UPS Reviews | Glassdoor.ca

UPS Reviews

Updated 24 April, 2019
11,780 reviews

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3.4
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UPS Chief Executive Officer David Abney
David Abney
3,012 Ratings

Employee Reviews

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Pros
  • "Great company great benefits & work life balance" (in 1066 reviews)

  • "Great pay and Benefits we’re good as well" (in 215 reviews)

Cons
  • "Work/life balance very aggressive business plans" (in 363 reviews)

  • "Exhausting work with long hours during the busy season" (in 571 reviews)

More Pros and Cons

  1. "I enjoy my job at UPS Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler in Kelowna, BC
    Current Employee - Part Time Package Handler in Kelowna, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (Less than a year)

    Pros

    Decent start wage...full benefits after 3 months...paid overtime after 5 hours...discounts locally and online...good hard work! Union.

    Cons

    I think drivers should have more input on loading charts and routes.


  2. "UPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook

    I have been working at UPS part-time

    Pros

    Benefits and pensions. Safe work environment. Tuition reimbursement.

    Cons

    Heavy lifting and can be tiring. Long hours. Really hot in the summer.

    Advice to Management

    Focus on customers. We are trending away from customer satisfaction.

  3. "Relative Good First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler in Toronto, ON
    Current Employee - Part Time Package Handler in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    - Friendly with newcomers
    - Easy to learn job - (Physical job)
    - Tuition Reimbursement
    - Salary progression starting in 14 going up to 25 (top pay after 4 years)
    - Easy process to advance in your career

    Cons

    - Aggressive attitude between sectors (even everyone working for the same company)
    - Slow extra payments processing (tuition)
    - Short swifts (some days you do only around 2:30 hours)

    Advice to Management

    Improve communication between sectors, make new employees work on different sectors so they can know how to help the others sectors - living the situation make you have more sympathy.


  4. "Typical fortune 500 company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Toronto, ON
    Former Employee - Clerk in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at UPS part-time (More than 5 years)

    Pros

    Clerical non unionized, bash best employees and overall poor management leadership across the board.

    Cons

    Pros are the cons 5 words

    Advice to Management

    change leadership style.


  5. "Benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler in Toronto, ON
    Current Employee - Part Time Package Handler in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than 5 years)

    Pros

    Good pension plan for both full time and part time

    Cons

    Reduced pension For newly hired part timers


  6. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS full-time

    Pros

    good pay , people are nice

    Cons

    no down time. always busy


  7. "Loading position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loader in Lachine, QC
    Former Employee - Loader in Lachine, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UPS full-time (Less than a year)

    Pros

    Weekly pay and access to overtime

    Cons

    Unbelievably low pay for the work

    Advice to Management

    A higher pay, and be mindful of the way some of the managers speak to the workers, some managers were really great! But others it seems maybe thought they were on a plantation, I think they should be very careful.

  8. "Assitant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time

    Pros

    Bonus, Good co-workers, Cafeteria, Good reputation

    Cons

    Poor management, Less opportunity for promotion


  9. "Package Handler- Unload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Pros

    -good benefits
    -job is like a workout
    - tuition reimbursement
    - opportunities for promotions (must work hard and you have to ask supervisors if a higher position is available)
    **FEMALES**
    If you are young and ‘pretty’ you will most likely experience favouritism, prepare to be put in awkward situations with male supervisors and co workers

    Cons

    - extremely physical work load
    -it is a lot harder than you think
    - managers/supervisors tend to yell to get people to work faster
    -Ups training stresses the importance of safety but when you are actually working it’s hard to apply all the safety measures since it slows you down
    - you will most likely come home with bruises
    -if you don’t workout your muscles will be on fire
    - if you are young most people probably won’t take you seriously (prove yourself by working hard, but don’t overwork yourself)
    - you will be extremely exhausted 24/7
    - your body will be in a lot of pain
    ** FEMALES**
    - you will most likely experience cat calling
    -harassment
    -men who think they can do your job better than you
    -stalkers

    Advice to Management

    - supervisors should find better ways to communicate with staff since yelling is toxic
    - personally I did not like the small sort people yelling at me to go faster as it made me work harder than I should have
    - enforce harassment policies


  10. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Handler in Mississauga Valley, ON
    Former Employee - Handler in Mississauga Valley, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS part-time (Less than a year)

    Pros

    easy work, nice friendly people

    Cons

    nothing to bad, good managers

    Advice to Management

    nothing, keep up the great work