PBS Systems Reviews

Hello and thank you for taking the time to give us your honest feedback on your time with PBS. This review is quite worrisome, as we genuinely feel bad that anyone who has worked for PBS could ever feel this way. At PBS, we thrive on a family-oriented culture, but this doesn’t mean that one employee gets treated better than the others. We always strive to ensure that all employees are treated fairly for the role that they have been hired for. As for employee benefits, we are in the process of re-establishing our employee benefits package with a different provider to ensure that employees receive the best benefits possible. I strongly recommend reaching out to hr@pbssystems.com, however, if you don’t feel comfortable reaching out to HR, please reach out to your previous Manager, a Director, or VP to discuss your experiences while working at PBS. We want to do everything in our power to ensure that all PBS staff are empowered. Every bit of feedback helps us to make our company a better place to work. Kira T - Communications Administrator

Hi there, This review is quite worrisome, as we genuinely feel bad that anyone that has worked for PBS could ever feel this negative while they were working for the company. It seems that you have had some expectations that management has not met. Even though PBS has a very family-oriented culture, this does not affect the hiring or promotion process. We value each individual and want the best for their career advancement. Every employee is hired after numerous interviews and careful consideration of individual merit, experience and potential, along with previous experience. We recognize that being an onsite staff member can be tough, mainly because you are one of the main contacts for clients while they are transitioning to our software. Install roles aren’t for everyone, but PBS has many employment opportunities available. Our travel allowance is not stagnant and is tied to staff accreditation and training to ensure our customers get the best support available. As for reviews on GlassDoor, we can clarify that PBS does not post “fake” reviews. All of our reviews are submitted freely by either current or former employees. We take reviews very seriously and believe them to be essential for us to know how employees feel about the business and their roles. Regardless of positive or negative feedback, our goal is to engage with reviews, to ensure that as a company, we are equipped to best support our staff. Currently, we are in the process of re-establishing our employee benefits package with a different provider to ensure that employees receive the best benefits. I strongly recommend reaching out to hr@pbssystems.com to let them know about your personal experience. If you don’t feel comfortable reaching out to HR, please reach out to your previous Manager, a Director or VP to discuss your experiences while working at PBS. Thank you. Kira T - Communications Administrator

Thank you for taking the time to leave a review. PBS managers conduct employee reviews twice per year, to ensure that every member of the team has a chance to be heard. During reviews we typically discuss salary, raises, opportunities for growth and any other relevant matters. We do encourage open communication outside of review periods and it is not irregular for staff to discuss these topics with managers in impromptu meetings or book a conversation directly with HR (hr@pbssystems.com). We are very fortunate to be in a situation of continuous growth, with this comes recruitment and it is no easy task when our standards are so high. That said salaries do vary throughout the company and depend on the position, industry experience, level of employment and tenure with PBS. I hope you will utilize HR or your own manager to ensure any concerns are dealt with. If you’re uncomfortable speaking to your manager or HR then please reach out to Employee Relations or any member of the PBS Management Team. We continuously evaluate our staff offerings to remain competitive and if there is opportunity for growth we’d love to hear it! Kira T - Communications Administrator

Thank you for taking the time to leave an honest review with us. We appreciate all the feedback that we receive. We are glad that you see PBS as a ‘good company’, and we want to ensure that the company continues to maintain that positive reputation. There are two review periods each year that present the opportunity to discuss salary, opportunities for growth and other relevant matters. I recommend taking this time to bring up any concerns you might have about your position or the company with your manager. Keep in mind that PBS is growing and there are plenty of roles in the company, so there may be a different role that will interest you and help to advance your career. Please note that we are in the process of improving employee benefits, so stay tuned for more information or contact your manager or HR (HR@PBSSYSTEMS.COM) to discuss any concerns. Thank you again, we appreciate you taking the time to leave us a review! Kira T - Communications Administrator

Thank you for leaving us with a five star and an honest review of PBS Systems. I can really relate to your reference to PBS promoting a “good sense of team unit” within the work environment and the sense of community that PBS creates – it makes PBS a great place to come to work. PBS has grown over many years and as we continue to expand, we are continuously working to improve our process and growth for the company’s success. We want to ensure that PBS is a place where every employee receives the attention or recognition that they deserve as an individual and as a professional. Thank you again for your positive feedback! If you have any questions or concerns, please don’t hesitate to let us know, talk to your manager, or contact HR. Kira T - Communications Administrator

Thank you for taking the time to leave us a review. Our goal is to take both positive and negative feedback from Glassdoor to improve our relationships with all of our current and previous employees. I can assure you our hiring processes are stringent. We take great pride in the fact we have such an experienced team that come from various Automotive backgrounds. That said we do hire people that have a little less experience on rare occasions. However, we think that is a strength to have people that have a different perspective. When given the chance we have seen some people with a little less experience grow into industry leaders. I am sure we can all remember the person or company that gave us a break? We are glad that as a company we can do that from time to time. We always balance these hires so that it is mutually beneficial for the new hire, existing staff, and our customers. I highly encourage that you speak with your previous manager or HR (hr@pbssystems.com) to discuss concerns you have in relation to the company, that is if you didn’t do it during your exit interview. We are prepared to listen and take your feedback into consideration for the future at PBS. We wish you every success in your future career. Kira T - Communications Administrator