I still have nightmares. - ASM (Area Sales Manager) TELUS Employee Review

1.0
May 1, 2024
Recommend
CEO approval
Business outlook

Pros

Benefits. Good retirement plan and employer contributions.

Cons

To this day I’m still in shock at what I experienced during my time with the SMB area of this business. The way my direct leader behaved and spoke to me & others I found appalling. I felt disrespected, unappreciated, demoralized, embarrassed, and disposable. The lack of self awareness and humanity I observed in leadership was extremely concerning. I believe there is a strong focus on leading through fear rather than respect. As a people leader, the way I was expected to treat and speak to my direct reports made me extremely uncomfortable. I left for my own wellbeing and couldn’t be happier that I did.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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