Going downhill fast - Account Executive Salesforce Employee Review

1.0
Apr 10, 2023
Recommend
CEO approval
Business outlook

Pros

Some of the managers are really good people and care about employees. Salesforce looks good on a resume and you can learn a lot depending on the situation. I've worked with some great people who have become friends.

Cons

Been with Salesforce 5 years and I have to say it really has become just another company. There is absolutely nothing special about working here, in fact its becoming unbearable I really dislike Marc Benioff as of late. His Ohana culture doesn't feel genuine and its more marketing than anything else. Its been like this the entire time I've been at Salesforce but really ramped up with his push for "performance culture"... Salesforce just wants to make it easier to fire people. I've done well so far but its not ok to treat your employees that way. You can't claim to be Ohana and then layoff 10% of the company because you were to shortsighted to see that covid wasn't going to last forever. Or maybe you did but short term profits meant more and the human capital down the line didn't matter. Most people who work here are very stressed, overworked and downright miserable. Company moral is at an all time low. The amount of work and expectations AEs have now don't even feel reasonable. I sell a very technical product and don't have consistent SEs or product specialists and have to fight to get any sort of resources internally. Managers want us to work miracles. They decreased our commission percentages, reduced our territories and increased our targets. Its been rough and I have one foot out the door. I feel bad for all of the middle managers who have to constantly resort to mental gymnastics to convince the sales teams that its not so bad. Good luck with that because no one is falling for it.

Explore other reviews about Salesforce

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and team. Supportive

Cons

Don’t really have bad things to say.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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