ISOutsource Reviews

3.5

62% would recommend to a friend

(49 total reviews)

Naveen Rajkumar

46% approve of CEO

63% positive business outlook

ISOutsource has an employee rating of 3.5 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISOutsource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
1.0
Jun 7, 2026

Strong employees, weak leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people and some really talented engineers Most employees genuinely care about clients and want to do good work Exposure to a lot of different technologies and environments Plenty of opportunities to learn because there is always something going on

Cons

Constant reorgs and changing priorities Leadership is reactive and impulsive and the employees have to absorb it Feels like the company is always reacting instead of planning ahead Same problems come up over and over without really getting fixed Lack of accountability from leadership Low trust between employees and leadership Too many decisions made without enough input from the people doing the work Communication is inconsistent and depends heavily on your manager Can feel chaotic and reactive the majority of the time Strong culture of finger pointing and blaming

1.0
Feb 26, 2026

Terrible Experience

Recommend
CEO approval
Business outlook

Pros

Not much to say here.

Cons

When hired, I was told it was a senior level role and that the ramp up period was 6 months. It was a small team in WA and AZ. Communications were inconsistent and impacted me as a remote worker. 8 weeks into the job, I was let go. It was a complete surprise, no verbal/written warnings or feedback prior to the separation. Environment was 'cost conscious' and a bit amateurish. Many vaguely defined, poorly documented manual processes. I regularly heard 'we've never done that before' in response to my questions. I had to beg for cross training on tribal in-house processes. For a 'senior' role, there was *a lot* of junior IT work. The team was not friendly and I am glad to be out. Time tracking to the minute is required.

1.0
May 16, 2025
Recommend
CEO approval
Business outlook

Pros

I like my coworkers and some of the clients. It iused to feel like we were helping people.

Cons

Everything is about revenue now. Leadership has made the culture toxic. They threaten and pressure clients, and it makes me super uncomfortable. Clients keep leaving. No one listens to employees any more. Most of the good people have already left.

avatar
ISOutsource Response
1y
Thank you for taking the time to share your feedback. While it's never easy to read that someone has had a difficult experience, we appreciate you voicing your concerns. We strongly encourage anyone who feels unheard or has concerns about our culture, client relationships, or operations to provide feedback through our internal channels, including our anonymous feedback tool. Specific details help us understand perspectives more clearly and address any gaps or misperceptions. We're always looking to improve and welcome open, honest dialogue. To clarify a key point: our focus is not, and has never been, solely on revenue. Our drive is centered on delivering the services our clients rely on, ensuring we do the work they’ve asked us to do, when they need it. Addressing issues promptly and thoroughly is critical to maintaining strong relationships and ensuring client satisfaction. Letting things linger is not client-centric behavior. We regret that your experience did not align with our intended culture, and we remain committed to fostering an environment where all employees feel heard, respected, and empowered. If you’re open to it, we’d appreciate the opportunity to talk further and learn more about your specific concerns.
Viewing 1 - 3 of 49 Reviews

Glassdoor has 51 ISOutsource reviews submitted anonymously by ISOutsource employees. Read employee reviews and ratings on Glassdoor to decide if ISOutsource is right for you.