TELUS Interview Questions | Glassdoor.ca

TELUS Interview Questions

Interviews at TELUS

671 Interview Reviews

Experience

Experience
65%
21%
14%

Getting an Interview

Getting an Interview
58%
13%
9%
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6
3
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Experience Specialist Interview

    Anonymous Employee in Versailles (France)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at TELUS (Versailles (France)) in September 2020.

    Interview

    Réponse à l'offre d'emploi en ligne le 4 septembre 2020.
    Appel reçu le 5 septembre pour un première prise de connaissance (en français puis une partie en anglais).
    Passation de 3 tests le 8 septembre. Appel le même jour de la personne en charge du recrutement pour m'informer des résultats et programmer un entretien de recrutement en anglais.
    Réalisation d'un entretien en visioconférence de 40 minutes le 9 septembre.
    Réponse positive reçue par téléphone puis par e-mail le 14 septembre.
    Le processus de recrutement n'aura pris qu'un peu plus d'une semaine.

    Réactivité, disponibilité, positivité, professionnalisme et bienveillance sont les mots qui me viennent à l'esprit pour qualifier la façon de travailler de la personne en charge du recrutement (la première lettre de son prénom est G).
    Je mesure ma chance d'avoir eu cette expérience agréable (certains recruteurs français mériteraient de prendre exemple) et aussi de l'opportunité qui m'est offerte d'aller vivre et travailler dans la ville d'Irlande que j'avais choisie pour le changement de vie professionnelle que j'espérais.

    Interview Questions


  2. Helpful (2)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at TELUS in December 2019.

    Interview

    deux entretien téléphonique avec la ressource humaine et avec le superviseur de l'opération et un entretien skype pour m'expliquer et négocier le contrat, puis pour m'expliquer comment on va faire pour que je puisse avoir le visa de travail vu que je ne suis pas un citoyen de UE

    Interview Questions

  3. Helpful (10)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Ottawa, ON
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at TELUS (Ottawa, ON) in November 2016.

    Interview

    Entrevue téléphonique:
    On a proposée beaucoup de questions pour savoir si le candidat connaît le poste, l'entreprise ou salaire ou quoi.
    Il faut investir bien tous les informations en fonction de poste postulé et l'entreprise

    Interview Questions


  4. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 1+ week. I interviewed at TELUS.

    Interview

    Flexibilité pour les étudiants zéro pourri
    Ressource humaine mal coordonner j'ai attendu environ 35 min après l'heure de mon entrevu pour me faire dire enfin de compte (2h de questions plus tard) qu'il n'accepte pas les etudiants -.-

    Interview Questions

    • C'est quoi tes plus grande forces   1 Answer

  5.  

    gestionnaire relations clients- Interview

    Anonymous Employee in Quebec, QC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at TELUS (Quebec, QC) in December 2014.

    Interview

    C'est le gestionnaire qui entre en contact avec nous en premier lieu, ensuite tout le processus HR commence et il peut durer longtemps. Mais la sélection est adéquate. Les HR ont le dernier mot sur le candidat rencontré

    Interview Questions


  6. Helpful (2)  

    Directeur Interview

    Anonymous Employee in Montreal, QC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3+ months. I interviewed at TELUS (Montreal, QC) in October 2014.

    Interview

    Entrevue formelle décrivant mon expérience avec RH. Mode question\réponse mais de façon décontractée. Entrevue servait à valider mon profil car entrevue préliminaire avec direction sur référence. Par la suite, plus long processus afin de finaliser embauche (backcheck security, références, etc).

    Interview Questions


  7.  

    Customer Service Representative Interview

    Anonymous Employee in Las Vegas, NV (US)
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2 weeks. I interviewed at TELUS (Las Vegas, NV (US)) in January 2020.

    Interview

    Very quick and to the point. There were questions about my prior experience, as well as a brief intro regarding the company and the job duties. Overall it was a good experience

    Interview Questions

  8. Helpful (1)  

    Managerial Position Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at TELUS (New York, NY (US)) in October 2019.

    Interview

    Interview was very clearly laid out and requirements provided to me well in advance. Very professional.
    The interview lasted 1 hour and there was time for me to ask my own questions

    Interview Questions


  9.  

    Travel Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at TELUS.

    Interview

    Role play, geography and typing assessment prior to interview. Process was simple and quick.
    Pretty average customer service interview, they really like outgoing personalities and the interview itself was not intimidating. Very welcoming company.

    Interview Questions


  10. Helpful (1)  

    Operations Manager Interview

    Anonymous Interview Candidate in Las Vegas, NV (US)
    No Offer
    Negative Experience

    Application

    I interviewed at TELUS (Las Vegas, NV (US)) in September 2019.

    Interview

    Worst interview experience that didn't happen? The recruiter from the company sent me an email Friday later afternoon around 5 PM requesting for an interview either Saturday and Sunday "since they're filling the management position as soon as possible," agreed on a Sunday interview 2 pm. After waiting for almost 10 minutes I received an email from the recruiter Sunday requesting for a reschedule complaining that she's stuck in a meeting. She requested for her to call me the next day at noon. The following day at noon I've waited patiently and then the recruiter emailed again at 12:05 to push the session at 12:15 PM. I've waited until 12:30 PM that day and didn't even receive a notification. This is the most unprofessional recruitment interaction I had to say the least.


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