UPS Reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Sep 22, 2015

Poor company

Recommend
CEO approval
Business outlook

Pros

Pay and benefits Apart from management great bunch of drivers. Free uniforms. Laugh out extremely loud. Not much good to say about the place.

Cons

UPS is shady and vindictful. If you don't tow the line they will look for reasons to fire you. I speak from personal experience. Rampant incompetence is prevalent along with poor service. Do not use the express service, believe me you will regret it. Terrible company

3.0
Oct 9, 2010
Recommend
CEO approval
Business outlook

Pros

It depends on the people you work with. In some departments you get lucky and in others you get cranky supervisors. Overall people are respected, and do managers attrend to your questions. It's really good the company has an open door policy!

Cons

Overtime not paid, although often it was needed. Expect to work lots and in return you get paid so little for it. Fedex pays a lot better for the exact same job. Consider this job like working for the government of the private world. Job safety, but low pay.

2.0
May 27, 2020

Don't work here. Seriously.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers, strong supportive union

Cons

Dishonest management, unsafe work environment, overworked (10+ hr days), underpaid (top rate aka $30/hr takes 4 years to get to, SLOW raises)

Viewing 1 - 3 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.