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      TELUS

      Engaged employer

      TELUS reviews

      Offshoring customer service to make more money - Customer Service Representative TELUS Employee Review

      1.0
      May 31, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They were at one time a good company that cared.

      Cons

      New VP, Customer Service looking to pad bottom line at the expense of Canadian jobs and serving their Canadian customers well. It makes their advertising false and hollow. The don't care about CS and their Canadian Customers. They only care about record profits to pad Executive Compensation packages.

      Explore other reviews about TELUS

      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      4.0
      Jun 24, 2026
      Anonymous temporary employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy and fun and low key.

      Cons

      Does not feel like a real job.

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