersed