Best Company I've Ever Worked For - Anonymous Salesforce Employee Review

5.0
Jul 25, 2014
Recommend
CEO approval
Business outlook

Pros

Salesforce ExactTarget is amazing. I can definitely see why we are consistently ranked as one of the Top Places to Work. At the end of the day, it's the people of ExactTarget that have made me find this company to be so special. We have created and maintained this internal culture, which we simply define as "Orange." As a result, I have the opportunity to work with some of the most innovative, kind, smart, and hardworking people I've ever met. From leadership down, we all try to follow strong ethical values for our customers, for the community, for ourselves. One of my favorite things is how they always seem to be giving back. I feel like I'm a valued employee because ExactTarget thanks their employees. Not just verbally, once a year at the holiday party cramped into a break room - but with quantifiable actions, benefits, and rewards. • Growth opportunities that include yearly reviews with internal promotions encouraged • Career development courses, tuition reimbursement (up to $5000/year after 1 year at ET), mentorship opportunities, and a dedicated Talent Management team to support you • Networking opportunities (ie ExactWIN - our Women's Inspirational Network, ExactFun - They plan over 40+ social events like going to the Indian's game with the family, drinks and apps at Howl at the Moon, our annual holiday party at Crane Bay etc) • Volunteering opportunities encouraged by the company (6 Volunteering Days off/year, ExactImpact and ExactFoundation - organizations that participates in local service and grant opportunities with organizations like Gleaners, Habitat for Humanity, as well as local schools and hospitals.) • Reasonable time off. PTO: 15 days Holidays: 13 days • Strong benefits package including health, dental, vision, and 401k • Equity for Full Time Hires • Wellness Bucks: $100/month for gym memberships, personal trainers, sports lessons, and/or massages • Free 24/7 Gym membership, Bikeshare membership, onsite classes with options for yoga classes/cross-fit/kickboxing • Cell phone ($150/mo) and internet compensation ($50/mo) at managerial discretion • Flex time and telecommuting options • Lots of free things: free snacks, free good coffee, free drinks, free "swag- bags, shirts, general stuff", often free leftover catered lunches in the breakrooms and a free mobile app that tells you what we have, occasionally free sporting events (Colts, Pacers) and musical concerts giveaways • Casual and open work environment

Cons

You have to be open to change, which can be hard for some. Our environment evolves rapidly and it's not necessarily for the faint of heart. If you are looking to clock in and out, or looking to do the same thing every day, I would not think this would be the ideal environment for you.

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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