Extremely corrupt, avoid at all costs - US Rater TELUS Employee Review

1.0
Sep 25, 2023
Recommend
CEO approval
Business outlook

Pros

Can work at any time

Cons

Avoid being a Telus rater at all costs. To be an employee you have to agree to give them all of your personal data- they have access to all of your email messages, internet search history, and more. If I wasn't desperate for cash I never would have agreed to this. The pay is terrible - $14/hr. You can't get in touch with anyone ever- multiple emails go unanswered for months at a time. They don't care about you at all and don't explain the purpose of this job- it's like being in Black Mirror or Severance. Absolutely terrible experience and only for the truly desperate. To add insult to injury, I just received an immediate termination notice with no reason for firing- my scores were good and I met all the requirements of my contract. Of course, there has been no response to my emails requesting a reason so I can file for unemployment. Absolutely despicable.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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