Great Place to Work Overall, but Corporate Slow Moving Tech for Sales Teams and Random Comp Structure Changes - Account Executive UPS Employee Review

4.0
Apr 2, 2025
Recommend
CEO approval
Business outlook

Pros

Overall corporate feel and supportive Managers. Good base pay and availability of basic benefits. Ability to move up after some years and someone moving out of their spot. The cultures in the centers are strong, but Sales is on the outside of all that looking in.

Cons

If you aren't in the logistics industry already, prepare for information overload. The real learning actually starts when you're on the job in the field though. Managers are overworked with the number of direct reports and responsibilities. Tech is so old and there is a huge stress on reporting and KPIs but the less optimized CRM takes time away from actually selling. Also, as the premium offering in the space, there needs to be more obvious value adds to compete with random price cuts from competitors. Ton of guardrails on pricing, agreements are fully the sales person's responsibility to handle and the pricing department only approves or denies, which is very unhelpful as they have not participated in any part of the actual sales process. The compensation structure needs overhaul. You are paid on overall territory health, which is fully affected by environmental factors out of your control. Also, the compensation structure changes depending on the economic conditions and overall stock value of the company. We all went from getting paid by the package to getting paid by revenue right after there was a big push to update customer agreements (hurting our bottom line on revenue). You have a sales team, but everyone works independently in their own little world, so culture is not a strong point.

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5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Growth Opportunities Amazing management Style

Cons

Salary Old school systems Limited Perks

5.0
Jan 3, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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