Used to be a good place. Not anymore. - Engineer ISOutsource Employee Review

1.0
May 16, 2025
Recommend
CEO approval
Business outlook

Pros

I like my coworkers and some of the clients. It iused to feel like we were helping people.

Cons

Everything is about revenue now. Leadership has made the culture toxic. They threaten and pressure clients, and it makes me super uncomfortable. Clients keep leaving. No one listens to employees any more. Most of the good people have already left.

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ISOutsource Response
1y
Thank you for taking the time to share your feedback. While it's never easy to read that someone has had a difficult experience, we appreciate you voicing your concerns. We strongly encourage anyone who feels unheard or has concerns about our culture, client relationships, or operations to provide feedback through our internal channels, including our anonymous feedback tool. Specific details help us understand perspectives more clearly and address any gaps or misperceptions. We're always looking to improve and welcome open, honest dialogue. To clarify a key point: our focus is not, and has never been, solely on revenue. Our drive is centered on delivering the services our clients rely on, ensuring we do the work they’ve asked us to do, when they need it. Addressing issues promptly and thoroughly is critical to maintaining strong relationships and ensuring client satisfaction. Letting things linger is not client-centric behavior. We regret that your experience did not align with our intended culture, and we remain committed to fostering an environment where all employees feel heard, respected, and empowered. If you’re open to it, we’d appreciate the opportunity to talk further and learn more about your specific concerns.

Explore other reviews about ISOutsource

5.0
Nov 22, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair, honest, and fun working environment. Truly great leadership all the way up, despite the odds of that. Very accessible career growth potential and expectations. Transparent pay bands and requirements. Supportive and kind HR department.

Cons

There were times where teams would have infighting, but there was an effort made to improve cohesion and morale.

1
1.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people and some really talented engineers Most employees genuinely care about clients and want to do good work Exposure to a lot of different technologies and environments Plenty of opportunities to learn because there is always something going on

Cons

Constant reorgs and changing priorities Leadership is reactive and impulsive and the employees have to absorb it Feels like the company is always reacting instead of planning ahead Same problems come up over and over without really getting fixed Lack of accountability from leadership Low trust between employees and leadership Too many decisions made without enough input from the people doing the work Communication is inconsistent and depends heavily on your manager Can feel chaotic and reactive the majority of the time Strong culture of finger pointing and blaming

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