Smoke and Mirrors - Business Development Representative (BDR) Salesforce Employee Review

1.0
Nov 23, 2022
Recommend
CEO approval
Business outlook

Pros

-Benefits -70% of your commission is guaranteed -PTO (but need to make 50 calls extra for every day you're out)

Cons

Don't get me wrong, some of your teammates will be some of the best friends you could ever have, however, there will always be a couple of people who will listen in on everything the team talks about and then go off and share it with upper management so they can gain favor over you. That information will be used against you and eventually you will be ousted. Where they preach inclusiveness - it is anything BUT! These are some of the most clique-y people you will ever meet, and unless you're in the club you don't get to have all the advantages others do. If you're in the "clique" you get to log fake meetings, have the best territories with the best AE's, who will spoon food you 7 opportunities+ every month. Non-negotiable metrics are 1000 calls, 500 emails, 120 connects, 7 stage 2 opportunities (meaning there is a chance they could buy), $450,000 in S2 pipeline --> monthly. Oh and be prepared to come in the office three days a week Tues-Thurs and pay $34/day to park in the parking garage. Most of the metrics people log are bogus and fake calls, some people log fake meetings and then win MVP! Lmao the whole thing is nuts. Management is fine with it bc it makes them look good to artificially inflate the numbers. Everything that is done at this company is inflated and made to look better than it is for investors. Investors beware of this dumpster fire of a company. Even as you exit the company, all they will give you is a brief survey that will never be read by anyone. The facade of Salesforce is in their fancy office buildings and unlimited coffee, but at the center they are corrupt and rotten going all the way up the chain across multiple divisions. Our upper management forced us to come in to the office the day before a major Holiday and is routinely cruel for sport. By the way, if you don't hit 100% of your metrics month after month, your compass score will fall below 100% and then you're not allowed to move around in the company or be promoted. Only have seen 1 person from our immediate team be promoted over the course of near a year and half, yet they externally hire Account Execs often. Lastly, you could be placed on a pip and out the door within 3 days.

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Salesforce Response
3y
We strive to create a culture built on trust. It is imperative for us to address the issues you mentioned in your Cons section. We'd like to investigate further. Please consider reaching out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details.

Explore other reviews about Salesforce

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and team. Supportive

Cons

Don’t really have bad things to say.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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