Pros
Get to work from home Good stock option program Good health/dental/vision benefits and 75% paid MSP Union job (depending on your position) which means decent job security Opportunity to move to different positions as its a large company Great mentorship (depending on who is training you) Work-life balance was good Great company to retire with Managers were very friendly and accommodating
Cons
Pay is way well below industry standard Too much outsourcing and reliance on overseas call-centers and contractors Lack of accountability Employee discounts aren't all that great Too many buggy and out-dated business tools and equipment. Because of constant cost-cutting, new lower-grade equipment is brought in it's place. A lot whining and entitlement among many (not all) employees in my department (mainly due to it being a union). Most people have been working there for more than 5-10+ years so its like an old boys club (which is not always a good thing). If you ask for help with something, you are often met with a condescending and snide attitude. Many times your left feeling really bad about yourself for asking, so it's not the most positive work environment. Seems to take many years for people to warm up to newcomers.